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Catering Convention Services Manager information

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$11K

$58.7K

$75K

How much do catering convention services manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for catering convention services manager in the United States is $58,700.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,500.00 and $63,500.00 per year, depending on experience, location, and employer.

What is a catering convention services manager?

Catering Convention Services Managers are hospitality professionals responsible for coordinating and overseeing all aspects of catering and event services for conventions, meetings, and special events. They work closely with clients to understand their needs, manage event logistics, and ensure seamless execution from start to finish. Their duties often include planning menus, arranging room setups, collaborating with chefs and staff, and resolving any issues that arise during events. These managers play a vital role in delivering a high-quality guest experience and ensuring client satisfaction.

How does a catering convention services manager typically collaborate with clients and internal teams to ensure successful event execution?

A Catering Convention Services Manager acts as a vital liaison between clients and the internal event planning, culinary, and operations teams. They work closely with clients to understand their vision, requirements, and budget, translating these details into actionable plans for the hotel or venue staff. Regular meetings and walkthroughs are common to ensure all logistics—from menu selections to room setups—are aligned. Effective communication, organizational skills, and attention to detail are crucial, as the manager coordinates with multiple departments to troubleshoot challenges and deliver seamless events that meet client expectations.

What are the key skills and qualifications needed to thrive as a catering convention services manager, and why are they important?

To thrive as a Catering Convention Services Manager, you need expertise in event planning, food and beverage operations, and hospitality management, typically backed by a relevant degree or equivalent experience. Familiarity with event management software, banquet event order systems, and catering platforms is essential for coordinating logistics. Exceptional communication, problem-solving, and organizational skills help you manage client expectations and oversee teams effectively. These skills ensure seamless execution of events, high client satisfaction, and the overall success of large-scale functions.

What is the difference between Catering Convention Services Manager vs Catering Event Coordinator?

AspectCatering Convention Services ManagerCatering Event Coordinator
Primary FocusOversees large-scale catering services for conventions and events, managing staff and logisticsPlans and executes individual events, coordinating details with clients and vendors
Work EnvironmentHotels, convention centers, large event venuesEvent venues, hotels, client sites
CredentialsExperience in catering, hospitality, or event management; certifications like CMP or CSEP beneficialExperience in event planning; certifications like CSEP or CMP advantageous

The Catering Convention Services Manager typically handles large-scale, complex catering operations for conventions, focusing on logistics and staff management. In contrast, the Catering Event Coordinator manages individual events, ensuring client needs are met. Both roles require strong organizational skills and industry experience, but their scope and scale differ significantly.

What cities are hiring for Catering Convention Services Manager jobs?

Cities with the most Catering Convention Services Manager job openings:

Who are the top companies hiring for Catering Convention Services Manager jobs?

The top employers for Catering Convention Services Manager jobs are:

What states have the most Catering Convention Services Manager jobs?

States with the most job openings for Catering Convention Services Manager jobs include:

Catering Convention Services Manager jobs near you

Director of Catering and Convention Services

The Grand America Hotel

Salt Lake City, UT • On-site

Full-time

Re-posted 4 days ago

Key responsibilities

  • Own and manage catering, banquet, and event revenue targets, including budgeting, forecasting, and pace management.

  • Oversee the development of banquet event orders, floor plans, and production timelines to ensure seamless event execution.

  • Lead, mentor, and manage the catering and convention services team, fostering a culture of hospitality and collaboration.

Job description

Position Summary:
The Director of Catering and Convention Services leads the catering sales and event execution function for both the Grand America Hotel and the Little America Hotel in Salt Lake City. This role is accountable for driving catering and banquet revenue, delivering flawless convention and event experiences, and unifying standards, pricing discipline, and service delivery across two distinct properties. The Director partners closely with Group Sales, Revenue Management, Food & Beverage, AV, and hotel operations leadership to maximize the profitability and reputation of both hotels' meeting and event businesses.
Key Responsibilities:
Revenue & Commercial Leadership
• Own catering, banquet, and event revenue targets for both properties, including budgeting, forecasting, and pace management.
• Establish and enforce pricing strategy, minimums, and menu/package structures in coordination with Revenue Management and F&B, protecting margin while remaining competitive in the Salt Lake City market.
• Analyze booking pace, conversion, displacement, and profitability by segment (social, corporate, association, government, weddings) and adjust strategy accordingly.
• Identify cross-property opportunities, directing overflow and matching group profiles to the right hotel to optimize total campus revenue.
Convention Services & Event Execution
• Ensure seamless handoff from sales to service and consistent, luxury-caliber execution of all events across both hotels.
• Oversee the development of banquet event orders (BEOs), resumes, floor plans, and production timelines, holding teams accountable to detail and deadlines.
• Serve as senior point of contact for high-profile clients, complex conventions, and VIP events.
• Partner with Banquets, Culinary, A/V, and Operations to guarantee staffing, setup, and service quality meet brand standards.
Team Leadership & Development
• Lead, mentor, and hold accountable the combined catering and convention services team, including the Assistant Director and catering sales and convention services managers.
• Set individual and team goals, conduct performance reviews, and build a pipeline of talent across both hotels.
• Foster a culture of hospitality, ownership, and cross-property collaboration.
Cross-Functional Partnership
• Represent catering and convention services in operations, revenue, and property leadership meetings.
• Collaborate with Group Sales Director to ensure catering potential is fully captured with conference business.
• Work with Finance on billing accuracy, deposit schedules, and receivables.
Qualifications:
• 7+ years of progressive catering, convention services, or event management experience in a full-service or luxury hotel environment, including 3+ years in a leadership role.
• Demonstrated success managing and exceeding catering/banquet revenues.
• Multi-property or large convention hotel experience strongly preferred.
• Strong command of catering sales systems and event management platforms (e.g., Opera S&C or comparable).
• Proven ability to lead teams, manage budgets, and analyze commercial performance (pace, conversion, profitability).
• Excellent client-facing presence with the polish required for a luxury and high-end convention clientele.
• Bachelor's degree in Hospitality, Business, or related field preferred, or equivalent experience.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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