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Ccna Jobs in Quebec (NOW HIRING)

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Ccna information

See Quebec salary details

$42K

$89.7K

$146.5K

How much do ccna jobs pay per year?

As of Aug 8, 2026, the average yearly pay for ccna in Quebec is $89,681.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,500.00 and $106,500.00 per year, depending on experience, location, and employer.

What is the difference between Ccna vs Network Technician?

AspectCcnaNetwork Technician
CertificationsCCNA certification required or preferredOften holds CCNA or similar certifications
Work EnvironmentNetwork labs, data centers, enterprise networksOn-site troubleshooting, installation, maintenance
Job ResponsibilitiesNetwork configuration, routing, switching, troubleshootingHardware setup, cable management, basic troubleshooting
Industry UsageIT, telecommunications, enterprise networksIT support, network installation, maintenance

The CCNA (Cisco Certified Network Associate) and Network Technician roles share overlapping skills, especially in network troubleshooting and hardware setup. However, CCNA typically involves more advanced networking concepts, configuration, and certification, making it suitable for network engineers or administrators. Network Technicians focus more on hands-on hardware work and basic troubleshooting. Both roles are essential in IT environments, but CCNA certification often leads to more advanced networking opportunities.

What can I do after CCNA?

After earning a CCNA certification, network professionals can pursue roles such as network administrator, network engineer, or systems engineer. It also provides a foundation for advanced certifications like CCNP and opportunities in network design, security, and troubleshooting within IT environments.

Is a CCNA enough to get a job?

A CCNA certification can help qualify for entry-level networking roles such as network technician or support specialist, but many employers prefer candidates with additional experience or certifications. While CCNA demonstrates foundational knowledge of networking, practical skills and hands-on experience are often required to secure a job. Combining CCNA with real-world practice increases job prospects in the networking field.

What are the most common challenges faced by CCNA professionals in their day-to-day tasks?

CCNA professionals often encounter challenges such as troubleshooting complex network issues, keeping up with rapidly evolving networking technologies, and managing multiple devices across different platforms. They are expected to maintain network security, ensure minimal downtime, and implement configuration changes efficiently. Working closely with other IT teams, CCNAs must also communicate technical concepts to non-technical colleagues and balance routine maintenance with urgent problem-solving.

What does a CCNA do?

The job of a CCNA or Cisco Certified Network Associate is to install, configure, and troubleshoot networks using products from Cisco, a major provider of networking services. The certification allows an associate to work as a technician in one or more areas, including routing and switching, security, wireless services, or data center operation. While specifics of the job vary, the responsibilities of a CCNA may involve evaluating network performance, defining policies and procedures, and improving network security. CCNAs often select and test equipment before other employees at a company are allowed to interact with it. CCNA certifications are typically not interchangeable.

What is a CCNA?

CCNA stands for Cisco Certified Network Associate. It is an entry-level information technology (IT) certification offered by Cisco that validates an individual’s knowledge and skills in networking fundamentals, IP connectivity, security fundamentals, automation, and programmability. Earning a CCNA demonstrates that you have the ability to install, configure, operate, and troubleshoot medium-size routed and switched networks. It is widely recognized in the IT industry and can help open up opportunities for network engineering and related roles.
More about Ccna jobs
What are the most commonly searched types of Ccna jobs in Quebec? The most popular types of Ccna jobs in Quebec are:
What are popular job titles related to Ccna jobs in Quebec? For Ccna jobs in Quebec, the most frequently searched job titles are:
What job categories do people searching Ccna jobs in Quebec look for? The top searched job categories for Ccna jobs in Quebec are:
Ccna jobs near you
Infographic showing various Ccna job openings in Quebec as of August 2026, with employment types broken down into 83% Full Time, and 17% Temporary. Highlights an 83% In-person, and 17% Hybrid job distribution, with an average salary of $89,681 per year, or $43.1 per hour.

Specialiste service client dedie / Dedicated Client Care Specialist (Contract)

Genetec

Montreal, QC • On-site

Contractor

Re-posted 20 days ago

Job description

La dynamique de votre equipe :

**Veuillez noter que ce contrat est pour un remplacement de conge de maternite**

Le role du specialiste service client dedie est d'agir en tant que liaison dediee entre Genetec et un sous-ensemble defini de clients majeurs. Votre principale responsabilite est de fournir un support technique de premiere classe, que ce soit par courriel, par telephone ou sur place ayant trait a tous les produits de Genetec (videosurveillance, controle d'acces et lecture automatique des plaques d'immatriculation).

Vous devez maintenir de solides liens professionnels avec votre groupe de clients et connaitre en detail leur environnement de travail afin de leur fournir une assistance technique rapide et professionnelle. Vous devez maitriser les produits de Genetec et les techniques de depannage, en plus de posseder de solides aptitudes d'analyse, de communication et d'organisation.

