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Cemetery Office Jobs in Puerto Rico (NOW HIRING)

Assists with general office duties, including answering phones and preparing reports as necessary ... cemetery services. Our nearly 25,000 associates are driven by our guiding purpose to ...

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Cemetery Office information

What is a cemetery office job?

Cemetery office jobs involve administrative and customer service tasks related to the operation of a cemetery. Employees in these roles often handle record-keeping, schedule burials and memorial services, assist families with purchasing plots, and maintain cemetery databases. They may also coordinate with funeral homes, manage billing, and respond to inquiries about cemetery policies and services. Strong organizational and communication skills are important for success in these positions.

What are the key skills and qualifications needed to thrive as a cemetery office administrator?

To thrive as a Cemetery Office Administrator, you need strong organizational skills, attention to detail, and a background in office administration or customer service. Familiarity with cemetery management software, records management systems, and basic accounting tools is typically required. Compassion, professionalism, and effective communication are essential soft skills for assisting grieving families and coordinating with staff. These skills ensure accurate record-keeping, sensitive customer service, and efficient operations in a respectful environment.

What are some typical challenges faced by professionals working in a cemetery office, and how can they be managed?

Professionals in a cemetery office often handle sensitive situations, such as assisting grieving families with burial arrangements and managing complex documentation. A common challenge is balancing empathy with the need for accuracy and efficiency in record-keeping and scheduling. Additionally, they may need to coordinate with groundskeepers, funeral directors, and local authorities, which requires strong communication skills. Staying organized and maintaining a compassionate yet professional demeanor are key to managing these challenges effectively.

What is the difference between Cemetery Office vs Cemetery Groundskeeper?

AspectCemetery OfficeCemetery Groundskeeper
Primary ResponsibilitiesAdministrative tasks, record keeping, customer serviceMaintaining grounds, landscaping, and physical upkeep
Required SkillsCommunication, organization, basic computer skillsPhysical stamina, gardening, equipment operation
Work EnvironmentOffice setting within cemetery groundsOutdoor, cemetery grounds
Common CertificationsNone typically requiredGardening or landscaping certifications often preferred

The Cemetery Office handles administrative and customer service duties, while the Cemetery Groundskeeper focuses on outdoor maintenance and landscaping. Both roles are essential to cemetery operations but differ significantly in responsibilities and work environment.

How do I get a job at a cemetery?

To get a job at a cemetery, you can apply directly to cemetery offices or funeral homes that manage burial services. Relevant skills include customer service, knowledge of cemetery operations, and sometimes certification in groundskeeping or funeral service. Many positions require a high school diploma or equivalent, and some roles may need specific licenses or training.

What job categories do people searching Cemetery Office jobs in Puerto Rico look for?

The top searched job categories for Cemetery Office jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Cemetery Office jobs?

Cities in Puerto Rico with the most Cemetery Office job openings:

Infographic showing various Cemetery Office job openings in Puerto Rico as of July 2026, with employment types broken down into 80% Full Time, 16% Part Time, and 4% Temporary. Highlights an 100% In-person job distribution.

Assistant Location Manager

Service Corporation International

Bayamon, PR • On-site

Full-time

Re-posted 13 days ago


Service Corporation International rating

6.4

Company rating: 6.4 out of 10

Based on 97 frontline employees who took The Breakroom Quiz

5th of 9 rated funeral services


Job description

Our associates celebrate lives. We celebrate our associates.

As a seasoned practicing Funeral Director, under the guidance of a Location Manager, learn the responsibilities of a Location Manager for the opportunity of career advancement. Assist the Location Manager with the daily operations of a Funeral Home including planning, achieving annual sales revenue and production targets, encourage profitable case volume growth, Profit & Loss (P&L) goals, manage expenses, developing a professional and effective staff, and exceeding client family expectations. Assist and direct the business operations as if it were your own.

JOB RESPONSIBLITIES

Funeral Director

  • Arranges and conducts funeral services in accordance with the family’s desires, expectations, and spiritual beliefs.
  • Discusses family’s wishes, funeral options, services, products, and pricing with deceased family.  Identifies and communicates special veteran or recognition benefits.  Executes funeral services contracts and documents in accordance with state and federal laws.
  • Through community and non-profit involvement, retains heritage, increases good will, and indirectly increases market share.
  • Additional responsibilities associated with Funeral documents, arrangements, services, and post family care.

Location Management

Financial Management

  • Work with Location Manager to develop annual business plan and budget as well as financial, production and revenue goals. 
  • Run reports, analyze, identify trends, and make observations or improvement recommendations to Location Management. 
  • Understand industry finances, how daily activities affects financial outcomes.  May approve expenditures and invoices including overtime. 

Operations

  •  Assist the Location Manager with the day-to-day activities ensuring on-time services that exceed client family expectation.  Identify barriers, encourage ideas, and recommend improvements.  Assure the location’s operating practices comply with applicable federal & state regulations and Company policies.
  • Manage frontline supervisor’s responsibilities, expectations, and accountabilities.  Make decisions that support and reinforce the company’s market strategies, values, and goals.
  • In absence of the Location Manager, full-fil appropriate daily responsibilities and decision-making.
  • Additional responsibilities as requested or assigned.

People Development

  • Screen, interview, and assess candidates (internal and external) for hiring or promoting a skilled and effective staff.
  • Develop a strong, trusting, and reliable team through influence and leading by example, having indirect responsible for staff.  Constructively address issues and provide tangible and appropriate feedback to develop skills and/or close gaps.  Monitor training and licensing requirements ensuring staff is re-trained/licensed prior to expiration.

Education, experience & Skills

Education, Certifications, and Licensure

  • Applicable state Funeral Director Licensure is required; Technical schooling diploma Funeral Services/ Mortuary Science preferred; Bachelor’s degree in Mortuary Science where required by state law.

Experience

  • At least five (5) years industry experience in the applicable discipline with progressively increasing responsibilities with an understanding of industry competitive pricing, demographic patterns, and market competition 
  • Desire to learn, understand and apply Financial and Business acumen
  • Professional interpersonal skills as well as cultural sensitivity and tactfulness to interact with a variety of cultures and language barriers

Skills

  • Proficient in MS Office suite including mail, word, excel, & power point as well as proprietary industry software (HMIS, CarePoint, Becan)
  • Environment:  Work may be performed both indoors and outdoors regardless of weather conditions; Care Center personnel may have exposure to various chemicals and fluids; cemetery personnel may have exposure to chemicals and equipment. 
  • Attire:  Business attire is required.  Personal safety equipment or appropriate attire may be required for cemetery or crematory environment 
  • Physical Demands:  Sitting continuously for multiple hours or standing continuously for multiple hours.  Manual dexterity to operate standardized office equipment, telephone, calculator, copier, and computer.  Ability to lift up to 50lbs to assist with moving bodies
  • Extenuating Schedule:  Typically required to work several evenings or weekends each month 
  • Travel:  minimal local
Postal Code: 00958 Category (Portal Searching): Operations Job Location: US-PR - Bayamon

Company Description

We are proud to be North America's leading provider of funeral, cremation and cemetery services.

Our nearly 25,000 associates are driven by our guiding purpose to compassionately support families during their most difficult times, celebrate the significance of life and preserve memories that transcend generations.

We’ve created a culture of Service Excellence to our families and to each other. It’s the reason more than 600,000 families turn to us each year to care for their loved ones.


What Service Corporation International employees say

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