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Cbiz Help Desk Support Jobs (NOW HIRING)

Rome Health

Help Desk Support Specialist

Rome, NY · On-site

$18 - $21/hr

The Help Desk Support Tech Specialist resolves internal user problems and ensures correct operation of personal computers. Installs, troubleshoots, and repairs computer systems, hardware, and ...

TechFlow, Inc.

Help Desk Support

Montgomery, AL · On-site

TechFlow Inc. is seeking dedicated and skilled Help Desk Support professionals to join our dynamic team. In this role, you'll provide crucial Tier II and III support for the Enterprise Logistics ...

TechFlow, Inc.

Help Desk Support

Montgomery, AL

TechFlow Inc. is seeking dedicated and skilled Help Desk Support professionals to join our dynamic team. In this role, you'll provide crucial Tier II and III support for the Enterprise Logistics ...

TechFlow, Inc.

Help Desk Support

Montgomery, AL · On-site

TechFlow Inc. is seeking dedicated and skilled Help Desk Support professionals to join our dynamic team. In this role, you'll provide crucial Tier II and III support for the Enterprise Logistics ...

Rome Health

Help Desk Support Specialist

Rome, NY

The Help Desk Support Tech Specialist resolves internal user problems and ensures correct operation of personal computers. Installs, troubleshoots, and repairs computer systems, hardware, and ...

NuAxis Innovations

Help Desk Support Technician

Atlanta, GA

$19.25 - $26/hr

We are currently seeking a Help Desk Support Technician for a Full-Time position. Overview At NuAxis Innovations, Technology is our Passion. People are our Purpose. We are seeking a motivated Help ...

NuAxis Innovations

Help Desk Support Technician

Hadley, MA

$19.25 - $26/hr

We are currently seeking a Help Desk Support Technician for a Full-Time position. Overview NuAxis Innovations is seeking a Help Desk Support Technician to provide frontline IT support in a fast-paced ...

NuAxis Innovations

Help Desk Support Technician

Hatfield, MA

$20.25 - $27.50/hr

We are currently seeking a Help Desk Support Technician for a Full-Time position. Overview NuAxis Innovations is seeking a Help Desk Support Technician to provide frontline IT support in a fast-paced ...

NuAxis Innovations

Help Desk Support Technician

Hadley, MA

$19.25 - $26/hr

We are currently seeking a Help Desk Support Technician for a Full-Time position. Overview NuAxis Innovations is seeking a Help Desk Support Technician to provide frontline IT support in a fast-paced ...

NuAxis Innovations

Help Desk Support Technician

Amherst, MA

$19.75 - $26.50/hr

We are currently seeking a Help Desk Support Technician for a Full-Time position. Overview NuAxis Innovations is seeking a Help Desk Support Technician to provide frontline IT support in a fast-paced ...

NuAxis Innovations

Help Desk Support Technician

Amherst, MA

$19.75 - $26.50/hr

We are currently seeking a Help Desk Support Technician for a Full-Time position. Overview NuAxis Innovations is seeking a Help Desk Support Technician to provide frontline IT support in a fast-paced ...

NuAxis Innovations

Help Desk Support Technician

Hadley, MA

$19.25 - $26/hr

We are currently seeking a Help Desk Support Technician for a Full-Time position. Overview NuAxis Innovations is seeking a Help Desk Support Technician to provide frontline IT support in a fast-paced ...

NuAxis Innovations

Help Desk Support Technician

Amherst, MA

$19.75 - $26.50/hr

We are currently seeking a Help Desk Support Technician for a Full-Time position. Overview NuAxis Innovations is seeking a Help Desk Support Technician to provide frontline IT support in a fast-paced ...

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Cbiz Help Desk Support information

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$14

$21

$33

How much do cbiz help desk support jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for cbiz help desk support in the United States is $21.47, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.04 per hour, depending on experience, location, and employer.

What are some common challenges faced by CBIZ Help Desk Support professionals, and how are they typically addressed?

CBIZ Help Desk Support professionals often encounter challenges such as managing high ticket volumes, troubleshooting a wide range of technical issues, and communicating effectively with users of varying technical expertise. To address these challenges, they rely on strong organizational skills, established escalation procedures, and continuous training on new technologies. Collaboration with IT teams and regular knowledge sharing sessions also help in resolving complex issues efficiently and maintaining a positive user experience.

What is the difference between Cbiz Help Desk Support vs IT Support Specialist?

AspectCbiz Help Desk SupportIT Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+, Microsoft Certified
Work EnvironmentHelp desk, remote and on-site supportOffice, remote, on-site troubleshooting
Industry UsageBusiness services, tech companiesVarious industries including corporate and healthcare
Primary FocusCustomer support, issue resolutionTechnical troubleshooting, system maintenance

Both roles involve technical support and require similar certifications, but Cbiz Help Desk Support primarily focuses on customer service and issue resolution in a help desk setting, while IT Support Specialists often handle broader technical tasks and system maintenance across various industries.

What are Cbiz Help Desk Support?

Cbiz Help Desk Support professionals provide technical assistance and support for users experiencing issues with CBIZ software, systems, or related services. They troubleshoot problems, guide users through solutions, and escalate complex issues to higher-level IT staff if needed. Their main goal is to ensure that all technical concerns are addressed promptly, allowing business operations to continue smoothly. They may also assist with software installation, updates, and user training.

What are the key skills and qualifications needed to thrive as a Cbiz Help Desk Support, and why are they important?

To excel as a Cbiz Help Desk Support, you need strong troubleshooting abilities, a solid understanding of computer systems, and typically an associate degree or relevant IT certifications like CompTIA A+. Familiarity with help desk ticketing systems, remote desktop tools, and basic networking protocols is standard for this role. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage multiple issues simultaneously. These competencies are vital to ensure quick resolution of technical problems, maintain user productivity, and provide reliable IT support.
Infographic showing various Cbiz Help Desk Support job openings in the United States as of May 2026, with employment types broken down into 68% Full Time, 4% Part Time, and 28% Contract. Highlights an 84% In-person, and 16% Remote job distribution, with an average salary of $44,648 per year, or $21.5 per hour.

Help Desk Support Specialist

Rome Health

Rome, NY • On-site

$18 - $21/hr

Full-time

Posted 5 days ago

Rome Health rating

6.2

Company rating: 6.2 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

Job description

Rome Health is seeking a Help Desk Support Specialist. The hours for this role will be 8:00 a.m. - 4:30 p.m. The Help Desk Support Tech Specialist resolves internal user problems and ensures correct operation of personal computers. Installs, troubleshoots, and repairs computer systems, hardware, and computer peripherals. They may perform system setups for new hires. Maintains parts inventory and logs all service/repair activity. Typically reports to a project leader or supervisor. This role works under the close direction of senior personnel in the functional area. This is an on-site role.
EDUCATION,TRAINING,EXPERIENCE,CERTIFICATION AND LICENSURE:
May require 0-1 year of general work experience. Technical acumen required.
A high school diploma or G.E.D. is required. Associates Degree and certifications is preferred.
About Rome Health
Rome Health is a non-profit health care system based in Rome, N.Y., providing services to patients throughout Central New York. From primary and specialty care to long-term care, Rome Health delivers quality, compassionate medical care for every stage of life. We are a comprehensive health care system that connects you to the best clinicians and the latest technologies so they are easily accessible to you and your family. Rome Health is an affiliate of St. Joseph's Health and an affiliated clinical site of New York Medical College. The best care out there. Here.

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