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Centralized Services Engineer Jobs (NOW HIRING)

Centralized Allocations

Training Developer

Franklin, TN · On-site

... Centralized Allocations which is part of the nation's leading provider of healthcare services, HCA ... Developer opening. We promptly review all applications. Highly qualified candidates will be ...

Centralized Allocations

Training Developer

Lebanon, TN · On-site

... Centralized Allocations which is part of the nation's leading provider of healthcare services, HCA ... Developer opening. We promptly review all applications. Highly qualified candidates will be ...

The Aspen Group

$170 - $200/hr

TAG provides a comprehensive suite of centralized business support services that power the impact ... Engineer scalable, secure, compliant and production-grade AI fabric and AI agent workflows using ...

New

The Aspen Group

Staff AI Engineer

$170K - $200K/yr

TAG provides a comprehensive suite of centralized business support services that power the impact ... Engineer scalable, secure, compliant and production-grade AI fabric and AI agent workflows using ...

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Centralized Services Engineer information

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$52.5K

$96.9K

$130K

How much do centralized services engineer jobs pay per year?

As of Aug 23, 2026, the average yearly pay for centralized services engineer in the United States is $96,894.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,500.00 and $110,000.00 per year, depending on experience, location, and employer.

What is a centralized services engineer?

A Centralized Services Engineer is responsible for managing, automating, and optimizing IT services from a central location. They support remote monitoring, system updates, security configurations, and troubleshooting for multiple users or sites. Their role ensures consistency, efficiency, and scalability in IT operations by reducing the need for on-site interventions. They often work with tools for automation, monitoring, and remote management to enhance service delivery.

What are the typical responsibilities of a centralized services engineer?

Centralized Services Engineers are commonly responsible for maintaining and optimizing organization-wide IT systems, monitoring infrastructure performance, and resolving technical incidents as they arise. Tasks may include deploying software updates, managing cloud or data center resources, implementing process automation, and supporting end-users remotely. They often collaborate closely with cross-functional teams such as security, network engineering, and helpdesk to ensure that services meet organizational standards and remain highly available. This role also involves documenting procedures and participating in ongoing process improvement efforts to enhance system reliability and efficiency.

What are the key skills and qualifications needed to thrive as a centralized services engineer?

A Centralized Services Engineer needs strong expertise in systems administration, network management, and troubleshooting, generally backed by a degree in computer science, information technology, or a related field. Familiarity with monitoring tools, automation platforms, cloud services, and certifications such as Microsoft Certified: Azure Administrator or CompTIA Network+ is highly valuable. Excellent problem-solving abilities, attention to detail, and effective communication skills are important soft skills for this role. These competencies enable engineers to ensure seamless operation, rapid incident resolution, and productive collaboration across multiple departments.

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Centralized Services Engineer jobs near you
Infographic showing various Centralized Services Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $96,894 per year, or $46.6 per hour.

Service Coordination Manager

New England Mechanical Services, Inc.

South Windsor, CT

Full-time

Re-posted 4 days ago

Job description

About Us

We offer single-source facilities services solutions, including engineering, design, installation, repair, maintenance and operations for commercial real estate, financial, healthcare, technology, educational, and industrial facilities.

Job Summary

New England Mechanical Services, Inc. is seeking a Service Coordination Manager to work on-site and provide leadership, oversight, and strategic direction for the company's centralized Service Coordination department supporting eight branch offices across New England and New York. This role is responsible for ensuring efficient scheduling, exceptional customer communication, workforce optimization, operational consistency, and continuous process improvement.

This in-person position is located in our South Windsor, CT headquarters office and requires a highly collaborative, motivational leader who is equally comfortable managing people, improving systems, analyzing data, and influencing cross-functional operational decisions. High energy, positivity and dedication are a must.

#nemsi

Essential Duties & Responsibilities
  • Recruit, Lead, coach, develop, and evaluate the centralized Service Coordination team.
  • Foster a culture of teamwork, professionalism, adaptability, and customer service.
  • Provide oversight for all daily service coordination functions including:Technician scheduling, Customer communication, weekly technician time/attendance preparation and approvals, Work order management, customer purchase order verification, customer portal compliance, service completion follow-up
  • Ensure work is assigned efficiently while balancing customer commitments, geography, technician skill sets, contract requirements, and location priorities.
  • Develop, document, and maintain standardized operating procedures.
  • Identify workflow inefficiencies, implement scalable solutions, and standardize best practices
  • Build collaborative relationships at all levels of the organization while maintaining centralized operational consistency.
  • Ensure exceptional customer service.
  • Develop and monitor departmental KPIs.
  • Monitor, improve and report department metrics such as technician utilization, drive time, response times, first-time fix support, open & aging work orders, call volume.
  • Other related duties as required.
Qualifications
  • 5-7+ years of leadership experience in service operations, dispatch, field service, logistics, or similar operational environment
  • Experience managing multi-location or centralized operations
  • Strong knowledge of scheduling and workforce optimization
  • Demonstrated success leading teams through organizational change
  • Excellent analytical, organizational, and communication skills
  • Experience developing operational processes and KPIs
  • Strong conflict resolution and coaching abilities
  • Proficiency with ERP, dispatch, scheduling, and Microsoft Office applications
  • Commercial HVAC or mechanical service industry experience a plus
  • Project management experience a plus
Physical Demands

This position is in-person in an office working environment. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.  Able to sit for long periods of time, typing computer work for long periods of time.

Work Environment

Noise level moderately low, climate-controlled environment and stress level moderate to moderately high and business casual attire required.

Equal Opportunity EmployerAs a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/DisabledAffirmative Action Policy

Please review our Affirmative Action Policy.

Notice to Prospective EmployeesNotice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine. EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR's normal application process - it is probably fraudulent.Employment Type: FULL_TIME

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