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Case Manager Jobs in Worcester, MA (NOW HIRING)

Case Manager

Worcester, MA · On-site

$28.84/hr

As a national leader in veteran services, we are seeking a dedicated Case Manager to provide comprehensive support to veterans residing in our emergency shelter and transitional housing programs in ...

Case Manager

Worcester, MA · On-site

$20 - $25.75/hr

As a national leader in veteran services, we are seeking a dedicated Case Manager to provide comprehensive support to veterans residing in our emergency shelter and transitional housing programs in ...

Case Manager

Worcester, MA · On-site

$20 - $25.75/hr

As a national leader in veteran services, we are seeking a dedicated Case Manager to provide comprehensive support to veterans residing in our emergency shelter and transitional housing programs in ...

Case Manager

Worcester, MA · On-site

$28.84/hr

As a national leader in veteran services, we are seeking a dedicated Case Manager to provide comprehensive support to veterans residing in our emergency shelter and transitional housing programs in ...

The Case Manager for Senior Care Options is part of an Interdisciplinary Care Team that helps the enrollee with person centered integration of medical, behavioral and long term services and supports ...

Case Manager

Worcester, MA · On-site

$20 - $25.75/hr

Provides supportive case management necessary for individuals to access medical, social, vocational, educational, substance abuse and/or mental health treatment supports and community-based recovery ...

Case Manager

Worcester, MA · On-site

$26.44/hr

Provides supportive case management necessary for individuals to access medical, social, vocational, educational, substance abuse and/or mental health treatment supports and community-based recovery ...

Case Manager

Worcester, MA · On-site

$20 - $25.75/hr

Provides supportive case management necessary for individuals to access medical, social, vocational, educational, substance abuse and/or mental health treatment supports and community-based recovery ...

Case Manager

Worcester, MA · On-site

$26.44/hr

Provides supportive case management necessary for individuals to access medical, social, vocational, educational, substance abuse and/or mental health treatment supports and community-based recovery ...

Position Summary The Case Manager utilizes a collaborative process of assessment, planning, facilitation and advocacy for options and services to meet an individual's benefit plan and/or health needs ...

The Case Manager utilizes a collaborative process of assessment, planning, facilitation and advocacy for options and services to meet an individual's benefit plan and/or health needs through ...

The Case Manager utilizes a collaborative process of assessment, planning, facilitation and advocacy for options and services to meet an individual's benefit plan and/or health needs through ...

Case Manager

Worcester, MA · On-site

$20 - $25.75/hr

Job Summary The Case Manager is responsible for delivering comprehensive patient care, including individual, group, and family counseling. Key duties include conducting initial and ongoing clinical ...

Case Manager

Worcester, MA · On-site

$20 - $25.75/hr

The Case Manager will actively participate in the Treatment team, coordinate services for patients as needed, and serve as an advocate by communicating with the Utilization Review (UR) department ...

Case Manager

Worcester, MA · On-site

$20 - $25.75/hr

The Case Manager will actively participate in the Treatment team, coordinate services for patients as needed, and serve as an advocate by communicating with the Utilization Review (UR) department ...

Case Manager

Worcester, MA

$20 - $25.75/hr

Job Summary The Case Manager is responsible for delivering comprehensive patient care, including individual, group, and family counseling. Key duties include conducting initial and ongoing clinical ...

Case Manager

Worcester, MA · On-site

$20 - $25.75/hr

Job Summary The Case Manager is responsible for delivering comprehensive patient care, including individual, group, and family counseling. Key duties include conducting initial and ongoing clinical ...

Case Manager

Worcester, MA · On-site

$20 - $25.75/hr

Job Summary The Case Manager is responsible for delivering comprehensive patient care, including individual, group, and family counseling. Key duties include conducting initial and ongoing clinical ...

Case Manager

Worcester, MA · On-site

$20 - $25.75/hr

The Case Manager will actively participate in the Treatment team, coordinate services for patients as needed, and serve as an advocate by communicating with the Utilization Review (UR) department ...

Case Manager

Worcester, MA · On-site

$20 - $25.75/hr

The Case Manager will actively participate in the Treatment team, coordinate services for patients as needed, and serve as an advocate by communicating with the Utilization Review (UR) department ...

Showing results 21-40

Case Manager information

See Worcester, MA salary details

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$22

$32

How much do case manager jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for case manager in Worcester, MA is $22.87, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $24.66 per hour, depending on experience, location, and employer.

What is a case manager?

Case managers are professionals who coordinate and manage support services for individuals in need, such as patients, clients, or social service recipients. They assess clients’ needs, develop care plans, and connect them with appropriate resources to improve their well-being. Case managers often work in healthcare, social services, or mental health settings and act as advocates to ensure clients receive comprehensive and effective support. Their goal is to help clients achieve the best possible outcomes through continuous monitoring and adjustment of care plans.

What do case managers do?

A case manager is a patient care professional who assesses and oversees a patient’s or client’s complete case. Case managers coordinate the many providers involved in a patient’s or client’s care. Depending on the particular position, this may mean coordinating social services, rehabilitation and therapy services, home healthcare, in-patient care, and more. Above all, case managers see that the needs of their patients' or clients' are understood clearly and met as best they can be.

What are the key skills and qualifications needed to thrive as a case manager, and why are they important?

