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Cbiz Help Desk Support Jobs (NOW HIRING)

Ask IT consulting

Help Desk Support

Des Moines, IA

$19.50 - $26.25/hr

The Help Desk Support (HDS) resource provides technical assistance support over the phone and advice to end users for hardware, software and systems. Complete Description: Short Description: Perform ...

Kenworth Sales

Help Desk Support

Salt Lake City, UT

$19.25 - $26.25/hr

Help Desk Support Summary Title: Help Desk Support ID: 3923 Job Type: Exempt (salaried) Location: Salt Lake City, UT Openings: 1 Description Are you ready to join an industry leader with a strong ...

Essnova Solutions, Inc.

Help Desk Support

Washington, DC · On-site

$23.25 - $31.75/hr

The TRIRIGA Help Desk Support provides second-level user support for issue resolution, escalates technical problems, and maintains support documentation. * Operate and manage the TRIRIGA Help Desk ...

Essnova Solutions, Inc.

Help Desk Support

Washington, DC · On-site

$23.25 - $31.75/hr

The TRIRIGA Help Desk Support provides second-level user support for issue resolution, escalates technical problems, and maintains support documentation. * Operate and manage the TRIRIGA Help Desk ...

TEKsystems

Help Desk Support

Olathe, KS

$17.32 - $18.95/hr

Help Desk Support Technician (Entry-Level)Overview We are seeking a reliable and motivated Help Desk Support Technician to join a growing service desk team. This is an excellent opportunity for ...

TEKsystems

Help Desk Support

Olathe, KS

$17.32 - $18.95/hr

Help Desk Support Technician (Entry-Level)Overview We are seeking a reliable and motivated Help Desk Support Technician to join a growing service desk team. This is an excellent opportunity for ...

Essnova Solutions, Inc.

Help Desk Support

Washington, DC · On-site

$23.25 - $31.75/hr

The TRIRIGA Help Desk Support provides second-level user support for issue resolution, escalates technical problems, and maintains support documentation. * Operate and manage the TRIRIGA Help Desk ...

US IT Solutions Inc

Help Desk Support

Denver, CO · On-site

$21 - $28.75/hr

Help Desk Support * Location: Denver, CO Short Description: Seeking a Helpdesk Analyst who will be responsible for assisting in the day-to-day activities surrounding break-fix activities.

Stem Xpert

Help Desk Support

Portland, OR

$21.25 - $28.75/hr

Help Desk Support Location: Portland , Oregon . * Provide assistance in moving desktop computers, peripherals, printers, and telephones for phased office remodel. * Contractor to have general ...

Kenworth Sales Company

Help Desk Support

Salt Lake City, UT · On-site

$19.25 - $26.25/hr

Kenworth Sales Co. is looking for a Help Desk Support to join our Salt Lake City, UT team. ** Due to federally mandated DOT regulations, Kenworth Sales Company is a drug-free workplace. Any offer of ...

TechFlow, Inc.

Help Desk Support

Montgomery, AL

TechFlow Inc. is seeking dedicated and skilled Help Desk Support professionals to join our dynamic team. In this role, you'll provide crucial Tier II and III support for the Enterprise Logistics ...

Collabera

Help Desk Support

Columbia Heights, MN

$20.25 - $27.50/hr

Help Desk Support Duration: 6 month (may extend) Location: Columbia Heights, MN Responsibilites: Perform diagnostics on PC hardware failures and resolve any problems with software applications Work ...

SilTek, Inc.

Be Seen First

Help Desk Support Specialist

Washington, DC · On-site

Help Desk Support Specialist SilTek, Inc. is searching for a responsible individual to perform a variety of duties for Help Desk Support to be part of our expert client-focused technical team for a ...

Infojini Inc

Help Desk Support

Dallas, TX

$19.75 - $26.75/hr

... Support. Answer Service Desk/Help Desk calls Working service tickets Other Technical duties as assigned Qualifications Skills/Experience: Demonstrated Problem-Solving and solution development skills ...

Pacer Group

Help Desk Support

Tucson, AZ · On-site

$19 - $25.50/hr

Job Title - Help Desk Support Duration - 5+ months Shift -Standard Location - Tucson, AZ 85706 Summary: * The Live Expert Service Desk Analyst will provide first and second tier technical support to ...

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All JobsCbiz Help Desk Support Jobs

Cbiz Help Desk Support information

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$14

$21

$33

How much do cbiz help desk support jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for cbiz help desk support in the United States is $21.47, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.04 per hour, depending on experience, location, and employer.

What are some common challenges faced by CBIZ Help Desk Support professionals, and how are they typically addressed?

