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Castlight Jobs (NOW HIRING)

Mosaic Health

Customer Success Consultant

Washington, DC · On-site +1

$81K - $122K/yr

Castlight serves as the front door to healthcare, helping members understand, navigate, and engage with their benefits through a personalized, data-driven platform. By guiding individuals to the ...

Verawholehealth

Customer Success Consultant

Washington, DC · On-site +1

$81K - $122K/yr

Castlight serves as the front door to healthcare, helping members understand, navigate, and engage with their benefits through a personalized, data-driven platform. By guiding individuals to the ...

Millennium Physician Group

Strategic Partnerships Lead

$108K - $162K/yr

Summary Castlight Health is looking for an enthusiastic, detail-oriented self-starter to join our Growth & Partnerships team and own critical partner relationships. This individual will act as the ...

Mosaic Health

Strategic Partnerships Lead

$108K - $162K/yr

Summary Castlight Health is looking for an enthusiastic, detail-oriented self-starter to join our Growth & Partnerships team and own critical partner relationships. This individual will act as the ...

Steel Dynamics, Inc.

Shift Electrician

Columbus, MS · On-site

$24.50 - $33.50/hr

Castlight Health Navigation Platform * Well-Being Program * Life/AD and D Coverage * Disability Coverage * Profit Sharing and Retirement Savings * Stock Benefits * Educational Assistance * Dependent ...

Steel Dynamics, Inc.

Structural Engineer

Rogers, AR · On-site

Castlight Health Navigation Platform * Well-Being Program * Life/AD and D Coverage * Disability Coverage * Profit Sharing and Retirement Savings * Stock Benefits * Educational Assistance * Dependent ...

Steel Dynamics, Inc.

Structural Engineer

Rogers, AR · On-site

Castlight Health Navigation Platform * Well-Being Program * Life/AD and D Coverage * Disability Coverage * Profit Sharing and Retirement Savings * Stock Benefits * Educational Assistance * Dependent ...

Steel Dynamics, Inc.

Detailer / Drafter

Fort Wayne, IN · On-site

Castlight Health Navigation Platform * Well-Being Program * Life/AD and D Coverage * Disability Coverage * Profit Sharing and Retirement Savings * Stock Benefits * Educational Assistance * Dependent ...

Steel Dynamics, Inc.

Detailer / Drafter

Fort Wayne, IN · On-site

Castlight Health Navigation Platform * Well-Being Program * Life/AD and D Coverage * Disability Coverage * Profit Sharing and Retirement Savings * Stock Benefits * Educational Assistance * Dependent ...

Steel Dynamics, Inc.

Structural Engineer

Rogers, AR · On-site

$75 - $105/hr

Castlight Health Navigation Platform * Well-Being Program * Life/AD and D Coverage * Disability Coverage * Profit Sharing and Retirement Savings * Stock Benefits * Educational Assistance * Dependent ...

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Castlight information

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$14

$25

$54

How much do castlight jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for castlight in the United States is $25.56, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is a Castlight?

Castlight typically refers to Castlight Health, a company that provides a digital health platform for employers and their employees. Castlight Health helps users navigate healthcare benefits, find providers, compare costs, and manage their wellness. Employees can use Castlight's tools to make more informed healthcare decisions, access telemedicine, and track their health goals. The company works with employers to improve employee health outcomes and reduce healthcare costs.

What are some common challenges faced by a Castlight Health customer support representative, and how can they be addressed?

Castlight Health Customer Support Representatives often navigate complex health benefits questions from users, which can be challenging due to the individualized nature of healthcare plans. To address these challenges, representatives receive ongoing training on healthcare policies and Castlight's platform features, and they work closely with cross-functional teams to resolve issues efficiently. A collaborative environment and access to internal knowledge bases help ensure representatives can provide accurate and empathetic support, turning challenges into opportunities to deliver exceptional service.

What are the key skills and qualifications needed to thrive as a Castlight Health solutions consultant, and why are they important?

