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Case Notes Jobs in Austin, TX (NOW HIRING)

Case Manager (The Arch)

Austin, TX · On-site

$19.75 - $25.50/hr

Maintain accurate and timely case notes, service plans, and outcome data in HMIS or agency database. * Track client progress toward housing and program goals. * Prepare reports for funders, program ...

Case Manager (The Arch)

Austin, TX

$19.75 - $25.50/hr

Maintain accurate and timely case notes, service plans, and outcome data in HMIS or agency database. * Track client progress toward housing and program goals. * Prepare reports for funders, program ...

Case Manager (The Arch)

Austin, TX · On-site

$19.75 - $25.50/hr

Maintain accurate and timely case notes, service plans, and outcome data in HMIS or agency database. * Track client progress toward housing and program goals. * Prepare reports for funders, program ...

Maintain client related data systems, including case notes and completion of record entries on a timely basis; upload and correctly categorize applicant documents. * Provide timely updates to ...

Maintain client related data systems, including case notes and completion of record entries on a timely basis; upload and correctly categorize applicant documents. * Provide timely updates to ...

Support audits, reporting, and quality assurance reviews by maintaining defensible case notes and outcome records. BASIC QUALIFICATIONS: * 3+ years of experience handling disputes involving debit or ...

Support audits, reporting, and quality assurance reviews by maintaining defensible case notes and outcome records. BASIC QUALIFICATIONS: * 3+ years of experience handling disputes involving debit or ...

Support audits, reporting, and quality assurance reviews by maintaining defensible case notes and outcome records. BASIC QUALIFICATIONS: * 3+ years of experience handling disputes involving debit or ...

Call Center

Austin, TX

$15.25 - $19.75/hr

Take inbound calls from clients Function based processes Accurately enter case notes into PIER database Maintain quality score of 97 or better Special research Observe professional standards of ...

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Case Notes information

See Austin, TX salary details

$12

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How much do case notes jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for case notes in Austin, TX is $18.95, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $21.44 per hour, depending on experience, location, and employer.
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What job categories do people searching Case Notes jobs in Austin, TX look for? The top searched job categories for Case Notes jobs in Austin, TX are:
What cities near Austin, TX are hiring for Case Notes jobs? Cities near Austin, TX with the most Case Notes job openings:
Infographic showing various Case Notes job openings in Austin, TX as of August 2026, with employment types broken down into 81% Full Time, and 19% Part Time. Highlights an 79% In-person, and 21% Remote job distribution, with an average salary of $39,417 per year, or $19 per hour.

$44K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 21 days ago


Arrow Child & Family Ministries rating

7.9

Company rating: 7.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz


Job description

Overview
The Case Manager is responsible for the treatment and coordination of services to foster/adopt children and their biological families in conjunction with the foster/adopt family.
Benefits Include
  • Medical, dental, vision, and supplemental insurance options, including HSA match for qualifying contributions.
  • Parental Paid Leave
  • Retirement savings plan with company match.
  • Paid time off and holiday pay.
  • Mileage reimbursement.
  • Tuition reimbursement available.
  • Company sponsored learning and development

Responsibilities
Other duties may be assigned as necessary.
  • Facilitate placement of children in foster and adoptive homes and ensures intake paperwork is signed and entered into electronic case management system within timeframes outlined in Arrow policy and procedures.
  • Participate in development of assessment, treatment planning, service delivery, discharge, and aftercare as determined by child's service package.
    Assist and monitors families in the compliance of licensing/regulatory standards to maintain service package requirements and credentialing.
    Implement Pre-Admission Assessment and Individual Treatment Plans in conjunction with foster parents and clients and treatment team.
  • Provide consultation for foster parents, adoptive parents, biological parents, respite provider, childcare staff, and other caregivers, as indicated.
  • Maintain accurate, timely, and complete case notes, billing documentation, treatment plans, progress notes and other documentation according to licensing, accreditation, and agency standards.
  • Attend trainings and meetings as required.
  • Serve as the child's education liaison with the referral agency and foster parents.
  • Participate in case planning conferences, Professional Consulting Team, School meetings, court hearings, staffing, etc., as appropriate, for cross system collaboration.
  • Maintain regular contact with family and child and monitors psychological, mental, emotional, physical, and environmental well-being through phone contacts, email, and home visits according to licensing, accreditation and agency standards.
  • Help families develop a therapeutic milieu conducive to healthy child development. In accordance with the agency's treatment model.
  • Provide crisis intervention as needed to prevent escalation of high-risk behavior, relapse, hospitalization, placement disruption, and other negative outcomes on a 24-hour on-call basis.
  • Coordinate care of the child with the medical consenter and participates in STAR Health Coordination applicable only in TX.
  • Complete all discharge summaries and provides after-care services as required by youth's service package.
  • Maintain child and/or family records in Arrow's electronic client information system utilizing assigned Arrow technology resources. These resources may include, but are not limited to: desktop computers, laptop computers, touchscreen devices, and scanners.
  • Utilize Arrow cell phone mobile data hotspot for in-field access to Arrow's client information system in order to complete documentation in accordance with job workflow.
  • Conduct quarterly evaluations, creates corrective action plans and monitors foster home for safety and compliance.
  • Maintain Family Training Plan for assigned families.
  • Perform all duties within contract, state and federal regulations, company policy, and regulatory agency standards.
  • May be required to drive vehicles, be insurable with our auto insurance provider, and complete company vehicle training.

Qualifications
Bachelor's Degree in Social Work, Social Services, or a related field and at least 1 year of experience working with children and families. Master's Degree preferred.

What Arrow Child & Family Ministries employees say

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