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Catering Operations Manager Jobs in Madison, WI (NOW HIRING)

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Catering Operations Manager information

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$40.8K

$65.7K

$89.7K

How much do catering operations manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for catering operations manager in Madison, WI is $65,704.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,400.00 and $72,500.00 per year, depending on experience, location, and employer.

What is a catering operations manager?

A Catering Operations Manager oversees the planning, execution, and logistics of catering events to ensure smooth operations and customer satisfaction. They coordinate with clients, manage staff, handle budgets, and ensure food safety regulations are met. Their role involves supervising food preparation, managing inventory, and addressing any operational challenges. Strong organizational, leadership, and communication skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a catering operations manager?

A Catering Operations Manager should have strong organizational and leadership abilities, experience in food service or hospitality management, and typically a relevant degree or diploma. Familiarity with event management software, scheduling tools, and food safety certifications such as ServSafe are often required. Excellent interpersonal, problem-solving, and customer service skills are essential for effective team supervision and client satisfaction. These skills help ensure smooth event execution, cost control, and consistently high service quality.

What are some common challenges faced by catering operations managers, and how are they addressed?

Catering Operations Managers often encounter challenges such as last-minute changes to event details, managing diverse teams in high-pressure situations, and ensuring compliance with food safety regulations. To address these, they rely on excellent planning and communication skills, as well as contingency planning for unexpected issues. Building strong vendor relationships and maintaining an adaptable approach can also help navigate logistical hurdles. Regular staff training and clear workflows contribute to a smoother operation, ensuring both client satisfaction and team efficiency.

What job categories do people searching Catering Operations Manager jobs in Madison, WI look for?

The top searched job categories for Catering Operations Manager jobs in Madison, WI are:

What cities near Madison, WI are hiring for Catering Operations Manager jobs?

Cities near Madison, WI with the most Catering Operations Manager job openings:

Catering Operations Manager jobs near you

Manager, Catering

SpartanNash Associates, LLC

Cottage Grove, WI

Full-time

Re-posted 19 days ago

Job description

As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life. A distributor, wholesaler and retailer with a global supply chain network, SpartanNash distributes grocery and household goods, including fresh produce and the Our Family® portfolio of products, to locations in all 50 states.

Our braggingly happy team members — ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists — create braggingly happy customers spanning national accounts, independent and chain grocers, e-commerce retailers, U.S. military commissaries and exchanges, and the Company’s own brick-and-mortar grocery stores, pharmacies and fuel centers.

Ready to contribute to the success of our food solutions company? Apply now!

Location:

703 University Ave - Madison, Wisconsin 53715

Position Summary:

This role is responsible to provide excellent catering services; plan and execute assigned catering business to include meeting with clients, coordinating the menu, food preparation, delivery, and service, and preparing invoices and processing payments. Maintains effective working relationships with the community, vendors and clients to achieve catering revenue goals. 

Here’s what you’ll do: 

  • Meet with current and potential customers to review catering options to include the menu, budget/pricing, dietary needs, etc. Coordinate event bookings and the selection of menu items and negotiate pricing accordingly while ensuring profitability of catering services. 

  • Work with the chef(s) to ensure the food is made according to the menu and special-order requirements such as dietary needs. 

  • Ensure food orders are placed in a timely manner and work with vendors as necessary. 

  • Work with cross-functional departments (i.e., bakery, deli, etc.) to coordinate preparation and the delivery of foods to assigned venues in a timely manner.  

  • Oversee associates responsible for preparing and packaging the food, catering deliveries, and the set-up, preparation and serving of food at assigned venues. 

  • Prepare invoices for clients, process and ensure payments are applied accurately and in a timely manner and provide receipt to clients. 

  • Develop and maintain effective working relationships with the community, vendors, potential clients and current clients to ensure excellent customer service and to ensure catering services meet the expectations of customers and/or vendors, and to achieve catering revenue goals. 

  • Responsible to maintain the eCommerce site for seasonal items, gift baskets, etc. as assigned. 

  • Maintain a clean and well-stocked department; ensure the department complies with Company safety and sanitation procedures and standards. 

  • Responsible for department management including staffing, training, performance management and career development of associates, and developing and monitoring department goals.  

  • Develop and monitor department budget as required. 

  • Additional responsibilities may be assigned as needed. 

Here’s what you’ll need: 

  • High School Diploma (Required) GED or an equivalent combination of education and/or experience. 

  • Two years of catering, retail, restaurant, customer service and/or related experience required. 

  • Must have a valid driver's license and able to drive company vehicles. 

  • Strong written and verbal communication skills; strong customer service skills.  

  • Good organization, prioritization, decision-making and problem-solving skills.  

  • Good bookkeeping skills and negotiation shills.  

  • Strong leadership abilities with capability to work in a hands-on environment.  

  • Knowledge of catering operations and knowledge of retail systems.  

  • Proficient in Microsoft Office (Word, Excel and PowerPoint).  

  • Ability to travel up to 50% for customer meetings and to catering venue sites. 

Physical Requirements:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
May be required to lift and/or move up to 30 pounds frequently, and up to 50 pounds occasionally. The associate is required to stand and walk for extended periods of time and may bend, stoop, twist and turn frequently. While performing the duties of this position, the employee is subject to a typical retail store environment (varied temperatures) and is exposed to outside weather conditions. The noise level in the work environment is usually low to moderate. Travel requirements vary by assignment.

As part of our People First culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package.

SpartanNash is an Equal Opportunity Employer that invests in Associate development, recognizes and celebrates success, fosters two-way communication, and promotes a sense of belonging. We are committed to providing equal employment opportunities to all individuals, including those with disabilities and Veterans. 

We are not able to sponsor work visas for this position.

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