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Cemetery Office Jobs in Puerto Rico (NOW HIRING)

Service Corporation International

Manages and coordinates the operational activities of a funeral home, cemetery and/or crematory ... Orders supplies for the office and completes inventory counts * Coordinates the processing of ...

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Service Corporation International

Manages and coordinates the operational activities of a funeral home, cemetery and/or crematory ... Orders supplies for the office and completes inventory counts * Coordinates the processing of ...

New

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Cemetery Office information

What are some typical challenges faced by professionals working in a cemetery office, and how can they be managed?

Professionals in a cemetery office often handle sensitive situations, such as assisting grieving families with burial arrangements and managing complex documentation. A common challenge is balancing empathy with the need for accuracy and efficiency in record-keeping and scheduling. Additionally, they may need to coordinate with groundskeepers, funeral directors, and local authorities, which requires strong communication skills. Staying organized and maintaining a compassionate yet professional demeanor are key to managing these challenges effectively.

What is a cemetery office job?

Cemetery office jobs involve administrative and customer service tasks related to the operation of a cemetery. Employees in these roles often handle record-keeping, schedule burials and memorial services, assist families with purchasing plots, and maintain cemetery databases. They may also coordinate with funeral homes, manage billing, and respond to inquiries about cemetery policies and services. Strong organizational and communication skills are important for success in these positions.

What are the key skills and qualifications needed to thrive as a cemetery office administrator?

To thrive as a Cemetery Office Administrator, you need strong organizational skills, attention to detail, and a background in office administration or customer service. Familiarity with cemetery management software, records management systems, and basic accounting tools is typically required. Compassion, professionalism, and effective communication are essential soft skills for assisting grieving families and coordinating with staff. These skills ensure accurate record-keeping, sensitive customer service, and efficient operations in a respectful environment.

What is the difference between Cemetery Office vs Cemetery Groundskeeper?

AspectCemetery OfficeCemetery Groundskeeper
Primary ResponsibilitiesAdministrative tasks, record keeping, customer serviceMaintaining grounds, landscaping, and physical upkeep
Required SkillsCommunication, organization, basic computer skillsPhysical stamina, gardening, equipment operation
Work EnvironmentOffice setting within cemetery groundsOutdoor, cemetery grounds
Common CertificationsNone typically requiredGardening or landscaping certifications often preferred

The Cemetery Office handles administrative and customer service duties, while the Cemetery Groundskeeper focuses on outdoor maintenance and landscaping. Both roles are essential to cemetery operations but differ significantly in responsibilities and work environment.

How do I get a job at a cemetery?

To get a job at a cemetery, you can apply directly to cemetery offices or funeral homes that manage burial services. Relevant skills include customer service, knowledge of cemetery operations, and sometimes certification in groundskeeping or funeral service. Many positions require a high school diploma or equivalent, and some roles may need specific licenses or training.
What job categories do people searching Cemetery Office jobs in Puerto Rico look for? The top searched job categories for Cemetery Office jobs in Puerto Rico are:
What cities in Puerto Rico are hiring for Cemetery Office jobs? Cities in Puerto Rico with the most Cemetery Office job openings:
Cemetery Office jobs near you
Infographic showing various Cemetery Office job openings in Puerto Rico as of July 2026, with employment types broken down into 80% Full Time, 16% Part Time, and 4% Temporary. Highlights an 100% In-person job distribution.

Office Manager

Service Corporation International

Carolina, PR

Full-time

Re-posted 6 days ago

Service Corporation International rating

6.7

Company rating: 6.7 out of 10

Based on 94 frontline employees who took The Breakroom Quiz

5th of 9 rated funeral services

Job description

Our associates celebrate lives. We celebrate our associates.

