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Catering Operations Manager Jobs in Madison, WI (NOW HIRING)

SSA Group

Catering - Associate

Madison, WI · On-site

Catering Supervisor(s) and Catering Operations Manager Responsibilities * Live out 452 Hospitality by delivering warm, welcoming, and memorable experiences for every guest and client. * Oversee ...

ssagroup

Catering - Associate

Madison, WI · On-site

Catering Supervisor(s) and Catering Operations Manager Event shifts are offered as they become available, and you may choose whether to accept them. Responsibilities * Live out 452 Hospitality by ...

ssagroup

Catering - Associate

Madison, WI · On-site

Catering Supervisor(s) and Catering Operations Manager Event shifts are offered as they become available, and you may choose whether to accept them. Responsibilities * Live out 452 Hospitality by ...

SSA Group

Catering - Associate

Madison, WI · On-site

Catering Supervisor(s) and Catering Operations Manager Event shifts are offered as they become available, and you may choose whether to accept them. Responsibilities * Live out 452 Hospitality by ...

SpartanNash Company

Manager, Catering

Madison, WI · On-site

Our braggingly happy team members - ranging from bakery managers to order selectors; from IT ... Knowledge of catering operations and knowledge of retail systems. * Proficient in Microsoft Office ...

SpartanNash

Manager, Catering

Madison, WI

Our braggingly happy team members - ranging from bakery managers to order selectors; from IT ... Knowledge of catering operations and knowledge of retail systems. * Proficient in Microsoft Office ...

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Catering Operations Manager information

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$40.8K

$65.7K

$89.7K

How much do catering operations manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for catering operations manager in Madison, WI is $65,704.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,400.00 and $72,500.00 per year, depending on experience, location, and employer.

What is a catering operations manager?

A Catering Operations Manager oversees the planning, execution, and logistics of catering events to ensure smooth operations and customer satisfaction. They coordinate with clients, manage staff, handle budgets, and ensure food safety regulations are met. Their role involves supervising food preparation, managing inventory, and addressing any operational challenges. Strong organizational, leadership, and communication skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a catering operations manager?

A Catering Operations Manager should have strong organizational and leadership abilities, experience in food service or hospitality management, and typically a relevant degree or diploma. Familiarity with event management software, scheduling tools, and food safety certifications such as ServSafe are often required. Excellent interpersonal, problem-solving, and customer service skills are essential for effective team supervision and client satisfaction. These skills help ensure smooth event execution, cost control, and consistently high service quality.

What are some common challenges faced by catering operations managers, and how are they addressed?

Catering Operations Managers often encounter challenges such as last-minute changes to event details, managing diverse teams in high-pressure situations, and ensuring compliance with food safety regulations. To address these, they rely on excellent planning and communication skills, as well as contingency planning for unexpected issues. Building strong vendor relationships and maintaining an adaptable approach can also help navigate logistical hurdles. Regular staff training and clear workflows contribute to a smoother operation, ensuring both client satisfaction and team efficiency.

What job categories do people searching Catering Operations Manager jobs in Madison, WI look for?

The top searched job categories for Catering Operations Manager jobs in Madison, WI are:

What cities near Madison, WI are hiring for Catering Operations Manager jobs?

Cities near Madison, WI with the most Catering Operations Manager job openings:

Catering Operations Manager jobs near you

Catering - Associate

SSA Group

Madison, WI • On-site

Full-time

Retirement

Re-posted 17 days ago

SSA Group rating

5.5

Company rating: 5.5 out of 10

Based on 65 frontline employees who took The Breakroom Quiz

509th of 734 rated retailers

Job description

Catering Associate
Who are we:
For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing our partners to remain mission-focused.
We bring together admissions, culinary, and retail with innovation and human connection to shape a seamless guest journey.
Our focus is on people, innovation, and operational intelligence as a means to create special moments with lasting impact. We call it 452 Hospitality, the foundation of how we serve our partners and their communities.
Position Title: Catering Associate
Reports to: Catering Supervisor(s) and Catering Operations Manager
Responsibilities
  • Live out 452 Hospitality by delivering warm, welcoming, and memorable experiences for every guest and client.
  • Oversee quality, product levels and inventory of product.
  • Fulfill guest's needs quickly and efficiently as well as resolve complaints effectively.

