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Cayuse Shared Services Jobs (NOW HIRING)

Cayuse

Engineering Manager

Chicago, IL · On-site

At Cayuse, we are committed to our customers' success by empowering organizations to conduct ... class service and support that accelerates outcomes. But we are more than just an empowering ...

Virginia Tech

Pre-Award Grants Coordinator

Blacksburg, VA · On-site

$43K - $59K/yr

... excellent customer service, with the ability to manage multiple projects and deadlines ... These valuable contributions to university shared governance provide important representation and ...

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Cayuse Shared Services information

What are Cayuse Shared Services?

Cayuse Shared Services refers to a range of centralized administrative and technical support functions offered by Cayuse, a provider of research administration software. These services typically help research organizations streamline and manage processes such as compliance, grant management, and data reporting. By using shared services, institutions can improve efficiency, reduce administrative burdens, and ensure consistent best practices across their research operations. Cayuse Shared Services may include support for software implementation, training, and ongoing technical assistance.

What is the difference between Cayuse Shared Services vs Cayuse Research Administrator?

AspectCayuse Shared ServicesCayuse Research Administrator
CredentialsTypically requires a bachelor’s degree in administration, business, or related fieldRequires a bachelor’s degree, often in research administration, science, or related discipline
Work EnvironmentShared services teams within organizations, supporting multiple departmentsResearch offices or grant management departments, focusing on research project support
Employer & IndustryUniversities, research institutions, and organizations with centralized administrative servicesAcademic institutions, research centers, and grant-funded organizations
Common Search & ComparisonOften compared for administrative support roles in research settingsCompared for research grant management and compliance roles

While Cayuse Shared Services handles centralized administrative functions across departments, Cayuse Research Administrator focuses on managing research grants and compliance. Both roles support research activities but differ in scope and specific responsibilities.

What are the key skills and qualifications needed to thrive in a Cayuse Shared Services role, and why are they important?

To thrive in a Cayuse Shared Services position, you need a solid understanding of research administration, grants management, and compliance, often supported by a relevant degree or experience in higher education or research settings. Familiarity with Cayuse software platforms, electronic research administration (eRA) systems, and federal grant submission processes is typically required. Strong attention to detail, communication, and problem-solving skills help individuals excel in coordinating between researchers, administrators, and funding agencies. These abilities ensure the accurate, efficient, and compliant management of research projects, which is critical for institutional success and funding.

How does a professional in Cayuse Shared Services typically collaborate with research administrators and faculty?

Professionals in Cayuse Shared Services often act as a bridge between research administrators, faculty, and external sponsors by providing support for proposal development, compliance, and post-award management. Collaboration typically involves regular meetings, responding to queries about system processes, and training users on Cayuse platform functionalities. This role requires strong communication skills and the ability to translate complex technical information into practical guidance, ensuring smooth workflow and supporting research objectives efficiently.
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Cayuse Shared Services jobs near you
Infographic showing various Cayuse Shared Services job openings in the United States as of June 2026, with employment types broken down into 5% Locum Tenens, 2% Internship, 19% As Needed, 20% Part Time, 1% Temporary, and 53% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.
Engineering Manager

Engineering Manager

Cayuse

Chicago, IL • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Job description

The exciting world of scientific research is fueled by people with a passion for solving complex problems. At Cayuse, we are committed to our customers' success by empowering organizations to conduct globally connected research that advances their impact on science, discovery and society. We build on that commitment with proven, integrated and easy-to-use technology that delivers exceptional value, and world class service and support that accelerates outcomes.

But we are more than just an empowering platform powered by advanced technologies. We are a collaboration of exceptional, highly skilled people with multi-disciplinary expertise, and are building our team to support our ambitious growth plans. Cayuse's foundational strength comes from our customer and employee focused values and commitment to industry-leading solutions. It's an exciting time to become a key member of our growing team.

The Engineering Manager is a people leader and technical steward responsible for managing a product area — a suite of related products with a shared roadmap, vision, and cross-team dependencies. In this role, you will own the Software Development Life Cycle (SDLC), build high-performing teams through active coaching and mentorship, and partner closely with Product Managers, Product Owners, and Technical Leads to deliver high-quality software that drives value for Cayuse customers globally.

You will help ensure customers are connected to and realizing maximum value from the Cayuse Research Platform, while positioning Cayuse to expand revenue, reduce technical debt, and scale operations.

