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Case Processing Jobs in Maryland (NOW HIRING)

Addison Group

Case Manager

Frederick, MD · Hybrid

$55K - $62K/yr

Identify process delays or system issues and escalate appropriately * Provide a high level of customer service throughout the lifecycle of each case Qualifications: * High school diploma or ...

Addison Group

Case Manager

Frederick, MD · On-site

$55K - $62K/yr

Identify process delays or system issues and escalate appropriately * Provide a high level of customer service throughout the lifecycle of each case Qualifications: * High school diploma or ...

Think Tank, Inc.

Case Coordinator

Silver Spring, MD · On-site

$20 - $27/hr

Track physical and electronic case folder location, custody, status, and routing throughout the inquiry process * Transmit Government-approved reports of findings and related materials to subject ...

Think Tank, Inc.

Case Coordinator

Silver Spring, MD · On-site

$20 - $27/hr

Track physical and electronic case folder location, custody, status, and routing throughout the inquiry process * Transmit Government-approved reports of findings and related materials to subject ...

Encompass Health

Case Manager

Bowie, MD

$19.25 - $24.75/hr

Participate in utilization review process: data collection, trend review, and resolution actions. * Participate in case management on-call schedule as needed. Qualifications * Must be qualified to ...

Allegis Group

Global Mobility Specialist II

Hanover, MD · On-site

The Global Mobility Specialist manages core case processing across multiple visa categories, supports international travel for sponsored employees, administers select relocation benefits, and serves ...

Infinitely Consulting

Case Manager

Rockville, MD · On-site

The Case Manager works directly with all ages of people living with HIV in accessing medical ... Working knowledge of the nursing process and critical thinking abilities are required. * Knowledge ...

Interfaith Works

Case Management Supervisor

Rockville, MD · On-site

$90K - $100K/yr

Case Management Supervisor Department: Homeless Services Reports To: Director of Homeless Services ... processes. Community Partnerships & System Coordination * Serve as a primary liaison with ...

New

Interfaith Works

Case Management Supervisor

Rockville, MD · On-site

$90K - $100K/yr

Case Management Supervisor Department: Homeless Services Reports To: Director of Homeless Services ... processes. Community Partnerships & System Coordination * Serve as a primary liaison with ...

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All JobsCase Processing JobsCase Processing Jobs in Maryland

Case Processing information

See Maryland salary details

$29.6K

$41.4K

$50.5K

How much do case processing jobs pay per year?

As of Jul 5, 2026, the average yearly pay for case processing in Maryland is $41,421.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,800.00 and $40,800.00 per year, depending on experience, location, and employer.

What is a Case Processing job?

A Case Processing job involves reviewing, organizing, and managing case files, ensuring all required documents are accurate and complete. Case Processors work in various industries, such as legal, healthcare, and immigration, where they track case progress and follow up on missing information. They often use database systems to enter and update case details while adhering to regulatory guidelines. Strong attention to detail and organizational skills are essential for this role.

What does a typical day look like for someone working in case processing?

A typical day for a Case Processing professional involves reviewing and entering case information, verifying documentation for accuracy, and following up with clients, attorneys, or other stakeholders to collect missing data. You may spend time updating case management systems, preparing reports, and ensuring all paperwork complies with relevant regulations. Collaboration with legal teams, administrative staff, and external partners is common, as is handling multiple cases simultaneously. This fast-paced environment requires multitasking and prioritizing tasks to meet strict deadlines, making strong organizational skills crucial for success.

What are the key skills and qualifications needed to thrive in the Case Processing position, and why are they important?

To thrive in a Case Processing role, you need strong attention to detail, organizational abilities, and familiarity with documentation or regulatory procedures, often supported by a background in law, administration, or a related field. Competence with case management software, databases, and document tracking systems is typically required, and certifications in legal or administrative processes may be advantageous. Excellent time management, communication, and problem-solving skills set candidates apart in this position. These competencies ensure that cases are accurately handled, deadlines are met, and regulatory standards are maintained throughout the process.

What are popular job titles related to Case Processing jobs in Maryland? For Case Processing jobs in Maryland, the most frequently searched job titles are:
What job categories do people searching Case Processing jobs in Maryland look for? The top searched job categories for Case Processing jobs in Maryland are:
Case Processing jobs near you
Infographic showing various Case Processing job openings in Maryland as of June 2026, with employment types broken down into 85% Full Time, and 15% Part Time. Highlights an 100% In-person job distribution, with an average salary of $41,421 per year, or $19.9 per hour.
Case Manager

Case Manager

Addison Group

Frederick, MD • Hybrid

$55K - $62K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 4 days ago

Job description

Job Title: New Business Case Manager

Industry: Life Insurance

Location (city, state): Frederick, MD (Hybrid)

Assignment Type: Direct Hire

Pay: $55,000 – $62,000 annually

Work Schedule: Full-time, Monday–Friday, standard business hours (Hybrid: 2 days remote – Monday & Friday)

Benefits: This position is eligible for medical, dental, vision, and 401(k).

About Our Client:

Addison Group is partnering with a leading financial services organization specializing in life insurance and long-term financial protection solutions. Our client is committed to delivering a seamless, customer-first experience while supporting individuals and families in securing financial stability through tailored insurance products.

Job Description:

Our client is seeking a New Business Case Manager to support the end-to-end management of life insurance applications through the underwriting and policy issuance process. This role serves as the primary point of contact after application submission, ensuring cases are accurately reviewed, properly documented, and efficiently moved through each stage of the process.

The ideal candidate thrives in a fast-paced, detail-driven environment and is comfortable managing multiple cases while communicating with customers, underwriting teams, and internal stakeholders. This is a highly operational, customer-facing role requiring strong analytical skills, process ownership, and the ability to resolve issues with accuracy and professionalism.

Key Responsibilities:

  • Manage life insurance applications from submission through underwriting, approval, and policy issuance
  • Review applications for completeness and identify missing or inconsistent information
  • Communicate clearly with applicants, underwriting teams, and internal partners to move cases forward
  • Monitor case progress and ensure adherence to service level timelines
  • Document all case activity accurately within CRM systems (Salesforce preferred)
  • Coordinate with underwriting, compliance, and policy issuance teams to resolve issues
  • Support resolution of escalations, requirements, and outstanding documentation
  • Maintain accuracy and consistency across high-volume case loads
  • Identify process delays or system issues and escalate appropriately
  • Provide a high level of customer service throughout the lifecycle of each case

Qualifications:

  • High school diploma or equivalent required
  • 3+ years of experience in case management, insurance operations, underwriting support, or related customer-facing role
  • Experience within life insurance or financial services strongly preferred
  • Strong attention to detail and ability to manage multiple priorities
  • Excellent written and verbal communication skills
  • Proficiency in Microsoft Office (Excel, Word, Outlook)
  • CRM experience required (Salesforce preferred)
  • Strong organizational and problem-solving skills
  • Ability to work independently in a fast-paced environment

Additional Details:

  • Must obtain Life & Health Producer License within 30 days of hire (training and study materials provided; up to 3 exam attempts)
  • Opportunity to work in a high-growth, customer-focused environment
  • Hybrid schedule with two remote days per week

Perks:

  • Career growth within a large, established organization
  • Strong training and onboarding support
  • Hybrid work flexibility
  • Opportunity to build expertise in life insurance underwriting and case management
  • Collaborative, fast-paced team environment
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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