Manages and coordinates the operational activities of a funeral home, cemetery and/or crematory operation. Ensures the highest quality services and products, to satisfy the need of any client family, to maximize budgeted profit plans for the location, and maintain a positive employee relations atmosphere.
JOB RESPONSIBILITIES 

Accounting Function Oversight

  • Collections of all accounts receivable

  • Verifications and payments of all accounts payable invoices

  • Controls of receipt and deposit of cash payments received

  • Maintains petty cash account and disburses the same in accordance with company policies and procedures

  • Reconciliations of  all accounts

  • Cash advance checks

  • Same Day Check requests

  • Bank deposits

  • Verifies/audits cash disbursement reports

  • Tracks Capital Expenditure Authorizations (CEAs)

Operational Activities

  • Orders supplies for the office and completes inventory counts

  • Coordinates the processing of orders and receipt of all merchandise orders including memorials and caskets and the control of storage inventory for vaults and markers, urns and caskets

  • Oversees the processing of installation funeral-related orders and orders to the grounds and maintenance departments

  • Supports location management to ensure all contracts and work orders are completed in a timely manner with proper documentation

  • Schedules incoming orders and drivers for the ambulate service

  • Completes various funeral/cemetery reports and files accurately

  • Supports Sales as necessary requiring an understanding of JD Powers

  • Assures compliance with all Company policies and procedures to include

    • Sarbanes Oxley (SOX) audit

    • Dignity University (DU) training

    • Interment Verification Training (IVT) audits

    • Day Sales Outstanding’s (DSO) related to financial and administrative areas

  • Assists in preparing and/or overseeing all funeral/cemetery-related forms

  • Reviews time cards and administers corporate payroll policies and procedures

  • Administers local Human Resources (HR) processes such as processing new hire paperwork, verifying pre-need sales licenses, maintaining employee files and other confidential files (I9’s, etc.).   

  • Ensures new associates receive new hire orientation

  • Pulls monthly reports from reporting site and create stack ranking reports for key performance indicators

  • Maintains vehicle records/licenses

  • Processes expense reports

  • Updates General Price Lists (GPLs)

  • Manages all Alarm Systems (codes, working order, etc.)

  • Assists with funeral services and “Making Everlasting Memories” (MEMs) as needed

  • Coordinates daily activities with business unit as well as other departments

  • Trains associates in the proper administration of policies and procedures

  • Services customers by interacting with families in a professional and compassionate manner

  • Maintains and updates customer records

  • Updates company website with current obituaries and ensures obituaries are placed in newspapers

  • Provides a collaborative, productive workplace environment for associate growth and development that instills pride, a sense of ownership, and the challenge to associates to exceed expectations

  • Behaves in a supportive way to enrich the work environment

  • Uses customer feedback in conjunction with Sales to improve location administration and strengthen individual associate performance

  • Performs other duties as assigned

MINIMUM Requirements

Education

  • High school diploma, GED or completion of a diploma-training program at a college or technical school

Experience

  • Two (2) years bookkeeping, general office, clerical accounting, and Accounts Payable experience required

Knowledge, Skills and Abilities

  • Solid working knowledge of computers, typewriter, MS Office, e-mail, internet and basic office equipment required

  • Excellent communication skills both orally and in writing

  • High level of compassion, integrity, and confidentiality

  • Problem solving skills

  • Ability to multi task and set priorities

  • Detail oriented

  • Must be flexible and able to function in a face-paced environment

Work CONDITIONS

Work Environment

  • Professional Dress is required when in contact with families. 

Work Postures

  • Sitting continuously for many hours per day, up to 6 hours per day

  • Climbing stairs to access buildings frequently

Physical Demands

  • Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage

Work Hours

  • Working beyond “standard” hours as the need arises

Postal Code: 00984Category (Portal Searching): OperationsJob Location: US-PR - Carolina

Company Description

We are proud to be North America's leading provider of funeral, cremation and cemetery services.

Our nearly 25,000 associates are driven by our guiding purpose to compassionately support families during their most difficult times, celebrate the significance of life and preserve memories that transcend generations.

We’ve created a culture of Service Excellence to our families and to each other. It’s the reason more than 600,000 families turn to us each year to care for their loved ones.

What Service Corporation International employees say

Pay

Benefits

Hours and flexibility

Workplace

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