Votre journee en un coup d'oeil:

  • Resoudre les problemes techniques des clients directement par telephone et par courriel
  • Consigner adequatement tous les problemes dans le systeme de GRC de Genetec, Clarizen et le site SharePoint du client
  • Veiller a ce que tous les incidents signales soient traites conformement au contrat de niveau de service de Genetec
  • Proceder a une evaluation de gestion periodique par conference telephonique pour chacun des comptes strategiques
  • Proceder a une evaluation annuelle sur place ou a distance des systemes de ses clients strategiques
  • Mener des examens diagnostiques reguliers des systemes des clients et faire le suivi au moyen d'un rapport de diagnostic exhaustif
  • Faire passer les problemes des clients aux niveaux superieurs a travers les canaux appropries
  • Collaborer avec les equipes d'ingenieurs de terrain, d'architectes de solutions ou de chefs de projets dans le cadre d'un plan de perfectionnement professionnel
  • Rediger des documents et des articles techniques

Ce qui fait de vous un excellent candidat :

  • Baccalaureat en informatique, en genie informatique, en genie electrique ou experience equivalente
  • Maitrise du francais et de l'anglais, tant a l'oral qu'a l'ecrit (ce poste necessite des interactions avec nos collaborateurs et clients internationaux)
  • Excellente capacite a communiquer a l'oral et a l'ecrit
  • Excellente connaissance des produits de Genetec et un minimum d'un an d'experience en soutien des clients de Genetec
  • Excellentes capacites d'analyse et de depannage de l'equipement materiel et logiciel
  • Capacite a gerer plusieurs taches simultanement, a appliquer une approche par iteration et a s'adapter aux priorites du travail

Votre expertise technique :

  • Excellente connaissance de Windows 8 et 10 et de Windows Server
  • Excellente connaissance des principes de reseautique et du protocole IP
  • Experience en configuration d'ordinateurs et en depannage lie au systeme d'exploitation Windows
  • Experience en configuration et en depannage d'equipement de reseautique

Un atout si vous avez :

  • Connaissance de l'espagnol ou d'autres langues
  • Experience de travail avec les bases de donnees SQL
  • Certification CCNA ou MCSE

Voila ce que nous offrons !

  • Regime de remuneration attrayant
  • Programme de remboursement des frais de formation
  • Repas subventionnes a notre incroyable Bistro (Les Cordons Bleus)
  • Equilibre entre vie professionnelle et vie privee grace a un horaire de travail flexible
  • Cafe gratuit a volonte
  • Espace de stationnement gratuit pour tous les employes
  • Centre d'entrainement sur place

Nous savons que la diversite des parcours et des experiences apporte une grande valeur a nos equipes. Meme si vous ne cochez pas toutes les cases nous vous encourageons a postuler - votre profil pourrait nous surprendre!

Merci pour votre candidature, mais veuillez noter que seul(e)s les candidat(e)s selectionne(e)s seront contacte(e)s. Les chasseurs de tetes et les agences de recrutement ne sont pas autorises a soumettre des CV par l'intermediaire de ce site web ou directement aux gestionnaires.

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Your team's dynamic:

**Please note that this contract is for the replacement of a maternity leave**

The role of the Dedicated Client Care Specialist is to act as the dedicated liaison between Genetec and a defined subset of key customers. Your main responsibility is to provide best of class Technical Support either by email, phone or onsite at the customer's premises across all of Genetec's product lines (Video Surveillance, Access Control & LPR).

You must maintain strong professional relations with your customer group and possess in depth knowledge of each of your assigned customer's environments in order to provide professional and prompt technical assistance. You must have extensive knowledge of Genetec products and troubleshooting techniques as well as strong analytical, communication and organizational skills.

Your day at a glance:

  • Respond to customer technical issues received directly by phone and email
  • Document all customer issues in the Genetec CRM, Clarizen and dedicated client SharePoint site
  • Ensure that all reported incidents are addressed according to Genetec's SLA
  • Provide periodic management review conference calls with each strategic account
  • Provide yearly on-site or remote system assessment for assigned strategic customer accounts
  • Conduct regular proactive system diagnostic of clients' system and follow-up with a complete diagnostic report
  • Escalate customer related issues through proper channels
  • Participate in Field Engineering, Solution Architect or Project Management teams as part of a career development plan
  • Write technical documentation and articles

What makes you a great fit:

  • Bachelor's degree in Computer Sciences, Computer Engineering, Electrical Engineering or equivalent experience
  • Fluent in French and English, both verbal and written (this role requires interaction with our international collaborators and customers)
  • Excellent written and verbal communication skills
  • Excellent knowledge of Genetec products with at least 1 year experience supporting Genetec products
  • Possess strong analytical and troubleshooting skills in both hardware and software
  • Able to multitask, work iteratively and adjust priorities of work

Votre expertise technique:

  • Excellent knowledge of Windows 8 and 10 & Windows server
  • Excellent knowledge of networking principles and the IP protocol
  • Experience with PC configuration and troubleshooting on Windows operating system
  • Experience with networking equipment configuration and troubleshooting

An asset if you have:

  • Knowledge of Spanish or other languages
  • Experience working with SQL databases
  • MCSE and/or CCNA certification

Let's talk perks!

  • Attractive compensation package
  • Training Tuition Reimbursement Program
  • Subsidized meals in our amazing Bistro (Les Cordons Bleus)
  • Work-life balance with a flexible working schedule
  • Free, unlimited coffee
  • Private, free parking for all employees
  • Onsite fitness facility with personal trainer

We know that diverse backgrounds and experiences bring great value to our teams. Even if you don't think you tick all the boxes, we still encourage you to apply - your profile may surprise us!

Thank you for your application, but please note that only selected candidates will be contacted. Head-hunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers.

Apply