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Casino Manager Jobs in Franklin, IN (NOW HIRING)

Caesars Entertainment

EXECUTIVE HOST

Shelbyville, IN · On-site

Ability to effectively manage time and perform multiple tasks simultaneously, including assisting fellow Casino Sales Executives. * Must have a systematic and process-oriented mindset to ensure ...

Ceasars Entertainment

CAGE CASHIER

Shelbyville, IN · On-site

All duties are to be performed within the guidelines of the Horseshoe Indianapolis Racing & Casino policies and procedures, Internal Control Standards, and Indiana Gaming Commission. * High school ...

Caesars Entertainment

CAGE CASHIER

Shelbyville, IN · On-site

$14.25 - $17.25/hr

All duties are to be performed within the guidelines of the Horseshoe Indianapolis Racing & Casino policies and procedures, Internal Control Standards, and Indiana Gaming Commission. Responsibilities

Gecko Hospitality

Restaurant Manager

Indianapolis, IN · On-site

$50K - $55K/yr

From Las Vegas casinos to the finest New York hotels, Gecko recruits management positions for all facets of the hospitality industry. Gecko boasts generations of hospitality recruiting experience ...

Urban Air Adventure Park

Manager

Plainfield, IN · On-site

Experience in hospitality is preferred (Theme Parks, Family Entertainment Centers, Hotels, Resorts, Casinos, or Restaurants) * 1+ year supervisory or management experience required * Ability to pass ...

Urban Air Adventure Parks

Manager

Plainfield, IN · On-site

Experience in hospitality is preferred (Theme Parks, Family Entertainment Centers, Hotels, Resorts, Casinos, or Restaurants) * 1+ year supervisory or management experience required * Ability to pass ...

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Casino Manager information

See Franklin, IN salary details

$25.3K

$71.9K

$154.1K

How much do casino manager jobs pay per year?

As of May 27, 2026, the average yearly pay for casino manager in Franklin, IN is $71,885.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,800.00 and $85,700.00 per year, depending on experience, location, and employer.

What Does a Casino Manager Do?

As a casino manager, your main responsibility is to oversee the day-to-day operations of a casino. You supervise staff members, supervise security operations, monitor gaming facilities, and provide excellent customer service. Other job duties include ensuring that local and state regulatory requirements are followed. A gaming manager’s goal is to ensure the smooth operation of the casino to earn the organization a profit while following all gaming laws. Strong communication skills are essential as you work closely with staff, other management, and customers.

What are the key skills and qualifications needed to thrive as a Casino Manager, and why are they important?

To thrive as a Casino Manager, you need a solid background in hospitality management, business administration, or a related field, often supported by experience in gaming operations and regulatory compliance. Familiarity with casino management systems, surveillance technologies, and adherence to state gaming regulations is essential. Strong leadership, conflict resolution, and customer service skills help you effectively manage staff and provide an excellent guest experience. These skills and qualities are crucial for ensuring smooth operations, regulatory compliance, and sustained profitability in a dynamic casino environment.

What are some common challenges a Casino Manager faces on a daily basis?

Casino Managers often juggle multiple responsibilities, including overseeing gaming operations, ensuring compliance with gambling regulations, and handling customer concerns promptly. They must maintain high standards of security and fairness while managing a large, diverse team of staff members across different shifts. Balancing guest satisfaction with operational efficiency and profit goals can be challenging, especially during peak hours or special events. Strong leadership, adaptability, and excellent communication skills are essential for overcoming these challenges and creating a successful casino environment.
More about Casino Manager jobs
What cities near Franklin, IN are hiring for Casino Manager jobs? Cities near Franklin, IN with the most Casino Manager job openings:
Casino Manager jobs near you
EXECUTIVE HOST