CBIZ Help Desk Support professionals often encounter challenges such as managing high ticket volumes, troubleshooting a wide range of technical issues, and communicating effectively with users of varying technical expertise. To address these challenges, they rely on strong organizational skills, established escalation procedures, and continuous training on new technologies. Collaboration with IT teams and regular knowledge sharing sessions also help in resolving complex issues efficiently and maintaining a positive user experience.

What is the difference between Cbiz Help Desk Support vs IT Support Specialist?

AspectCbiz Help Desk SupportIT Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+, Microsoft Certified
Work EnvironmentHelp desk, remote and on-site supportOffice, remote, on-site troubleshooting
Industry UsageBusiness services, tech companiesVarious industries including corporate and healthcare
Primary FocusCustomer support, issue resolutionTechnical troubleshooting, system maintenance

Both roles involve technical support and require similar certifications, but Cbiz Help Desk Support primarily focuses on customer service and issue resolution in a help desk setting, while IT Support Specialists often handle broader technical tasks and system maintenance across various industries.

What are Cbiz Help Desk Support?

Cbiz Help Desk Support professionals provide technical assistance and support for users experiencing issues with CBIZ software, systems, or related services. They troubleshoot problems, guide users through solutions, and escalate complex issues to higher-level IT staff if needed. Their main goal is to ensure that all technical concerns are addressed promptly, allowing business operations to continue smoothly. They may also assist with software installation, updates, and user training.

What are the key skills and qualifications needed to thrive as a Cbiz Help Desk Support, and why are they important?

To excel as a Cbiz Help Desk Support, you need strong troubleshooting abilities, a solid understanding of computer systems, and typically an associate degree or relevant IT certifications like CompTIA A+. Familiarity with help desk ticketing systems, remote desktop tools, and basic networking protocols is standard for this role. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage multiple issues simultaneously. These competencies are vital to ensure quick resolution of technical problems, maintain user productivity, and provide reliable IT support.
Infographic showing various Cbiz Help Desk Support job openings in the United States as of May 2026, with employment types broken down into 68% Full Time, 4% Part Time, and 28% Contract. Highlights an 84% In-person, and 16% Remote job distribution, with an average salary of $44,648 per year, or $21.5 per hour.
Help Desk Support

Help Desk Support

Ask IT consulting

Des Moines, IA

$19.50 - $26.25/hr

Contractor

Posted 22 days ago

Job description

Company Description

Ask IT Consulting Inc. visualizes itself as a leader in IT services and staffing in coming years. With strong dedication and commitment of our employees, we would surpass all our competitors establishing the wider channel of media marketing building a better connection with clients.

Job Description

Short Description: The Help Desk Support (HDS) resource provides technical assistance support over the phone and advice to end users for hardware, software and systems. Complete Description: Short Description: Perform all roles of a level-1 Help Desk Support technician to create a ticket or provide immediate assistance for their issues over the phone. A majority of the calls (75%) are password resets, helping to get access to systems or setting an account. Any other issues would be escalated to the Help Desk for support.

Complete Description:

This role is focused on level-1 help desk phone support, primarily with system access issues and password

Support. The ideal candidate must have excellent customer service and communications skills.

Candidate must be able to:

handle difficult situations with clients and turn them into a win for the service desk team

initiate trouble tickets from a service desk system

answer how-to questions and resolve issues related to system access and password creation/resetmaintain a positive outlook, be professional, and provide excellent customer service

Greater detail outlined in the skills matrix.

Work during core business hours of 7:00 AM - 5:00 PM, Monday - Friday, not to exceed a 40 hour work week.


Qualifications

 At least 3 years of relevant experience working in a technical IT call center environment.

 HDS2

 1 to 3 years field experience and preferred education of 2 year associates degree or equivalent technical study.

Additional Information

Thanks and Regards,

Jane Morgan

Ask IT Consulting logo

About Ask IT Consulting

Sourced by ZipRecruiter

Ask IT Consulting, based in Holtsville, NY, US, is a dynamic player in the IT and business solutions industry. Their services portfolio, as outlined on their official website (askitc.com), spans across a broad spectrum which includes IT consulting, talent management, digital and technology solutions. Founded with the goal to provide clients with the highest quality IT services, the company has steadily evolved and expanded as a leading resource, maintaining a powerful presence in the fields of information technology and business solutions alike. Ask IT Consulting believes firmly in its core values, which pivots upon integrity, excellence, respect, commitment, and diversity. As part of its mission, the company strives to deliver innovative and effective solutions for their clients that are tailored to meet their unique needs and objectives.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Holtsville, NY, US

Year founded

2008

Social media

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