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Ccs Manager Jobs (NOW HIRING)

The CCS Companies

Senior Process Engineer

Norwood, MA · On-site

$80 - $100/hr

Creates and maintains comprehensive management and client reporting as defined by CCS management or client requirements. * Develops and maintains departmental standard operating procedures.

The CCS Companies

Senior Process Engineer

Norwood, MA

$117K - $152K/yr

Creates and maintains comprehensive management and client reporting as defined by CCS management or client requirements. * Develops and maintains departmental standard operating procedures.

The CCS Companies

Senior Process Engineer

Salem, NH · On-site

$80 - $100/hr

Creates and maintains comprehensive management and client reporting as defined by CCS management or client requirements. * Develops and maintains departmental standard operating procedures.

New

The CCS Companies

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Sr. Process Engineer - FACs/Artiva

Norwood, MA · On-site

$70K - $97K/yr

Creates and maintains comprehensive management and client reporting as defined by CCS management or client requirements. * Develops and maintains departmental standard operating procedures.

The CCS Companies

Be Seen First

Sr. Process Engineer - FACs/Artiva

Norwood, MA · On-site

$70K - $97K/yr

Creates and maintains comprehensive management and client reporting as defined by CCS management or client requirements. * Develops and maintains departmental standard operating procedures.

Tallgrass

Project Manager-CCS

Lakewood, CO · On-site

The Project Manager is responsible for the full lifecycle management of the CCS well delivery projects, from concept development and business case formation through engineering, execution, and ...

Juneau Construction

CCS Superintendent

Atlanta, GA · On-site

S. in Construction Management, or related engineering discipline 10 years of experience in the ... Maintain overall responsibility for schedule, Flow, quality and safety on all CCS projects.

company1363

CCS Superintendent

Atlanta, GA · On-site

S. in Construction Management, or related engineering discipline • 10 years of experience in the ... Senior Superintendent & CCS Sr. Project Manager

Staffingine LLC

CCS Developer

Bodega Bay, CA · On-site

$67 - $83.25/hr

Job Title: CCS Developer Job Location: San Francisco Bay Area, California Job Type: Contract ... Strong knowledge in Meter Data Management (MDM)/ Advanced * Metered Solution(AMS), Service Order ...

TallGrass

Project Manager-CCS

Houston, TX · On-site

The Project Manager is responsible for the full lifecycle management of the CCS well delivery projects, from concept development and business case formation through engineering, execution, and ...

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Ccs Manager information

What are the key skills and qualifications needed to thrive as a CCS manager?

To thrive as a CCS (Customer Care Services) Manager, you need strong leadership abilities, in-depth knowledge of customer service principles, and experience in managing teams, often supported by a bachelor's degree in business or a related field. Familiarity with CRM software, call center technology, and quality assurance systems is typically required, along with certifications like Six Sigma or ITIL being advantageous. Exceptional communication, problem-solving, and conflict resolution skills are crucial for fostering a positive team environment and handling escalated customer issues. These skills ensure efficient operations, high customer satisfaction, and the achievement of service targets in a competitive business landscape.

What are some common challenges faced by a CCS manager and how can they be addressed?

A CCS Manager (Customer Care Services Manager) often encounters challenges such as balancing high service level expectations with limited resources, managing diverse team dynamics, and adapting to rapidly changing customer needs. These challenges can be addressed by fostering strong team communication, implementing regular training programs, and leveraging technology to streamline processes. Additionally, building collaborative relationships with other departments such as IT and sales can help ensure customer issues are resolved efficiently and improvements are implemented promptly.

What is the difference between Ccs Manager vs Ccs Coordinator?

AspectCcs ManagerCcs Coordinator
CredentialsCertifications like CCS, management experienceCCS certification, entry-level experience
Work EnvironmentOversees teams, manages projectsSupports daily operations, assists managers
Industry UsageHealthcare, medical billing companiesHealthcare facilities, billing departments
Search IntentLeadership, management rolesSupport roles, entry to mid-level

The Ccs Manager typically holds a leadership position, overseeing billing teams and managing projects, often requiring management experience and advanced certifications. The Ccs Coordinator supports daily operations, assisting managers and handling billing tasks. While both roles require CCS certification, the manager role involves more responsibility and strategic oversight, whereas the coordinator role focuses on operational support within healthcare billing environments.

