Case Manager / Financial Case Manager New Fordham Arms – Bronx, NY
Excellent Benefits • Supportive Management • Immediate Opening
New Fordham Arms, a 35-bed Adult Care Facility in the Bronx, is looking for a sharp, organized Case Manager with financial case management experience to join our team. This is a dual-function role — you'll be coordinating resident care and services while also managing resident personal allowance accounts and benefits administration. If you're someone who thrives in a hands-on environment and genuinely cares about the people you serve, we'd love to hear from you.
Job Responsibilities:
Conduct intake assessments and develop individualized service plans for residents
Coordinate and supervise clinical care, including admissions and re-admissions from the community, hospitals, and nursing homes
Communicate with residents' care providers and families to ensure continuity of care
Manage resident personal allowance (PNA) accounts in compliance with NYS DOH regulations
Assist residents with benefits applications including SSI, SSP, and OTDA; coordinate with the Social Security Administration as needed
Maintain accurate documentation in ALIS in accordance with facility and regulatory requirements
Uphold each resident's Bill of Rights at all times
Qualifications:
Minimum 1 year of experience as a Case Manager required; experience in an ACF, LTC, or adult care setting strongly preferred
Familiarity with resident financial administration, benefits coordination, or Social Security Representative Payee procedures a plus
Experience with ALIS or similar resident management software preferred
Strong organizational skills with the ability to manage both clinical and administrative responsibilities
Excellent communication skills and ability to work with residents, families, and multidisciplinary teams
Compassionate, resident-centered approach
Benefits:
Competitive salary
Health benefits
Paid time off, sick time, and holidays
401(k)
Unlimited employee referral bonuses
Growth and development paths tailored to your interests
Supportive management with an open door policy
Why The W Group? The W Group is the largest provider of senior living and adult care in New York State. We're a values-driven organization built on collaboration, encouragement, and a genuine commitment to the people we serve. You'll have real opportunities to grow, contribute, and make an impact from day one.