To thrive as a Case Manager, you need strong organizational skills, a background in social work or a related field, and typically a bachelor's degree or relevant certification such as CCM (Certified Case Manager). Familiarity with case management software, electronic health records, and documentation systems is essential for managing client information efficiently. Outstanding communication, problem-solving, and empathy are vital soft skills for building trust and advocating for clients' needs. These competencies are crucial to coordinating resources, ensuring client well-being, and achieving successful outcomes in complex cases.

How does a case manager typically collaborate with other professionals to support clients?

Case Managers frequently work as part of a multidisciplinary team that may include social workers, healthcare providers, mental health professionals, and community resource coordinators. Regular communication and coordination are essential, as Case Managers often organize case conferences, share client progress updates, and advocate for client needs across various services. Collaborating effectively ensures that clients receive comprehensive and cohesive support, making teamwork and strong interpersonal skills critical for success in this role.

What is the difference between Case Manager vs Social Worker?

AspectCase ManagerSocial Worker
Required CredentialsCertification (e.g., CCM), relevant degreesDegree in social work (BSW, MSW), licensure
Work EnvironmentHealthcare facilities, community agencies, insurance companiesHospitals, schools, social service agencies
Employer & IndustryHealthcare, insurance, social servicesPublic and private social service organizations
Common Search/ComparisonFocus on care coordination and resource managementFocus on counseling, advocacy, and social support

While both roles involve supporting individuals in need, Case Managers primarily coordinate care and resources within healthcare and social service settings, often requiring certification. Social Workers provide counseling, advocacy, and emotional support, typically holding social work degrees and licensure. Understanding these differences helps in choosing the right career path or job search focus.

Is a case manager a hard job?

A case manager's job can be challenging as it involves managing complex client needs, coordinating services, and handling emotional situations. The role requires strong communication, organization, and problem-solving skills, and may involve working under pressure or with difficult cases.

What are the most commonly searched types of Case jobs in Worcester, MA?

The most popular types of Case jobs in Worcester, MA are:

What are popular job titles related to Case Manager jobs in Worcester, MA?

For Case Manager jobs in Worcester, MA, the most frequently searched job titles are:

What cities near Worcester, MA are hiring for Case Manager jobs?

Cities near Worcester, MA with the most Case Manager job openings:

Infographic showing various Case Manager job openings in Worcester, MA as of August 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 95% In-person, and 5% Hybrid job distribution, with an average salary of $47,571 per year, or $22.9 per hour.

Case Manager

Veterans Inc.

Worcester, MA • On-site

$28.84/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 17 days ago


Job description

Veterans Inc. is a premier non-profit organization dedicated to ending veteran homelessness and inspiring 100,000+ veterans and their families across New England to achieve long-term self-sufficiency. As a national leader in veteran services, we are seeking a dedicated Case Manager to provide comprehensive support to veterans residing in our emergency shelter and transitional housing programs in Worcester.
In this role, you will manage a diverse caseload, helping residents navigate the transition from homelessness to stable transitional housing. You will conduct intakes, develop individualized service plans, and connect veterans to vital healthcare, mental health, substance use, and benefits resources. Operating directly at our Worcester facilities, you will provide the intensive stabilization, goal tracking, and advocacy our nation's heroes need to rebuild their lives.
This position is based at our Cambridge St. facility in Worcester, MA.
WHAT YOU'LL BE RESPONSIBLE FOR DAY TO DAY:
  • Perform Client Intakes: Conduct individual screenings, evaluations, and comprehensive biopsychosocial assessments for all assigned program participants.
  • Identify Housing Barriers: Evaluate each participant's unique skill set and specific obstacles to securing long-term, stable housing.
  • Deliver Case Management: Provide direct intervention, supportive service outreach, and individualized care coordination to encourage housing placement readiness.
  • Assist with Essential Navigation: Guide participants through employment searches, benefit applications, medical or behavioral health appointments, and transportation coordination.
  • Build Supportive Relationships: Establish strong, trust-based connections with veterans and their families to promote the highest level of independent functioning.
  • Coordinate Ongoing Services: Meet regularly with assigned participants to provide feedback, monitor progress, and align daily activities with personal goals.
  • Maintain Accurate Documentation: Prepare precise case records, progress notes, and individualized service plans while executing ongoing data collection.
  • Ensure Audit Readiness: Keep all participants' files compliance-ready while updating key personnel on resident progress and program issues.

WHAT YOU MUST HAVE:
  • Minimum of Bachelor's degree in Human Services, Social Work or related field.
  • Minimum of three (3) years' experience in program management, case management, substance abuse prevention, outreach, and/or services to the homeless or veteran populations.
  • Must have strong computer skills and knowledge of Microsoft Office Suite.

WHAT WE CAN OFFER YOU:
Comprehensive Benefits Package for FT employees includes:
  • BCBS Medical, Dental, and Vision Insurance
  • Employer Paid Short and Long-Term Disability and Life Insurance.
  • $2,500 Medical Opt-Out program if you have medical coverage through another source.
  • Retirement Plan (403B) with a $3,000 Match
  • Flexible Spending Accounts
  • Tuition Reimbursement Program
  • Paid Parental Leave

For more information, or to apply now; visit our . Please do not mail, email, or fax your cover letter/resume as we are limited to only accepting completed applications through our . Mailed, emailed, or faxed cover letter, resume, and applications will not be reviewed.
Veterans Inc. is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or protected Veteran status. If you need assistance completing an application please contact .
We do not accept unsolicited resumes from agencies. Agencies are requested not to contact Veterans Inc. with recruiting inquiries.