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Centre Team Jobs (NOW HIRING)

MCI Careers

Call Center Team Lead

Killeen, TX · On-site

... center footprint and operations that extend across multiple countries. We deliver Customer ... As a team coach and leader, you'll play a critical role in guiding your team's performance and ...

MCI Careers

Call Center Team Lead

Killeen, TX · Remote

... center footprint and operations that extend across multiple countries. We deliver Customer ... As a team coach and leader, you'll play a critical role in guiding your team's performance and ...

Mass Markets

Call Center Team Lead

Killeen, TX · On-site

... center footprint and operations that extend across multiple countries. We deliver Customer ... As a team coach and leader, you'll play a critical role in guiding your team's performance and ...

Cayuga Health System

Call Center Team Member

Ithaca, NY · On-site

$20 - $25.50/hr

The Call Center Team Member is the first point of patient contact to the Cayuga Health System. Call Center Team Members must have excellent customer service skills and exceptional phone etiquette.

Prime Marketing

Call Center Team Lead

Atlanta, GA · Remote

Prior team leadership, coaching, quality, training, or comparable call center leadership experience preferred. * Two or more years of customer service experience preferred. * Strong verbal, written ...

GT Independence

Contact Center Team Leader

Salem, OR · On-site

$60K/yr

The Contact Center Team Leader position is responsible for providing quality and efficient service to customers through the daily management of a team of employees to include motivating, recognizing ...

GT Independence

Contact Center Team Leader

Salem, OR · On-site

$60K/yr

The Contact Center Team Leader position is responsible for providing quality and efficient service to customers through the daily management of a team of employees to include motivating, recognizing ...

Van Meter

Distribution Center Team Member

Kansas City, KS · On-site

$19 - $22/hr

The Distribution Center Team Member plays a crucial role in supporting our purpose of providing lasting value for those we serve by performing the shipping, picking, or receiving functions in the ...

CBRE

Data Center Team Lead

Barker, NY · On-site

$153K/yr

We are seeking a Data Center Team Leader to lead one of our specialized technical operations. This critical role requires a professional with deep, hands-on data center experience. You must ...

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Centre Team information

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How much do centre team jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for centre team in the United States is $22.96, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $25.48 per hour, depending on experience, location, and employer.

What are popular job titles related to Centre Team jobs?

For Centre Team jobs, the most frequently searched job titles are:

Call Center Team Lead

Provo, UT • On-site

Serenity Mental Health Centers
Offices of Mental Health Practitioners • 51 - 200 employees
Learn more about Serenity Mental Health Centersexternal

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Job description

Serenity is growing, and we're looking for a Call Center Team Lead who is passionate about developing people while helping drive exceptional patient experiences. This is an ideal opportunity for someone ready to take the next step into leadership.
This is a highly visible, hands-on leadership role focused on coaching, developing, and supporting our Patient Care Coordinators. You'll spend your day on the floor working alongside the team, providing real-time coaching, reinforcing best practices, assisting with escalations, and partnering closely with Supervisors to improve individual and team performance.
If you enjoy helping others succeed, thrive in a fast-paced environment, and lead through action rather than title, we'd love to meet you.
What You'll Own

  • Spend approximately 5 hours each day providing in-person coaching and support to call center reps through floor presence, side-by-side shadowing, call observation, and real-time feedback.
  • Spend approximately 3 hours each day supporting team chat, handling escalations, and assisting with crisis situations.
  • Provide on-site support; this position focuses exclusively on the local team and does not provide remote coaching.
  • Deliver frequent coaching to contact center reps who demonstrate recurring errors or performance opportunities.
  • Conduct shadowing sessions with follow-up observations to reinforce learning and ensure continuous improvement.
  • Monitor calls, review quality and performance metrics, and provide timely, actionable coaching.
  • Assist with onboarding and training new Patient Care Coordinators.
  • Partner closely with Supervisors to identify coaching priorities, performance trends, and development opportunities.
Requirements
  • Previous experience leading and developing others in a call center, customer service, or healthcare operations.
  • Strong communication, coaching, and mentoring skills with the ability to provide clear, constructive feedback.
  • Proven track record to identify performance trends using quality reviews and performance metrics.
  • Strong aptitude for learning new technology and software systems.
  • Strong organizational skills with the ability to balance coaching, operational support, and escalations throughout the day.
  • Proven ability to remain calm, solution-oriented, and adaptable in a fast-paced environment.
  • A positive attitude and genuine desire to help teammates grow and succeed.
  • Mental health or healthcare experience is not required-we provide comprehensive training.
Benefits
  • Competitive pay
  • 90% employer-paid medical, dental, and vision insurance
  • 401(k) retirement plan
  • 10 PTO days to start, increasing to 15 after one year, plus 10 paid holidays
  • Employee referral bonuses
  • Clear career growth opportunities into Supervisor and Operations leadership roles
  • Ongoing leadership development and professional coaching

Apply