  • Meet expectations of proper setup, execution, breakdown, and cleanup of each catered event.
  • Execute back of the house, front of the house and side work duties for overall productivity of banquet events as assigned.
  • Ability to express knowledge of menus, food presentation, and food service techniques with guest service in mind.
  • Perform strenuous manual labor as required (equipment storage, event setup, tear down of tables and chairs).
  • Support placement, movement and storage of rental orders, buffet cards, and catering items.

  • Support Catering Supervisor(s) and Catering Operations Manager with problems during events and provide creative solutions.
  • Maintain a friendly and approachable attitude towards the client, guests, and staff.
  • Communicate clearly and openly with leaders for overall success.
  • Display a sense of urgency at all times.
  • Uphold a professional appearance and mannerism.

  • Maintain a clean, safe, and organized work environment.
  • Perform other tasks as deemed necessary.
  • Maintain a clean, safe and organized work environment.
  • Uphold and demonstrate a complete understanding of company policies and procedures.

Job Requirements
  • Strong interpersonal and communication skills, including the ability to articulate to our client, General Manager and HQ personnel.
  • Excelled problem solving/decision making skills combined with the ability to be organized.

  • Demonstrates the ability to remain flexible in a fast-paced environment.
  • Operate all equipment necessary to perform job duties.
  • Physical ability to stand for extended periods and to move and handle boxes (35lbs) as necessary to operation, which entails lifting, and perform all functions as set forth above; accommodation upon request, please communicate directly with hiring manager.
  • Ability to work varied hours/days, including nights, weekends and holidays, as needed.

IDEA + Belonging
  • Promote an inclusive & supportive approach within the Brand team, with networking continuing at all units
  • Focuses on removing barriers and empowering growth and opportunity for team members at all levels
  • Leads by example through Sustainability/Conservation efforts; displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as necessary
  • Engages with SSA/Unit in driving community effort through engagement activities and focus. On opportunities of giving back

Previous Experience
  • Catering and/or event industry experience a plus.
  • All educational backgrounds are eligible.

This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job description. The General Manager reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technological developments)
SSA Group, LLC. is an equal opportunity employer. We embrace diversity and equal opportunity through our commitment to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
Compensation and Benefits
  • Eligible for overtime pay
  • On-Demand Pay Program: Get access to a portion of earned wages before payday.
  • Meal Plan & Employee Discounts at applicable locations.
  • Participation in a 401(k) program with a 15% company match (must be 21 years or older, eligible after one year of employment with 1,000 hours worked, available to enroll during Open Enrollment Periods).
  • Tuition Discount through Partnership College.
  • Up to 8 hours of Bereavement Leave
  • Holiday pay of1.5x the regular rate is provided for hours worked on Christmas Day and Thanksgiving Day.
  • Paid sick leave is provided in accordance with applicable state and local laws. Accrual rates, caps, and usage rules vary by location.

Locations include: Arizona, California, Chicago, Pittsburgh, Connecticut, Illinois, Massachusetts, Michigan, Minnesota, Missouri, New Mexico, New York, Rhode Island, Washington, D.C.. Colorado: Employees accrue 1 hour of paid sick leave for every 30 hours worked, up to 48 hours per year, under the Healthy Families and Workplaces Act (HFWA). Maryland: Employees accrue at least 1 hour of paid sick and safe leave for every 30 hours worked, up to 40 hours per year, as required under the Maryland Healthy Working Families Act. Washington: Employees accrue 1 hour of paid sick leave for every 40 hours worked, in accordance with the Seattle Paid Sick and Safe Time.
SSA Holdings and its affiliated companies, including SSA Group, A&F Souvenir, Cinchio Solutions, and Behavioral Essentials, are equal opportunity employers. We are committed to diversity and inclusion in our hiring practices and welcome applicants from all backgrounds. A diverse team strengthens our collective impact.
All California Residents: By submitting your job application, you agree you have reviewed the SSA Group California Consumer Privacy Act (CCPA) Candidate and Employee Privacy Notice ("Notice").
San Francisco Residents: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Please see the "Fair Chance Ordinance - Know Your Rights" document for more information. By submitting your job application, you agree you have reviewed the "Fair Chance Ordinance - Know Your Rights" document.
We accept applications for this position on a rolling basis. Apply anytime at thessagroup.com. Applications are reviewed as received, and the position remains open until filled.

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