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Casket Sales information

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$22.5K

$81.6K

$154.5K

How much do casket sales jobs pay per year?

As of Sep 9, 2026, the average yearly pay for casket sales in the United States is $81,617.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,000.00 and $96,500.00 per year, depending on experience, location, and employer.

What is a casket sales?

A casket sales job involves assisting families, funeral homes, and other clients in selecting and purchasing caskets. Sales representatives provide guidance on different materials, styles, and pricing options while offering compassionate support during a difficult time. They may work for funeral homes, casket manufacturers, or retailers and are responsible for meeting sales goals. Strong communication and customer service skills are essential for success in this role.

What are the key skills and qualifications needed to thrive in casket sales?

To thrive in Casket Sales, you need a strong background in sales, knowledge of funeral industry products, and preferably experience in customer service or related fields. Familiarity with customer relationship management (CRM) software and inventory tracking systems is typically important, though formal certifications are not always required. Outstanding interpersonal skills, empathy, and professionalism help you support grieving families and build trust with funeral service clients. These abilities are crucial for providing sensitive, informative guidance during challenging times and for driving successful sales outcomes in a compassionate industry.

What are typical challenges faced in a casket sales role and how can they be managed?

Professionals in Casket Sales often face the challenge of assisting clients who are experiencing grief and emotional stress, requiring a delicate balance between providing information and offering support. Navigating sensitive conversations while guiding families through purchasing decisions is essential, and strong listening skills can help ease the process for both clients and sales staff. Additionally, the need to maintain up-to-date product knowledge and manage inventory accurately can add to the complexity of the role. By combining empathy with industry expertise and effective organizational habits, individuals can successfully manage these challenges and build long-term client relationships.

More about Casket Sales jobs

What cities are hiring for Casket Sales jobs?

Cities with the most Casket Sales job openings:

What are the most commonly searched types of Casket Sales jobs?

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What states have the most Casket Sales jobs?

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What are popular job titles related to Casket Sales jobs?

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Casket Sales jobs near you
Infographic showing various Casket Sales job openings in the United States as of September 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $81,617 per year, or $39.2 per hour.

Funeral Home Manager

Orange City, FL • On-site

Service Corporation International
See more jobs at Service Corporation Internationalexternal

Full-time

Life

Posted 29 days ago

Service Corporation International rating

6.4

Company rating: 6.4 out of 10

Based on 97 frontline employees who took The Breakroom Quiz

5th of 9 rated funeral services

Job description

Our associates celebrate lives. We celebrate our associates.
Manage the daily operations of a single Funeral Home location and single line of business. Foster a sense of ownership in the location and pride in the staff, manage costs in a disciplined manner, and encourage profitable case volume growth. Responsible for short-term planning as well as achieving annual sales revenue and production targets, Profit & Loss (P&L) goals, developing a professional and effective staff, and exceeding client family expectations.
JOB RESPONSIBILITIES
Financial Management
  • Work with Market Leadership to develop annual business plan and budget as well as financial, production and revenue goals. Prepare annual operational and personnel budgets. Communicate Company and Market strategies, values, and goals to staff. Interpret goals into local actionable plans.
  • Collaborate with Finance Field Manager to monitor and understand financial trend, changes, and mechanisms to drive financial goals.
  • Approve expenditures and invoices. Manage overtime to an acceptable expense.

Operations
  • Manage the day-to-day operations communicating expectations, delegating workload, and setting priorities ensuring annual goal achievement. Review and revise schedules ensuring on-time services that exceed customer expectations. Resolve escalated customer issues. Assure operations comply with regulations, procedures, and policies.
  • Collaborate with local Management for resource sharing, ideas, and business or operational enhancements. Work with Market Leadership and Corporate Departments on product, process, and technology needs and improvements.
  • Participate in community, civic, or other organizations as a part of the local promotional efforts of the location and the Company
  • Ensure the maintenance of facilities, and grounds are clean, manicured, and working order, budgeting appropriately for repairs including equipment and furniture
  • Plan and implement annual initiatives that may affect resources or goals across locations. Collaborate with stakeholders to understand business needs, resource constraints, and negotiate solutions.
  • Identifies and implements innovative solutions improving efficiencies. Supports change initiatives, maintaining effectiveness when experiencing major changes in work responsibilities or environment; quickly adjusts to work within new work structures, processes, requirements or cultures.

Funeral Arrangements & Directing
  • May receive or initiate call to deceased next of kin. Exhibiting concern and empathy, facilitates Arrangements Conference while assessing needs and summarizing desired outcomes. Discusses available life insurance and available benefits, such as Veteran. Promotes funeral, cemetery, and crematory services and merchandise such as catering, flowers, music, and Everlasting Memory products.
  • May preside as Master of Ceremonies (MC) for visitation, funeral, or graveside services in a professional, organized, and caring manner consistent with Company standards. Confirms authorization to proceed with service Arrangements. Present when the casket containing a human body is placed in a grave, crypt, or burial vault and verifies that any personal belongings are removed from the deceased prior to burial per the Arrangements.

Leadership and People Development
  • Develop a strong, trusting, and reliable team. Provide oversight, guidance, and coaching including regular informal and formal feedback, identifying developmental needs, and tracking progress. Understand team members career aspirations and provide assignments to develop skills and/or close gaps. Apply a proactive and collaborative management style in order to increase employee engagement and minimize turnover.
  • Responsible for screening candidates (internal and external) and hiring or promoting a skilled and effective staff. Recommends pay increases, special pays, and career advancements.
  • Build effective business relationships across the organizations

MINIMUM Requirements
Education
  • High school diploma or equivalent
  • Technical diploma in Funeral Services or Mortuary Science preferred
  • Bachelor's degree in Mortuary Science or other degree as required by state/province law and as prescribed by each state board

Certification/License
  • Funeral Director license as required by state/province law and as prescribed by each state board

Experience
  • At least five (5) years' industry experience with increasing responsibilities
  • At least two (2) years' experience guiding staff and communicating expectations
  • Prior experience managing people a preferred
  • Budgeting and expense control experience preferred

Knowledge, Skills and Abilities
  • Ability to work evenings and weekends
  • Conversant in industry and financial acumen
  • Proficient in MS Office suite
  • Professional interpersonal skills as well as cultural sensitivity and tactfulness to interact with customers to resolve escalated issues
  • Leadership skills and the desire to manage people
  • Cognitive Ability including reason, plan, solve problems, think abstractly and analytical, comprehend complex ideas, learn quickly, learn from experience, and appropriately apply learning to new situations.
  • Process and results oriented, motivated to keep projects moving ahead by removing obstacles and exploring alternatives
  • Ability to create clear presentations and data visualizations to assist in decision-making and problem analysis
  • Must have a positive attitude, a drive to continually advance your understanding of the industry and business, and highly self-motivated
  • Professional written and verbal communication skills including public speaking, collaboration, and negotiation
  • Proficient working knowledge of HMIS, InfoPort, and CarePoint
  • Proficient MS Office Suite skills
  • Ability to work nights and weekends

Postal Code: 32763
Category (Portal Searching): Operations
Job Location: US-FL - Orange City

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