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Centre Team Leader Jobs (NOW HIRING)

Team Leader

Manhattan, NY ยท On-site

$70K/yr

Job Type Full-time Description The Renfrew Center offers an unmatched opportunity, in the field of eating disorders, for a Behavioral Health Team Leader to work in an environment that changes lives.

Call Center Team Lead

Grand Rapids, MI ยท On-site

$18 - $19/hr

The Member Service Team Lead provides day-to-day guidance and support to Member Service ... BASE and other industry-leading tools while receiving medical, dental, and vision coverage, PTO ...

... center footprint and operations that extend across multiple countries. We deliver Customer ... As a team coach and leader, you'll play a critical role in guiding your team's performance and ...

... center footprint and operations that extend across multiple countries. We deliver Customer ... As a team coach and leader, you'll play a critical role in guiding your team's performance and ...

... center footprint and operations that extend across multiple countries. We deliver Customer ... As a team coach and leader, you'll play a critical role in guiding your team's performance and ...

... center footprint and operations that extend across multiple countries. We deliver Customer ... As a team coach and leader, you'll play a critical role in guiding your team's performance and ...

Team Leader

Chattanooga, TN ยท On-site

$18/hr

He/she will serve as the liaison between Orange Grove Center and various community business sites and will provide support to each individual and their family. The Team Leader will be responsible for ...

... center footprint and operations that extend across multiple countries. We deliver Customer ... As a team coach and leader, you'll play a critical role in guiding your team's performance and ...

Team Leader

Bude, MS ยท On-site

The Team Leader has the responsibility for all store activities in the absence of salaried store management. A Team Leader must exemplify the company's culture through the execution of the Mission ...

Team Leader

Saugus, MA ยท On-site

Team Leader Summary: The team leader must be bilingual in Spanish and English and possess the ... Ensure the Service Center is clean, organized and all equipment is functioning properly * Ensure ...

Service Center Team Lead

Bartlesville, OK

$13.75 - $18/hr

Assesses and evaluates current team competencies to develop a baseline of service opportunities ... Leads efforts to refine Service Center measures and tracking systems for program improvements.

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Centre Team Leader information

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$72

How much do centre team leader jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for centre team leader in the United States is $25.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $24.04 per hour, depending on experience, location, and employer.

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What states have the most Centre Team Leader jobs?

States with the most job openings for Centre Team Leader jobs include:

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For Centre Team Leader jobs, the most frequently searched job titles are:

Call Center Team Lead

Provo, UT โ€ข On-site

Serenity Mental Health Centers
Offices of Mental Health Practitionersย โ€ขย 51 - 200 employees

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 days ago


Job description

Serenity is growing, and we're looking for a Call Center Team Lead who is passionate about developing people while helping drive exceptional patient experiences. This is an ideal opportunity for someone ready to take the next step into leadership. 

This is a highly visible, hands-on leadership role focused on coaching, developing, and supporting our Patient Care Coordinators. You'll spend your day on the floor working alongside the team, providing real-time coaching, reinforcing best practices, assisting with escalations, and partnering closely with Supervisors to improve individual and team performance. 

If you enjoy helping others succeed, thrive in a fast-paced environment, and lead through action rather than title, we'd love to meet you. 

What You'll Own 

  • Spend approximately 5 hours each day providing in-person coaching and support to call center reps through floor presence, side-by-side shadowing, call observation, and real-time feedback. 
  • Spend approximately 3 hours each day supporting team chat, handling escalations, and assisting with crisis situations. 
  • Provide on-site support; this position focuses exclusively on the local team and does not provide remote coaching. 
  • Deliver frequent coaching to contact center reps who demonstrate recurring errors or performance opportunities. 
  • Conduct shadowing sessions with follow-up observations to reinforce learning and ensure continuous improvement. 
  • Monitor calls, review quality and performance metrics, and provide timely, actionable coaching. 
  • Assist with onboarding and training new Patient Care Coordinators. 
  • Partner closely with Supervisors to identify coaching priorities, performance trends, and development opportunities. 

Requirements

  • Previous experience leading and developing others in a call center, customer service, or healthcare operations. 
  • Strong communication, coaching, and mentoring skills with the ability to provide clear, constructive feedback. 
  • Proven track record to identify performance trends using quality reviews and performance metrics. 
  • Strong aptitude for learning new technology and software systems. 
  • Strong organizational skills with the ability to balance coaching, operational support, and escalations throughout the day. 
  • Proven ability to remain calm, solution-oriented, and adaptable in a fast-paced environment. 
  • A positive attitude and genuine desire to help teammates grow and succeed. 
  • Mental health or healthcare experience is not required—we provide comprehensive training. 

Benefits

  • Competitive pay 
  • 90% employer-paid medical, dental, and vision insurance 
  • 401(k) retirement plan 
  • 10 PTO days to start, increasing to 15 after one year, plus 10 paid holidays 
  • Employee referral bonuses 
  • Clear career growth opportunities into Supervisor and Operations leadership roles 
  • Ongoing leadership development and professional coaching