Team Leadership

  • Build and develop strong engineering and QA teams through hiring, onboarding, and ongoing career development.
  • Establish employee performance goals, provide regular feedback, and conduct formal performance evaluations.
  • Hold regular 1:1s with direct reports; provide real-time coaching and mentorship.
  • Handle HR matters and support resource/staffing planning across teams and functions.
  • Foster a culture of ownership, accountability, continuous improvement, and psychological safety.
  • Develop communication skills across the team.

Software Development & Technical Execution

  • Own the SDLC — enforce and uphold architectural and engineering best practices throughout design and execution.
  • Partner with Product and Technical Leads on planning and ensuring high-quality technical delivery of features each sprint.
  • Provide guidance on architecture and solution designs aligned to the target architecture.
  • Remove both technical and non-technical impediments that slow the team down.
  • Work with the team to uphold the Definition of Done (DoD), including unit testing and test automation coverage.
  • Support incident response and change management processes; may lead incident response when needed.
  • Drive project success criteria — quality attributes, release frequency, security compliance, defects.

Roadmap & Strategic Planning

  • Develop a technical roadmap in collaboration with the Product and Technical Leads to support product vision and improve the technical foundation.
  • Contribute to the long-term technical strategy in collaboration with engineering leadership.
  • Work with Technical Lead and Architecture team to identify and prioritize technical investments each quarter.
  • Partner with Client Delivery and Modernization leads to enable efficient, effective delivery.

Agile Leadership

  • Coach and support the Technical Lead in running effective Agile ceremonies — standups, sprint planning, refinement, reviews, and retrospectives.
  • Coordinate technical dependencies across teams for integration, testing, and deployments.
  • Monitor sprint and PI goal progress; coach the team on continuous improvements and growth opportunities.
  • Ensure capacity planning and work type allocation ratios are tracked and balanced (features, support, tech debt).

Operational Excellence

  • Communicate material estimate changes to senior engineering leadership and delivery leads.
  • Monitor and maintain work status within project management tools.
  • Drive the creation of documentation for tools and processes owned by the Engineering team.
  • Identify risks, dependencies, and process gaps; raise and manage Jira tickets to address them.
  • Support operational standards including runbooks, deployment checklists, incident management, and out-of-office procedures.

Tech Debt & Quality

  • Lead the identification and prioritization of tech debt across products, in collaboration with Tech Leads, Product Managers, and QA.
  • Drive resolution of tech debt with a focus on: Sev1 root causes, critical/high security issues, outdated technology, and high-volume customer support issues.
  • Support and encourage increasing automated QA coverage as a core team metric.

AI & Continuous Learning

  • Champion the use of AI tools (Claude, Copilot, PlayerZero, etc.) in day-to-day engineering workflows.
  • Ensure team members dedicate regular time to training in accessibility, Agile, AI, security, and unit testing.
  • Help establish and track AI usage baselines as part of team metrics.

Qualifications

  • 3+ years of experience of leading and developing teams.
  • 8+ years of experience designing, building and shipping full stack applications; comfortable engaging across the UI, API and data layers.
  • Experience with cloud infrastructure, CI/CD Pipelines, Object Oriented design, automated testing.
  • Experience maintaining production systems, including application performance monitoring, security remediation.
  • B.S. or equivalent in Computer Science or equivalent skills and knowledge.
  • Demonstrated ability to drive technical execution and software delivery in an Agile/iterative environment.
  • Working knowledge of Agile practices: user story decomposition, estimation, sprint planning, Kanban.
  • Employee management skills: coaching, performance assessment, delegation and communication.
  • Ability to make mature, objective technical decisions grounded in principles and data.
  • Strong written and verbal communication skills; ability to communicate across technical and business audiences.

Benefits

  • Competitive Medical Benefits (PPO + HSA available)
  • Vision, Dental, Short-Term Disability fully covered by Cayuse
  • Unlimited PTO + Holidays + Flexible Work Schedule
  • Remote Work Stipend
  • Equal Paid Parental Leave
  • 401k with Employer Matching
  • Quarterly Wellness Reimbursement
  • Remote Work Environment, supporting the Ultimate Employee Experience

Cayuse does not accept agency resumes. Please do not forward resumes to our jobs alias or any Cayuse employees. Cayuse is not responsible for any fees related to unsolicited resumes.

Our culture is one of inclusion and belonging where everyone feels respected, treated justly, supported and nourished. We all share responsibility for creating and sustaining a work environment where differences are celebrated and we are empowered to strive for excellence. We're proud to be an equal opportunity employer and actively seek to recruit, develop, and retain a diverse and talented workforce.