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Catastrophic Case Manager Jobs in San Ramon, CA (NOW HIRING)

Aionios LLC

General Liability Associate

San Francisco, CA · Hybrid

$125K - $185K/yr

... injury, catastrophic injury, and business litigation matters for national and regional clients ... Managing all phases of discovery, including drafting and responding to written discovery and ...

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Catastrophic Case Manager information

See San Ramon, CA salary details

$16

$27

$47

How much do catastrophic case manager jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for catastrophic case manager in San Ramon, CA is $27.67, according to ZipRecruiter salary data. Most workers in this role earn between $21.49 and $30.10 per hour, depending on experience, location, and employer.

What is a catastrophic case manager?

Catastrophic Case Managers are healthcare professionals who coordinate and manage care for patients with severe, life-altering injuries or illnesses, such as traumatic brain injuries, spinal cord injuries, or complex medical conditions. Their primary role is to help patients and their families navigate the healthcare system, ensuring access to necessary treatments, rehabilitation, and support services. They work closely with medical providers, insurance companies, and community resources to develop and implement comprehensive care plans that promote recovery, improve quality of life, and control costs.

How does a catastrophic case manager typically collaborate with healthcare providers and families to ensure optimal patient outcomes?

Catastrophic Case Managers play a vital role in coordinating care for individuals with severe injuries or illnesses. They work closely with physicians, nurses, therapists, and social workers to create and monitor comprehensive care plans tailored to each patient's needs. Regular communication with both healthcare providers and the patient's family is essential to address medical, emotional, and logistical challenges. By serving as a central point of contact, Catastrophic Case Managers help ensure that all parties are aligned and that resources are used effectively to support recovery and quality of life.

What are the key skills and qualifications needed to thrive as a catastrophic case manager, and why are they important?

To thrive as a Catastrophic Case Manager, you need a strong background in nursing or social work, extensive knowledge of complex medical conditions, and relevant licensure (such as RN or LCSW). Familiarity with case management software, medical billing systems, and industry certifications like CCM (Certified Case Manager) are often required. Exceptional communication, problem-solving, and empathy are vital soft skills for coordinating care and supporting patients and families through challenging situations. These skills ensure comprehensive and effective case management, leading to improved patient outcomes and cost-effective care.

What is the difference between Catastrophic Case Manager vs Medical Case Manager?

AspectCatastrophic Case ManagerMedical Case Manager
CredentialsTypically requires licensure (e.g., RN, LCSW), certifications (e.g., CCM, CRC)Often requires RN, LPN, or social work licensure; certifications like CCM are common
Work EnvironmentHospitals, insurance companies, catastrophic injury settingsHospitals, clinics, insurance companies, community health
Employer & IndustryInsurance firms, healthcare providers, government agenciesHealthcare organizations, insurance companies, community services

While both roles involve coordinating patient care, Catastrophic Case Managers focus on severe injury cases requiring intensive management, whereas Medical Case Managers handle a broader range of medical cases. The key differences lie in case complexity and the specific settings they work in.

What are popular job titles related to Catastrophic Case Manager jobs in San Ramon, CA?

For Catastrophic Case Manager jobs in San Ramon, CA, the most frequently searched job titles are:

What job categories do people searching Catastrophic Case Manager jobs in San Ramon, CA look for?

The top searched job categories for Catastrophic Case Manager jobs in San Ramon, CA are:

What cities near San Ramon, CA are hiring for Catastrophic Case Manager jobs?

Cities near San Ramon, CA with the most Catastrophic Case Manager job openings:

Catastrophic Case Manager jobs near you
Infographic showing various Catastrophic Case Manager job openings in San Ramon, CA as of June 2026, with employment types broken down into 1% As Needed, 13% Full Time, and 86% Part Time. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $57,545 per year, or $27.7 per hour.

Workers Compensation Senior Technical Specialist

The Travelers Indemnity Company

Walnut Creek, CA • On-site

$85K - $141K/yr

Full-time

Medical, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Key responsibilities

  • Evaluate and manage high exposure Workers Compensation claims, including complex and catastrophic cases.

  • Collaborate with specialty resources to manage medical treatment, benefits, and reserve setting for complex claims.

  • Pursue offset opportunities, communicate with stakeholders, and act as a technical resource for claim resolution.