To thrive as a Castlight Health Solutions Consultant, you need a solid understanding of healthcare benefits, data analysis, and client relationship management, typically supported by a bachelor’s degree in a related field. Familiarity with healthcare platforms like Castlight Health, CRM systems (such as Salesforce), and data analytics tools is frequently required. Strong communication, problem-solving, and project management skills help you deliver value and build trust with clients. These competencies are essential for designing effective solutions, ensuring client satisfaction, and driving successful health benefit outcomes.

What job categories do people searching Castlight jobs look for?

The top searched job categories for Castlight jobs are:

Castlight jobs near you
Infographic showing various Castlight job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 54% Physical, and 46% Remote job distribution, with an average salary of $53,161 per year, or $25.6 per hour.

Customer Success Consultant

Mosaic Health

Washington, DC • On-site, Remote

$81K - $122K/yr

Full-time

Posted 11 days ago

Job description

Job Description Summary

Who we are
Castlight and Vera Whole Health have come together, combining the power of digital health navigation with advanced primary care to deliver a more connected, effective healthcare experience.
Castlight serves as the front door to healthcare, helping members understand, navigate, and engage with their benefits through a personalized, data-driven platform. By guiding individuals to the right care at the right time, Castlight improves outcomes while helping employers better manage healthcare costs.
Vera Whole Health complements this with high-quality, relationship-based primary care, delivering a more proactive and holistic approach to health. Through its advanced primary care model, Vera focuses on prevention, chronic condition management, and whole-person care-meeting members where they are and supporting them over time.
Together, we provide a high-tech, high-touch model that connects digital navigation with in-person care, enabling better health outcomes, improved employee experience, and more sustainable healthcare costs for the organizations we serve.

How will you make an impact & Requirements

We are seeking a Customer Success Consultant to serve as a strategic partner to our clients, helping them maximize the value of Castlight's solutions. This role is ideal for someone who brings a strong background in practice management and labor unions, and is passionate about improving healthcare outcomes and employee experience.

As a Customer Success Consultant, you will own a portfolio of clients and be responsible for driving engagement, outcomes, and long-term partnership success. You will act as a trusted advisor, aligning our solutions to client priorities and delivering measurable impact.

What You'll DoClient Strategy & Partnership
  • Serve as the primary point of contact for a portfolio of clients, building strong, trusted relationships
  • Lead Annual Business Reviews (ABRs) and strategic discussions with senior stakeholders (HR, Benefits, Finance)
  • Understand client goals, including cost management, employee experience, and benefits strategy, and align solutions accordingly
Drive Outcomes & Value
  • Translate data into insights and actionable recommendations
  • Drive adoption of key programs (e.g., behavioral health, chronic condition management, care navigation)
  • Partner with clients to improve engagement, care utilization, and total cost of care (TCOC)
Program Optimization & Execution
  • Guide clients through program design, configuration, and optimization
  • Provide expertise on benefits administration, practice management workflows, and union-related considerations
  • Identify and address gaps in performance, bringing forward proactive solutions
Cross-Functional Collaboration
  • Partner with internal teams (Product, Implementation, Sales) to advocate for client needs
  • Support renewals and expansion opportunities by clearly articulating value and impact
  • Contribute to best practices and scalable strategies across the Customer Success organization
What We're Looking ForRequired Experience
  • 5+ years in Customer Success, Account Management, or Consulting
  • Experience working in or with:
    • Practice management (health systems, clinics, or provider operations)
    • Labor unions or unionized populations
  • Strong understanding of:
    • Healthcare benefits and/or digital health solutions
    • Employer-sponsored healthcare models
Preferred Qualifications
  • Experience supporting large, complex clients (enterprise or multi-stakeholder environments)
  • Background working with benefits leaders, HR teams, or health plans
  • Familiarity with collective bargaining environments and union dynamics
  • Based in or near the Seattle area

Compensation Range:

$81,492.00

to

$122,238.00

The anticipated base salary range represents the Company's good-faith estimate of the compensation it reasonably expects to pay for this position at the time of posting. Actual compensation will be determined based on factors including experience, skills, qualifications, geographic location, internal equity, and business needs.

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