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Catering Operations Manager Jobs in Amherst, MA (NOW HIRING)

Chick-fil-A

Catering Lead

Chicopee, MA

$16 - $18/hr

Catering Leads will report directly to the Director of Operations and play a key role in ensuring a seamless catering experience. Most deliveries are to be made using the company's catering vehicle.

Chick-fil-A

Catering Lead

Chicopee, MA · On-site

$16 - $18/hr

Catering Leads will report directly to the Director of Operations and play a key role in ensuring a seamless catering experience. Most deliveries are to be made using the company's catering vehicle.

Greathorse

Banquet Captain - The Starting Gate

Hampden, MA · On-site

$24/hr

Every guest will remember our innovative event planning, in-house catering, and consistent delivery ... Strong server able to aid the operations manager in serving guests during event functions to ensure ...

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Catering Operations Manager information

See Amherst, MA salary details

$39.9K

$64.2K

$87.7K

How much do catering operations manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for catering operations manager in Amherst, MA is $64,219.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,200.00 and $70,900.00 per year, depending on experience, location, and employer.

What is a catering operations manager?

A Catering Operations Manager oversees the planning, execution, and logistics of catering events to ensure smooth operations and customer satisfaction. They coordinate with clients, manage staff, handle budgets, and ensure food safety regulations are met. Their role involves supervising food preparation, managing inventory, and addressing any operational challenges. Strong organizational, leadership, and communication skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a catering operations manager?

A Catering Operations Manager should have strong organizational and leadership abilities, experience in food service or hospitality management, and typically a relevant degree or diploma. Familiarity with event management software, scheduling tools, and food safety certifications such as ServSafe are often required. Excellent interpersonal, problem-solving, and customer service skills are essential for effective team supervision and client satisfaction. These skills help ensure smooth event execution, cost control, and consistently high service quality.

What are some common challenges faced by catering operations managers, and how are they addressed?

Catering Operations Managers often encounter challenges such as last-minute changes to event details, managing diverse teams in high-pressure situations, and ensuring compliance with food safety regulations. To address these, they rely on excellent planning and communication skills, as well as contingency planning for unexpected issues. Building strong vendor relationships and maintaining an adaptable approach can also help navigate logistical hurdles. Regular staff training and clear workflows contribute to a smoother operation, ensuring both client satisfaction and team efficiency.

What are popular job titles related to Catering Operations Manager jobs in Amherst, MA?

For Catering Operations Manager jobs in Amherst, MA, the most frequently searched job titles are:

What job categories do people searching Catering Operations Manager jobs in Amherst, MA look for?

The top searched job categories for Catering Operations Manager jobs in Amherst, MA are:

What cities near Amherst, MA are hiring for Catering Operations Manager jobs?

Cities near Amherst, MA with the most Catering Operations Manager job openings:

Catering Operations Manager jobs near you
Infographic showing various Catering Operations Manager job openings in Amherst, MA as of August 2026, with employment types broken down into 79% Full Time, 18% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $64,219 per year, or $30.9 per hour.

Catering Lead

Chick-fil-A

Chicopee, MA

$16 - $18/hr

Full-time

Re-posted 18 days ago

Chick-fil-A rating

6.3

Company rating: 6.3 out of 10

Based on 7,683 frontline employees who took The Breakroom Quiz

15th of 107 rated fast food restaurants

Job description

At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.

Job description

Are you passionate about taking good care of others? Going the extra mile to serve all their needs? Working with a team dedicated to serving great food and cultivating great experiences? At Chick-fil-A Chicopee, as a Catering Lead, you will have the opportunity to make a lasting impression on the guests, working to win their Heart, at every moment by creating moments of Joy and capitalizing on occasions to care. Catering Leads will report directly to the Director of Operations and play a key role in ensuring a seamless catering experience. Most deliveries are to be made using the company's catering vehicle. Responsibilities include overseeing the process from the moment a catering order is placed to organizing and preparing all necessary supplies and items, including beverages, food items, paper goods, sauces, dressings, etc. All while ensuring immaculate food safety standards are met and upheld until the Catering Order is presented and/or delivered to the guest. We want to ensure that our Catering Guests receive the same care and hospitality of our signature Chick-fil-A service and food as if they were being served right in our dining room.

Position Type

Full-time, Flexible schedule

Hours

The ideal candidate will have flexible availability to accommodate the varying needs of the catering orders, as well as supporting other areas of the restaurant to meet the needs of the business.

Certifications

ServSafe Certification, or be willing to test and pass the ServSafe Exam

Safe, Clean Driving Record with a valid Driver's License

Our Benefits Include

A fun work environment where you can positively influence others

Flexible scheduling (and closed on Sundays)

Learning first-hand from an experienced Operator and Restaurant Leaders

Intentional growth and development to help you reach your professional goals

Scholarship opportunities

Competitive pay

Team Member Responsibilities

Smile

Create and Maintain Eye Contact

Speak Enthusiastically

Making Emotional Connections with Guests

Honor and encourage others to follow the vision and values of the Restaurant

Multitask quickly, yet thoroughly

Be team-oriented, adaptable, dependable, with a strong work ethic

Work on their feet for several hours at a time

Communicate effectively with guests and Team Members

Always Adhere to Chick-fil-A rules and dress code

Other duties as assigned

Qualifications and Requirements

Consistency and reliability

Cheerful attitude

Loves serving and helping others

Customer service oriented

Strong interpersonal skills

Detail-oriented

Ability to multitask

Works well independently and in a team environment

Be willing and able to work a flexible schedule

Ability to lift and carry boxes regularly

Ability to stand for long periods

Working at a Chick-fil-A Chicopee/ West Springfield is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Our Chick-fil-A restaurants are locally owned and operated by independent, franchised Operator Robert Hewes, who invests in the future of their Team Members and gives back to their communities.
Growing Servant Leaders 24/6 LLC proudly operates both Chick-fil-A Chicopee & Chick-fil-A West Springfield

Education:{"credentialcategory":"high school","@type":"EducationalOccupationalCredential"}Employment Type: FULL_TIME

What Chick-fil-A employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Chick-fil-A logo

About Chick-fil-A

Sourced by ZipRecruiter

Chick-fil-A, based in Atlanta, GA, US, is a well-known company in the quick-service restaurant industry. The company's official website is chick-fil-a.com. Chick-fil-A specializes in freshly prepared chicken sandwiches and other delicious chicken meals. It was founded by Truett Cathy in 1946, initially as a diner named 'The Dwarf Grill'. In 1967, the first Chick-fil-A restaurant was established. Today, Chick-fil-A operates more than 2,400 restaurants across the U.S. The core values of the company include integrity, excellence, continuous improvement, and caring. The mission of Chick-fil-A is to "Be America's best quick-service restaurant." The company prides itself on providing high-quality food and service, fostering a positive dining experience, and giving back to the communities they serve. Notable achievements include pioneering in-mall fast food and introducing the original boneless chicken sandwich.

Industry

Restaurants, food services and drinking places and traveler accommodation

Company size

5,001 - 10,000 Employees

Headquarters location

Atlanta, GA, US

Social media

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