EXECUTIVE HOST

Caesars Entertainment

Shelbyville, IN • On-site

Full-time

Posted 13 days ago

Caesars Entertainment rating

6.3

Company rating: 6.3 out of 10

Based on 236 frontline employees who took The Breakroom Quiz

88th of 132 rated casinos

Job description

Job Description
In this role, you will develop strategic relationships with customers by having a comprehensive understanding of casino systems, casino sales; as well as overall understanding of converting sales activities into casino trips with a seamless hand-off to the on-property service team.
Responsibilities
  • Responsible for developing and maintaining coded player blocks through direct mail, email, telemarketing, and leveraging databases.
  • Actively participates in telephone solicitation and coordinates personalized direct mailings for assigned markets.
  • Ensures seamless hand off of guest pre-trip itinerary for flawless on-property execution by VIP Hospitality Team.
  • Fully complies with all applicable rules, regulations, laws and policies, and conducts themselves with highest levels of integrity and honesty.
  • Responds to and consistently meets the needs of coded customers.
  • Supports and cultivates new ideas and methods to deliver business solutions.
  • Identifies ways to increase efficiency or improve product or service.
  • Clearly communicates programs/services to necessary people, seeks their support and keeps them informed of changes that may impact the business.
  • Prepare project plans that aid in moving projects forward.
  • plans that aid in moving projects forward.
  • Must demonstrate strong knowledge of casino systems (LMS, CMS, SALESFORCE, EMS, SCHEDULER, TICKET SAGE, etc.)
  • Open to outside employees/ outside vendors shadowing and answering any pertinent department information.
  • Fully knowledgeable of all happenings on property and in the market.
  • Demonstrate mastery of all existing products/services and/or progress on new initiatives, bonus programs and system changes.
  • Actively participate in all department and company initiatives to drive sales and revenue.
  • Demonstrate a willingness to teach, mentor, train and share information with the team.
  • Develop skills to handle increasingly complex matters.
  • Complies with and upholds company expectations including Code of Commitment, policies, procedures, industry regulations, department goals and business strategy.
  • Politely gives consistent, timely and accurate information and finds answers when unsure for customers as well as co-workers.
  • Projects warmth and enthusiasm in person and on the phone; builds rapport to strengthen relationships and encourages trial as well as repeat visitation.
  • Has the ability to multitask and prioritize in a fast-paced environment.
  • Sales Excellence: Leveraging sales techniques to maximize performance.
  • Passion for Service: Internally motivated to graciously serve, delight and build player loyalty; as well as service and assist co-workers.
  • Drive: Harnessing energy and passion to excel.
  • Customer / Commercial / Market Awareness: Anticipating and listening to customer needs / looking outside our world.
  • Influence: Engaging and assisting others to succeed.
  • Professional Excellence: Applied functional / business knowledge; professionalism, composure, effectiveness.

Qualifications
  • One to three years of hospitality or sales experience (Experience with luxury brands preferred).
  • High School diploma or equivalent.
  • Ability to think independently in making decisions to maximize customer service experience and program profitability.
  • Ability to effectively manage time and perform multiple tasks simultaneously, including assisting fellow Casino Sales Executives.
  • Must have a systematic and process-oriented mindset to ensure seamless end-to-end customer experiences.
  • Excellent interpersonal skills are required.
  • Must have excellent oral and written communication skills.
  • Must be able to listen and respond to visual and aural cues.
  • Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.
  • Must be able to obtain an Indiana gaming license .
  • Must have manual dexterity and coordination to operate office equipment to include but not limited to: 10 key adding machines, PC computers, telephone/headset, fax machine, photocopy machine.
  • Must be able to work in moderate to loud noise conditions.
  • Must be able to make telephone calls for extended periods (minimum 60+ calls/day).
  • Must be able to lift up to 15 pounds.
  • Must be able to move in and around the Casino/Hotel/Mall areas.
  • Must be able to tolerate areas containing secondhand smoke.
  • Must be able to work for long periods of time, under fluorescent lighting.
  • Must be able to work at a desk for the majority of the day, in a seated position.
  • Must be able to spend the majority of the day working off computer monitors and operating a keyboard.
  • Although the majority of the position will be spent seated at a desk, there will be occasions where a candidate must be able to remain on one's feet for long periods of time, and/or walk long distances.
  • Must be able to travel as needed.

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