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Central Dispatch Manager Jobs (NOW HIRING)

CRH

Ready Mix Dispatcher

New Britain, CT · On-site

The scheduler is the dispatch back up for the operational supervisor for the central dispatch ... An email will be forwarded to the Customer Service/Dispatch Manager when a driver is late/out sick ...

CRH

Ready Mix Dispatcher

New Britain, CT

The scheduler is the dispatch back up for the operational supervisor for the central dispatch ... An email will be forwarded to the Customer Service/Dispatch Manager when a driver is late/out sick ...

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$30K

$62.9K

$103.5K

How much do central dispatch manager jobs pay per year?

As of May 30, 2026, the average yearly pay for central dispatch manager in the United States is $62,888.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $71,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Central Dispatch Manager, and why are they important?

To thrive as a Central Dispatch Manager, you need strong organizational skills, logistics expertise, and experience in transportation management, often supported by a relevant bachelor's degree or industry certifications. Familiarity with dispatch software, GPS tracking systems, and fleet management platforms is typically required. Exceptional communication, problem-solving, and leadership abilities set top performers apart in this role. These skills ensure efficient operations, timely deliveries, and effective coordination between teams and clients.

What are some common challenges faced by Central Dispatch Managers, and how can they address them?

Central Dispatch Managers often encounter challenges such as managing high volumes of service requests, coordinating efficient communication between drivers and clients, and responding quickly to unexpected delays or emergencies. Balancing these demands requires strong organizational skills, the ability to prioritize tasks in real time, and effective use of dispatch software. Successful managers foster a collaborative team environment and implement clear communication protocols to minimize misunderstandings and improve overall operational efficiency.

What is a Central Dispatch Manager?

A Central Dispatch Manager oversees the coordination and management of dispatch operations, ensuring that vehicles, drivers, and shipments are scheduled and routed efficiently. They supervise dispatch staff, monitor transportation logistics, and resolve any issues that arise during deliveries or pick-ups. Central Dispatch Managers play a key role in maintaining timely and cost-effective transport operations, often utilizing specialized software to track and optimize routes. Their responsibilities also include communicating with customers, drivers, and other departments to ensure smooth workflow and high service quality.

What is the difference between Central Dispatch Manager vs Dispatcher?

AspectCentral Dispatch ManagerDispatcher
CredentialsTypically requires experience in dispatching, logistics, or transportation management; certifications like CDL or logistics training are commonOften requires a high school diploma or equivalent; some roles may need basic dispatch or communication training
Work EnvironmentSupervisory role overseeing dispatch teams, often in an office or control centerFrontline role communicating with drivers and clients, usually in a dispatch office or on the road
Industry UsageUsed in transportation, logistics, and freight industries for managerial oversightCommonly used across transportation, delivery services, and emergency services for operational communication

The Central Dispatch Manager oversees dispatch operations and manages dispatch staff, focusing on strategic planning and coordination. In contrast, a Dispatcher handles day-to-day communication with drivers and clients, executing dispatch instructions. Both roles are essential in transportation and logistics, but they differ in responsibilities and seniority.

What cities are hiring for Central Dispatch Manager jobs? Cities with the most Central Dispatch Manager job openings:
What are the most commonly searched types of Central Dispatch jobs? The most popular types of Central Dispatch jobs are:
What states have the most Central Dispatch Manager jobs? States with the most job openings for Central Dispatch Manager jobs include:
Central Dispatch Manager jobs near you
Infographic showing various Central Dispatch Manager job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 29% Physical, 12% Hybrid, and 59% Remote job distribution, with an average salary of $62,888 per year, or $30.2 per hour.
Central Dispatch Coordinator

Central Dispatch Coordinator

Hawthorne Machinery Co.

Lakeside, CA

$28 - $35/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

POSITION SUMMARY:  The Central Dispatch Coordinator delivers and pick-ups all rental equipment, working with the Drivers, Rental Coordinators, Rental Managers, and other departments as necessary, to ensure highest level of customer service possible.

 

ESSENTIAL FUNCTIONS:

  1. Answers phones and takes request for transportation and rental needs.
  2. Coordinates the timely delivery of equipment to the desired location per the customer's request.
  3. Handles multiple incoming phone calls and multiple requests regarding transport, while providing exceptional customer service.
  4. Projects professional demeanor and courtesy when interacting with customers and Hawthorne associates.
  5. Maintains on-time Deliveries (90% or better) and equipment pick-ups within 2 days.
  6. Directs proper utilization of all trucks and other transportation equipment assigned to the department.
  7. Utilizes Hawthorne trucks and keeps sub-hauls to a minimum (within 5% per month).
  8. Processes and approves vendor invoices weekly to ensure accurate and timely payment.
  9. Assists management and others with special projects and other duties as required.

EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:

  1. Must have at least two (2) years of experience in the equipment rental industry, truck driver, machine dispatcher or sales representative. Military experience in a similar occupational specialty would meet this requirement.
  2. Some advanced education in a technical school, specialized business school, military training, or equivalent in practical and on the job training preferred.
  3. Possess broad and in-depth knowledge of trucking and transportation of heavy equipment.
  4. Able to demonstrate high proficiency in computer applications.
  5. Excellent communication ability and high level of customer relation skills.

 

PHYSICAL DEMANDS:

  1. Walking and moving about on foot often through uneven terrain.
  2. Lifting: Raises or lowers miscellaneous equipment parts, small tools, batteries, and tampers. May lift up to 25lbs.
  3. Handling: Seizes, helps or works with hands.
  4. Reaching: Extends hands and arms in any direction.
  5. Standing: Remains in standing position if required to perform various functions of the job.
  6. Climbing: In and out of equipment.
  7. Vision: Read rental documents, invoices and bills.
  8. Talking: Communications by radio, phone, and in person.
  9. Sitting: Sits in equipment and in vehicles.
  10. Stooping: Bends body downward and forward by bending at knees or waist.

 

ENVIRONMENTAL:          

  1. Noise: Works in conditions with constant or intermittent noise.
  2. Temperatures/Weather:  Works in an office and outside with variations of temperature and weather.
  3. Exposure:  Foul odors, fumes and harsh substances.

Here's what we Offer...

  • Competitive Compensation
  • A great work environment and culture
  • Career growth and advancement opportunities
  • Training
  • Medical, Dental and Vision plans
  • Medical Video Appointments available
  • Health Savings Account available
  • Paid Time Off (PTO) Pay
  • 401(k) Plan + Company Matching
  • Health and Dependent Care Flexible Spending Accounts
  • Life & Accident Insurance
  • Employee Assistance Programs
  • Legal Plan
  • Travel Assistance Plan
  • Wellness Programs
  • Referral Bonus Program
  • Longevity Bonus Program
  • Recognition Programs and much more
  • Hawthorne CAT discounts
  • Boot Reimbursement
  • Tuition Reimbursement
  • Company-Supplied Uniforms
  • Advanced Technical Training
  • Estimated Compensation $28.00 - $35.00 per hour

Apply