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Ccna Job information

Is a CCNA enough to get a job?

A CCNA certification can help qualify for entry-level networking roles, but employers often seek additional experience, skills, or certifications for more advanced positions. Having practical knowledge of networking concepts and hands-on experience increases job prospects alongside the CCNA credential.

What is the difference between Ccna Job vs Network Technician?

AspectCcna JobNetwork Technician
CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentOffice, data centers, client sitesOffice, on-site troubleshooting
ResponsibilitiesNetwork setup, configuration, troubleshootingNetwork installation, maintenance, troubleshooting
Industry UsageIT, telecommunications, networking companiesIT support, service providers, enterprise networks

Both Ccna Jobs and Network Technician roles require similar certifications like CCNA and involve working with network hardware and configurations. While Ccna Jobs may encompass a broader range of networking tasks, Network Technicians focus more on on-site installation and maintenance. Both roles are essential in IT and networking industries, often overlapping in skills and work environments.

What are CCNA jobs?

CCNA jobs are positions that require or prefer candidates to have the Cisco Certified Network Associate (CCNA) certification. These roles typically involve installing, configuring, and troubleshooting networks, as well as supporting network infrastructure for organizations. Common job titles include network administrator, network engineer, and technical support specialist. CCNA jobs are in demand across various industries that rely on computer networks to operate efficiently.

Is CCNA in high demand?

The CCNA (Cisco Certified Network Associate) certification is highly valued in the networking field and is in strong demand as organizations seek skilled professionals to manage and secure their networks. Certified CCNA professionals with knowledge of routing, switching, and network security are often preferred for entry-level and mid-level networking roles.

Is a CCNA still worth IT?

A CCNA certification remains valuable for network administration and engineering roles, as it demonstrates foundational knowledge of networking concepts, protocols, and Cisco equipment. It can improve job prospects and salary potential, especially when combined with hands-on experience and other certifications like CCNP or security credentials.

What is the average CCNA salary?

The average salary for a CCNA-certified network technician or administrator typically ranges from $50,000 to $80,000 annually, depending on experience, location, and employer. Entry-level positions may start lower, while experienced professionals with additional certifications can earn higher salaries.

What are the key skills and qualifications needed to thrive as a CCNA professional, and why are they important?

To thrive as a CCNA professional, you need a solid understanding of networking fundamentals, TCP/IP protocols, and Cisco device configuration, usually demonstrated by earning the Cisco Certified Network Associate (CCNA) certification. Familiarity with Cisco IOS, network monitoring tools, and troubleshooting utilities is essential for daily operations. Strong problem-solving skills, attention to detail, and effective communication set top performers apart in this field. These competencies are crucial for ensuring reliable network performance, minimizing downtime, and supporting organizational connectivity needs.

What types of projects or tasks can I expect to handle daily in a CCNA-related position?

In a CCNA-related role, you can expect to manage and troubleshoot network infrastructure, configure routers and switches, monitor network performance, and support users with connectivity issues. Daily tasks often include updating network documentation, implementing security measures, and collaborating with IT teams to resolve network outages or optimize network efficiency. You'll also likely be involved in routine maintenance and may participate in larger projects such as network upgrades or migrations.
What are popular job titles related to Ccna Job jobs in Quebec? For Ccna Job jobs in Quebec, the most frequently searched job titles are:
What job categories do people searching Ccna Job jobs in Quebec look for? The top searched job categories for Ccna Job jobs in Quebec are:
Ccna Job jobs near you
Infographic showing various Ccna Job job openings in Quebec as of July 2026, with employment types broken down into 18% Locum Tenens, 5% Internship, 49% As Needed, 25% Full Time, 2% Part Time, and 1% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution.

Specialiste-conseil technique / Product Support Specialist

Genetec

Montreal, QC

Full-time

Re-posted 18 days ago

Job description

Apercu du poste :

Le specialiste du support produit travaillera au sein d'une equipe dynamique afin d'offrir aux clients de Genetec une assistance technique de premier ordre pour les produits de videosurveillance, de controle d'acces ou de reconnaissance des plaques d'immatriculation. Vous mettrez a profit vos competences en depannage technique pour resoudre les problemes lies aux produits signales par telephone, via le portail en ligne ou par chat en ligne. Vous ferez partie d'une equipe collaborative et jouerez un role cle dans l'engagement de Genetec a offrir une experience positive a tous nos clients.

Grace a un processus d'integration complet, vos collegues experimentes et votre chef d'equipe vous guideront et vous accompagneront pour vous permettre de reussir dans vos nouvelles fonctions.

Votre journee en un coup d'oeil :

  • Gerer les appels entrants, les tickets en ligne et les discussions en ligne
  • Comprendre, analyser et resoudre les problemes techniques des clients, quelle que soit leur complexite
  • Creer et utiliser des environnements virtuels pour former, tester et reproduire les environnements des clients, ainsi que pour reproduire les problemes
  • Documenter correctement tous les problemes et toutes les interactions avec les clients dans notre CRM
  • Veiller a ce que tous les incidents signales soient resolus conformement au SLA de Genetec
  • Collaborer avec les membres de l'equipe et les specialistes de la livraison logicielle
  • Transmettre les problemes non resolus a un niveau superieur si necessaire

Ce qui fait de vous un excellent candidat :