Is a CCS manager a growing job sector?

A CCS (Customer Care Services) manager role is part of the customer service and management sectors, which are generally experiencing growth due to increasing demand for customer support and service management skills. The role often requires leadership, communication, and problem-solving abilities, and job prospects are expected to remain steady as companies prioritize customer satisfaction and retention.

Is a degree needed for CCS Manager jobs?

A degree is often preferred for a CCS Manager position, especially in healthcare or clinical settings, but relevant experience and certifications can sometimes substitute formal education. Strong leadership skills, knowledge of clinical coding, and industry certifications like CCS (Certified Coding Specialist) are also important qualifications for the role.

What is a CCS manager?

A CCS manager is a professional responsible for overseeing customer care services, ensuring quality support, and managing staff within a customer service or call center environment. They often coordinate team performance, implement policies, and utilize customer management tools to improve service delivery.

What cities are hiring for Ccs Manager jobs?

Cities with the most Ccs Manager job openings:

What are popular job titles related to Ccs Manager jobs?

For Ccs Manager jobs, the most frequently searched job titles are:

Infographic showing various Ccs Manager job openings in the United States as of June 2026, with employment types broken down into 100% Part Time. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution.

Senior Process Engineer

Norwood, MA • On-site

The CCS Companies
See more jobs at The CCS Companiesexternal

$80 - $100/hr

Other

Posted 4 days ago

Job description

Job DetailsJob Location: Norwood Office - Norwood, MA 02062Position Type: Regular Full TimeEducation Level: Bachelors or 4 Year DegreeSalary Range: $70,000.00 - $97,000.00 Salary/yearTravel Percentage: NegligibleJob Shift: Full TimeJob Category: Production Support

ESSENTIAL FUNCTIONS
  • Develops and documents account and data flows, using collection application tools that meet the minimum requirements established by CCS management or client expectations.
  • Acts as a Team Lead by providing guidance, support and training to other members of the Process Engineering Department.
  • Monitors and maintains data and account flows through reporting, analysis and auditing to confirm processes are efficient and effective.
  • Reviews the work of peers to identify fundamental errors or areas for improvement.
  • Works with team members to trouble shoot process and application non-conformances.
  • Creates and maintains comprehensive management and client reporting as defined by CCS management or client requirements.
  • Develops and maintains departmental standard operating procedures.
  • Provides accurate and timely logging of work in Synergy.
  • Communicates with internal and external contacts in a professional and knowledgeable manner.
  • Contributes to the department’s operational excellence and deliver quality services in accordance with applicable procedures, policies and professional standards.
  • Ability to maintain a consistent and regular attendance in accordance with an established schedule.
  • Ability to work onsite/in-office and in accordance with CCS and department policies and procedures.
Qualifications
  • 3-5 years as a Process Engineer or equivalent experience in a related field.
  • Advanced knowledge of FACs and/or Artiva.
  • Identifies and resolves critical issues with ease.
  • Ability to foresee risks on projects and the dexterity to produce solutions.
  • Understands business analysis principles, processes and techniques.
  • Ability to work independently and with a team.
  • Strong organizational and time management skills.
  • Proven communication and analytical skills.
  • Proficiency with MS Excel, MS Word and text editors.
  • Demonstrates the ability to apply mathematical logic.
  • Ability to effectively collaborate and communicate with all levels of the organization.
  • Coachable: receptive to feedback, willing to learn, embraces continuous improvement and responsive to change.
EDUCATION REQUIREMENTS:
  • High school diploma or GED required.
  • Associates or bachelor’s degree preferred (or equivalent combined experience as a Process Engineer, or equivalent professional work experience).
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