Job description

Who Are We?
Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Job Category
Claim
Compensation Overview
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
Salary Range
$85,600.00 - $141,200.00
Target Openings
2
What Is the Opportunity?
Under limited supervision, effectively evaluate and manage high exposure Workers Compensation claims including catastrophic loss, specified serious injury and other complex claims. Attempt to resolve through innovative and expert claim management.
This work may include: Remains out of work and unlikely to return to position. Employer is unable to accommodate the restrictions. Injured Worker(IW) has returned to work, reached Maximum Medical Improvement (MMI), and has PPD. File litigated to dispute the permanency rating and/or causality. IW has been released to work with permanent restrictions and job is no longer available. IW is receiving Vocational Rehabilitation. Claims that have been reopened for additional medical treatment on more complex files. Injuries may involve one or multiple back, shoulder or knee surgeries, knee replacements, claims involving complex offsets, permanent restrictions and/or fatalities. Claims on which a settlement should be considered.What Will You Do?
  • CLAIM HANDLING:
  • Work in collaboration with specialty resources (e.g. medical, legal) to manage medical treatment and lost time benefits in cases involving extremely complex issues or potentially high financial exposure.
  • Establish and update reserves to reflect claim exposure and document rationale. Identify and set actuarial reserves.
  • Develop strategies to manage losses involving complex issues of statutory benefit entitlement, medical diagnoses, Medicare Set Aside or injury severity to achieve resolution through the best possible outcome.
  • Co-manage appropriate claims with the Major Case Unit, who will assist with disability and treatment projections; reserving; and investigative suggestions on complex or catastrophic losses.
  • May use structured settlement/annuity as appropriate for the jurisdiction.
  • Facilitate timely claim resolution by leveraging any mitigation opportunities.
  • INFLUENCE AND COMMUNICATION:
  • Pursue all offset opportunities, including apportionment, contribution and subrogation.
  • Customer Engagement.
  • Participate in Telephonic and/or onsite File Reviews.
  • Respond to inquiries - verbal and written.
  • Keeping injured worker apprised of claim status.
  • Engage specialty resources as needed.
  • OTHER ACCOUNTABILITIES:
  • Act as technical resource to others.
  • Maintain Continuing Education requirements as required.
  • In order to perform the essential functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. Generally, license(s) must be obtained within three months of starting the job and obtain ongoing continuing education credits as mandated.
  • Perform other duties as assigned.
What Will Our Ideal Candidate Have?
  • College degree.
  • 5+ years Workers Compensation experience.
  • Analytical Thinking: Identifies current or future problems or opportunities; analyzes, synthesizes and compares information to understand issues; identifies cause/effect relationships; and explores alternative solutions that support sound decision-making.
  • Communication: Expresses, summarizes and records thoughts clearly and concisely orally and in writing by applying proper content, format, sentence structure, grammar, language and terminology.
  • Ability to effectively present file resolution to internal and/or external stakeholders.
  • Negotiation: Master evaluation, negotiation and case resolution skills.
  • Ability to understand alternatives, influence stakeholders and reach a fair agreement through discussion and compromise.
  • Thorough Insurance Contract Knowledge: Interprets policies and contracts, applies loss facts to policy conditions, and determines whether or not a loss comes within the scope of the insurance contract.
  • Principles of Investigation: Advanced investigative skills including the ability to take statements.
  • Follows a logical sequence of inquiry with a goal of arriving at an accurate reconstruction of events related to the loss.
  • Value Determination: Advanced ability to determine liability and assigns a dollar value based on damages claimed and estimates, sets and readjusts reserves.
  • Settlement Techniques: Advanced ability to assess how a claim will be settled, when and when not to make an offer and what should be included in the settlement offer package.
  • Legal Knowledge: Thorough knowledge, understanding and application of state, federal and regulatory laws and statutes, rules of evidence, chain of custody, trial preparation and discovery, court proceedings, and other rules and regulations applicable to the insurance industry.
  • Medical knowledge: Thorough knowledge of the nature and extent of injuries, periods of disability, and treatment needed.
  • WC Technical:
  • Advanced ability to demonstrate understanding of WC Products and ability to apply available resources and technology to resolve claims.
  • Demonstrate a clear understanding and ability to work within jurisdictional parameters within their assigned state.
  • Customer Service:
  • Advanced ability to build and maintain productive relationships with our insureds and deliver results with optimal outcomes.
  • Teamwork:
  • Advanced ability to work together in situations when actions are interdependent and a team is mutually responsible to produce a result.
  • Planning & Organizing:
  • Advanced ability to establishes a plan/course of action and contingencies for self or others to meet current or future goals.

What is a Must Have?
  • High school diploma or equivalent.
  • 5 years Workers Compensation experience.

What Is in It for You?
  • Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
  • Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
  • Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
  • Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
  • Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Employment Practices
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.

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