  • Diplome technique (DEC), certification en informatique/electronique ou experience professionnelle equivalente
  • Excellentes competences en analyse et en depannage
  • Faire preuve de bon sens et etre capable de prendre des decisions sous pression
  • Capacite a travailler dans des environnements au rythme soutenu avec professionnalisme et assurance
  • Disponibilite a travailler en rotation d'horaires jusqu'a 20 h et les jours feries (selon les besoins)
  • Maitrise du francais et de l'anglais, tant a l'oral qu'a l'ecrit (ce poste necessite des interactions avec nos collaborateurs et clients internationaux)

Votre expertise technique :

  • Principes de mise en reseau et bonne maitrise de la pile de protocoles TCP, IP et UDP
  • Bases de donnees MS SQL (structure et requetes)
  • Serveurs Microsoft Windows et utilitaires Windows Sysinternals
  • Architecture et systemes sous Linux
  • Capacite a depanner le materiel
  • Experience de l'utilisation d'Active Directory
  • Outils d'analyse de paquets (par ex. Wireshark)

Un atout si vous avez:

  • Experience dans le domaine de la videosurveillance IP
  • Connaissances/experience dans le domaine de la basse tension (en particulier le controle d'acces et la detection d'intrusion)
  • Connaissance des systemes lies a la reconnaissance des plaques d'immatriculation
  • Les certifications Comptia A+, Network+, Security+, CCNA et CCNP constituent un atout
  • Certifications professionnelles techniques telles que MCSE, CCNA, SQL Server, VMware ou equivalentes
  • Connaissance du fonctionnement du cloud
  • Connaissance de PowerShell, du langage C# et de la programmation
  • Connaissance du noyau Unix et des commandes
  • Au moins 2 ans d'experience dans le depannage informatique/technique ou le support technique

Voila ce que nous offrons !

  • Regime de remuneration attrayant
  • Programme de remboursement des frais de formation
  • Repas subventionnes a notre incroyable Bistro (Les Cordons Bleus)
  • Equilibre entre vie professionnelle et vie privee grace a un horaire de travail flexible
  • Cafe gratuit a volonte
  • Espace de stationnement gratuit pour tous les employes
  • Centre d'entrainement sur place

Vous n'etes pas certain de cocher toutes les cases, mais vous avez envie de tenter votre chance ? Nous adorons votre enthousiasme !

Merci pour votre candidature, mais veuillez noter que seul(e)s les candidat(e)s qualifie(e)s seront contacte(e)s. Les chasseurs de tetes et les agences de recrutement ne sont pas autorises a soumettre des CV par l'intermediaire de ce site web ou directement aux gestionnaires.

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Job overview:

The Product Support Specialist will work as part of a dynamic team providing Genetec's customers with best-in-class technical assistance for the Video, Access Control or License Plate Recognition products. You will utilize technical troubleshooting skills to resolve product-related issues received by phone, online portal, or online chat. You will be part of a collaborative team and play a key role in Genetec's commitment to create a positive experience for all our customers. 

Through a comprehensive onboarding process, your experienced colleagues and team leader will guide and coach you to achieve success in your new role. 

Your day at a glance:

  • Handle incoming calls, online tickets, and chats. 
  • Understand, analyze, and troubleshoot customer technical issues varying in complexity 
  • Build and use virtual environments to train, test, and replicate customer environments and reproduce issues 
  • Properly document all customer issues and interactions in our CRM 
  • Ensure that all reported incidents are resolved in accordance with Genetec's SLA 
  • Collaborate with team members and Software Delivery Specialists 
  • Escalate unresolved issues when needed 

What makes you a great fit:

  • Technical degree (DEC), certification in computer science/electronics, or equivalent professional experience
  • Excellent analytical and troubleshooting skills
  • Ability to use good judgment and make decisions under pressure
  • Ability to work in fast-paced environments with professionalism and confidence
  • Willingness to work rotating shifts until 8:00 PM and on holidays (as needed)
  • Fluency in French and English, both spoken and written (this position requires interaction with our international colleagues and clients)

Your technical expertise:

  • Networking principles and clear understanding of TCP, IP, and UDP protocol stack 
  • MS SQL Databases (structure and queries) 
  • Microsoft Windows Servers and Windows Sysinternals Utilities 
  • Linux based architecture and systems 
  • Ability to troubleshoot hardware 
  • Experience working with Active Directory 
  • Packet sniffing tools (ex. Wireshark) 

An asset if you have:

  • Experience with IP Video surveillance technology 
  • Knowledge/experience in low voltage field (in particular access control/intrusion) 
  • Knowledge on License Plate related systems 
  • Comptia A+, Network+, Security+, CCNA, CCNP certifications are an asset 
  • MCSE, CCNA, SQL Server, VMware, or similar technical professional certifications 
  • Knowledge of how the cloud works 
  • Knowledge of PowerShell and C# and programming 
  • Knowledge Unix Kernel and commands 
  • 2+ years experience in IT/technical troubleshooting or technical support environment 

Let's talk perks!

  • Attractive compensation package
  • Training Tuition Reimbursement Program
  • Subsidized meals in our amazing Bistro (Les Cordons Bleus)
  • Work-life balance with a flexible working schedule
  • Free, unlimited coffee
  • Private, free parking for all employees
  • Onsite fitness facility with personal trainer

Still not sure if you check every box, but think it's worth a shot? We love that enthusiasm!

Thank you for your application, but please note that only qualified candidates will be contacted. Head-hunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers.

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