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Cat Rental information

What are some common challenges faced by Cat Rental equipment coordinators and how can they be addressed?

Cat Rental equipment coordinators often face challenges such as managing equipment availability during peak demand, coordinating timely deliveries and pickups, and ensuring all equipment is properly maintained between rentals. To address these, coordinators typically use rental management software to track inventory and reservations, maintain clear communication with service technicians and clients, and implement preventive maintenance schedules. Strong organizational and problem-solving skills are crucial for anticipating issues and maintaining smooth operations in a fast-paced rental environment.

What is the difference between Cat Rental vs Heavy Equipment Operator?

AspectCat RentalHeavy Equipment Operator
CredentialsRental agreements, basic safety trainingCommercial driver's license, equipment-specific certifications
Work EnvironmentConstruction sites, industrial settingsOperating machinery on construction sites, mining, or infrastructure projects
Employer & Industry UsageConstruction companies, equipment rental firmsConstruction firms, mining companies, infrastructure projects
Search & Comparison IntentRenting equipment, rental optionsOperating heavy machinery, job roles

While Cat Rental involves providing construction equipment for temporary use, Heavy Equipment Operators are skilled workers who operate that machinery on-site. Both are essential in construction projects, but one focuses on rental services, and the other on operating the equipment.

What are the key skills and qualifications needed to thrive as a Rental Equipment Coordinator at a Cat Rental Store, and why are they important?

To thrive as a Rental Equipment Coordinator at a Cat Rental Store, you need knowledge of heavy equipment, customer service experience, and often a high school diploma or equivalent. Familiarity with rental management software, inventory systems, and basic office applications is typically required. Strong organizational skills, attention to detail, and effective communication help you excel in coordinating rentals and addressing customer needs. These skills ensure equipment is managed efficiently, customers are satisfied, and operations run smoothly.

What are Cat Rental services?

Cat Rental refers to the rental services offered by Caterpillar (commonly known as 'Cat'), a leading manufacturer of construction and heavy equipment. Through Cat Rental, customers can rent a wide range of equipment such as excavators, loaders, aerial lifts, and generators for short-term or long-term projects. This service allows businesses and contractors to access high-quality, well-maintained equipment without the significant upfront costs of purchasing. Cat Rental stores also provide technical support, maintenance, and flexible rental terms to meet various project needs.
What are popular job titles related to Cat Rental jobs in Indiana? For Cat Rental jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Cat Rental jobs in Indiana look for? The top searched job categories for Cat Rental jobs in Indiana are:
What cities in Indiana are hiring for Cat Rental jobs? Cities in Indiana with the most Cat Rental job openings:
Cat Rental jobs near you
Sales - Underground Rental Counter Rep

Sales - Underground Rental Counter Rep

MacAllister Rentals

Indianapolis, IN • On-site

$16.75 - $20.75/hr

Full-time

Posted 17 days ago

Key responsibilities

  • Coordinate and process rentals and sales of underground equipment from start to finish while maintaining proper paperwork and accurate organization.

  • Handle accounts and provide prompt, courteous service to customers, solving their problems both over the phone and face to face in the store.

  • Assist in managing the fleet, shop operations, trucking, administrative areas, and branch level safety program to ensure all policies and procedures are enforced.

Job description

Description
Position Objective
Position duties include but are not limited to: coordinate the rentals and inside sales of Underground Equipment in order to reach profit goals assigned by management.
Essential Position Duties
  • Assists the branch manager in leading the staff to make decisions to improve workplace, company, marketplace and customer satisfaction
  • Models the appropriate pace for peers in the sales force and works with the branch manager in setting yearly goals to achieve.
  • Handles accounts, provides prompt, courteous service to customers, and works to solve customers' problems both over the phone and face to face in the store.
  • Assist in managing the fleet, shop operations, trucking and administrative areas
  • Assist in purchasing of small rental fleet, parts, and repair items
  • Coordinate and process rentals and sales from start to finish while maintaining proper paperwork and accurate organization throughout.
  • Assist Outside Sales people and managers in tracking existing fleet, reviewing outgoing rentals, and locating specific units needed for upcoming rental deals
  • Works with branch manager to keep branch profitable
  • Promote the Underground Equipment business using all available marketing and /or job tracking tools
  • Promote rentals and sales through phone marketing
  • Strive to make sound, profitable decisions within realm of control and within management's guidelines and polices
  • Manages COD accounts along with CAT Access customers
  • Runs reports daily/weekly (open tub, slow rent, yard inventory)
  • Keeps daily call log of incoming phone calls and reports these weekly to branch manager
  • Creates rental and sales quotes using the approved documentation
  • Other related duties and projects assigned by management
  • Assist in management of branch level safety program in all areas to ensure all policies and procedures are enforced with responsibility for all results. This includes:
  • Adhering to all safety rules for policies and enforcement of theses
  • Keep shop and equipment staging area clean and free of clutter
  • Maintain all hazardous material law II series procedures
  • Ensure that overhead cranes, floor jacks, compressor, welding carts, fire extinguishers, etc. are inspected and documented
  • Enforce all personal protective equipment rules and regulations
  • Ensure all safety rules and policies are enforced
  • Have a weekly tool box safety meeting and document it with a copy given to manager daily.
  • Ensure that all ANSI and DOT inspections are completed with 0 days late

Position Requirements
  • Knowledge, skills and abilities typically acquired through a high school education with technical training. College experience preferred
  • Minimum of 3 years of sales experience.
  • High school equivalency math skills required
  • Mechanical troubleshooting experience is very helpful
  • Familiarity with surrounding areas would be helpful as well as the ability to read and understand maps of the city and surrounding areas
  • Excellent interpersonal and customer service skills
  • Excellent communication skills, including verbal, written, non-verbal, listening and presentation skills
  • Excellent analytical skills such as problem solving and the ability to interpret policies, procedures and guidelines
  • A complete knowledge of the market and the product with the ability to discuss the technical aspects of the equipment
  • Strong leadership skills such as creative thinking, decision making and goal setting
  • Moderate computer skills, including experience using Microsoft Office software such as Word and Excel.
  • Must be able to lift 70+ pounds on an as needed basis in order to assist customers with products
  • Must be able to operate all equipment safely

Difficulty of Work and Responsibility
Incumbent performs duties broad in scope and must interpret and apply policies, procedures, guidelines and laws that are generally easy to follow, including CAT guidelines and company policies and procedures. Incumbent performs duties such as pricing strategies and product specifications that are more difficult to obtain, as well as to interpret and apply. Incumbent writes job orders for equipment that will be rented out to customers, which are generally easy to complete. Incumbent completes full contractual agreements for equipment rented out which is a fairly complex and detail oriented task and does require proper training. An error in judgment or procedure such as not completing a contractual agreement or a job order could impact revenues, expenses, operating profits, legal compliance, customer relations and company reputation.
Cultural Competencies: Skilled Level
Technical Competencies
  • Strong knowledge of the products and their application and the product market
  • Mechanical aptitude
  • Solid understanding of rental business practices and processes and utilizes them in daily work with minimal errors
  • Excellent ability to understand customer needs and relentless in the pursuit of fulfilling the customers needs
  • Ability to operate a computer and necessary programs such as Microsoft Office products and database systems
  • Ability to lead a successful team

The duties and responsibilities described here are not a comprehensive list, and the scope of the job may change as necessitated by business demands.
All MacAllister Machinery companies are an Equal Employment Opportunity Employer, including Disabled and Veteran applicants.

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