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Case Manager Jobs in Nepean, ON (NOW HIRING)

Akausivik Inuit Family Health Team

Case Manager

Ottawa, ON · On-site

CA$27.50 - CA$31.03/hr

Case Manager/Interpreter Status: Full-time permanent Location: 24 Selkirk Street, Ottawa, ON Reports to: Executive Director Akausivik Inuit Family Health Team (AIFHT) is a not-for-profit medical ...

Cencora

Field Case Manager

Ottawa, ON · On-site

Knowledge in clinical operations, care coordination, and case management processes.Knowledge in patient support program workflows and therapy access pathways.Knowledge in clinical documentation ...

Cencora

Field Case Manager

Ottawa, ON · On-site

The AbbVie Care Field Case Manager (FCM) plays a vital role in guiding patients, healthcare providers, and program partners throughout the patient's journey on medication. Working primarily from a ...

Lifeworks

Workers' Compensation Case Manager

Ottawa, ON · Remote

Our team of preventionists, case managers, appeal specialists, paralegals, lawyers, actuaries, and financial experts provide proactive, strategic guidance in all areas of employee health, safety and ...

Lifeworks

Sr Disability Claims Manager

Ottawa, ON · On-site +1

CA$70K - CA$90K/yr

Disability Case Manager (CM2) - TELUS Health Absence and Disability Management TELUS Health's Absence and Disability Management business helps employers achieve improved health and productivity ...

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Case Manager information

What do I need to be a case manager?

To become a case manager, you typically need a relevant bachelor's degree such as social work, psychology, or healthcare, along with strong communication, organizational, and problem-solving skills. Many positions also require relevant experience in social services or healthcare settings, and some employers prefer or require certification such as the Certified Case Manager (CCM) credential. Familiarity with case management software and the ability to work with diverse populations are also important.

What is a case manager?

Case managers are professionals who coordinate and manage support services for individuals in need, such as patients, clients, or social service recipients. They assess clients’ needs, develop care plans, and connect them with appropriate resources to improve their well-being. Case managers often work in healthcare, social services, or mental health settings and act as advocates to ensure clients receive comprehensive and effective support. Their goal is to help clients achieve the best possible outcomes through continuous monitoring and adjustment of care plans.

What do case managers do?

A case manager is a patient care professional who assesses and oversees a patient’s or client’s complete case. Case managers coordinate the many providers involved in a patient’s or client’s care. Depending on the particular position, this may mean coordinating social services, rehabilitation and therapy services, home healthcare, in-patient care, and more. Above all, case managers see that the needs of their patients' or clients' are understood clearly and met as best they can be.

Is a case manager a hard job?

A case manager's job can be challenging as it involves managing complex client needs, coordinating services, and handling emotional situations. The role requires strong communication, organization, and problem-solving skills, and may involve working under pressure or with difficult cases.

How does a case manager typically collaborate with other professionals to support clients?

Case Managers frequently work as part of a multidisciplinary team that may include social workers, healthcare providers, mental health professionals, and community resource coordinators. Regular communication and coordination are essential, as Case Managers often organize case conferences, share client progress updates, and advocate for client needs across various services. Collaborating effectively ensures that clients receive comprehensive and cohesive support, making teamwork and strong interpersonal skills critical for success in this role.

What are the key skills and qualifications needed to thrive as a case manager, and why are they important?

To thrive as a Case Manager, you need strong organizational skills, a background in social work or a related field, and typically a bachelor's degree or relevant certification such as CCM (Certified Case Manager). Familiarity with case management software, electronic health records, and documentation systems is essential for managing client information efficiently. Outstanding communication, problem-solving, and empathy are vital soft skills for building trust and advocating for clients' needs. These competencies are crucial to coordinating resources, ensuring client well-being, and achieving successful outcomes in complex cases.

What is the difference between Case Manager vs Social Worker?

AspectCase ManagerSocial Worker
Required CredentialsCertification (e.g., CCM), relevant degreesDegree in social work (BSW, MSW), licensure
Work EnvironmentHealthcare facilities, community agencies, insurance companiesHospitals, schools, social service agencies
Employer & IndustryHealthcare, insurance, social servicesPublic and private social service organizations
Common Search/ComparisonFocus on care coordination and resource managementFocus on counseling, advocacy, and social support

While both roles involve supporting individuals in need, Case Managers primarily coordinate care and resources within healthcare and social service settings, often requiring certification. Social Workers provide counseling, advocacy, and emotional support, typically holding social work degrees and licensure. Understanding these differences helps in choosing the right career path or job search focus.

More about Case Manager jobs

What are the most commonly searched types of Case jobs in Nepean, ON?

The most popular types of Case jobs in Nepean, ON are:

What cities near Nepean, ON are hiring for Case Manager jobs?

Cities near Nepean, ON with the most Case Manager job openings:

Case Manager jobs near you
Infographic showing various Case Manager job openings in Nepean, ON as of August 2026, with employment types broken down into 100% Full Time. Highlights an 90% In-person, and 10% Remote job distribution.

Case Manager

Akausivik Inuit Family Health Team

Ottawa, ON • On-site

CA$27.50 - CA$31.03/hr

Full-time

Re-posted 6 days ago

Job description

Position Title:                      Case Manager/Interpreter                     

Status:                              Full-time permanent

Location:                          24 Selkirk Street, Ottawa, ON

Reports to:                       Executive Director        

Akausivik Inuit Family Health Team (AIFHT) is a not-for-profit medical clinic providing culturally safe, community-based primary medical care to Inuit individuals and their families. We work closely with federal, provincial, and local health partners to deliver holistic, respectful, and responsive care grounded in Inuit cultural safety principles.

We are seeking a Case Manager/Interpreter to join our team. Working conjointly with the interdisciplinary team to offer one-on-one care, the Case Manager/Interpreter provides medical interpretation (Inuktitut and English) and acts as liaison to individuals and families. Case Managers/Interpreters organize small groups for education and social support, and facilitate community service integration. This includes working closely with patients and families, as well with service providers to help families meet their needs, overcome obstacles and reach their goals.


Key Responsibilities:

  • Build community trust and relationships, and facilitate cross-cultural understanding with service providers.
  • Case Management and care navigation, including facilitating communication (language and culture interpretation).
  • Guide resolution of issues, regarding access and barriers to health.
  • Provide individual and family support, including linking families to services, resources and supports that they need.
  • Facilitate comprehensive, seamless care as patients navigate AIFHT, hospital, and community services.
  • Explore community resources and facilitate referrals for patients.
  • Maintain required patient information records, data entry, documentation, and action items, while demonstrating a high level of confidentiality.
  • Other related duties and activities as may be assigned.

 Qualifications:

  • Post-Secondary Education in Social Work or Human Services, with 2-3 years of community health experience with the Inuit community. A combination of relevant education and experience will be considered.
  • Demonstrated knowledge of Inuit health issues and culture.
  • Knowledge, training and/or experience with health promotion and disease prevention, as well as access to resources within or outside of their community.
  • Ability to prioritize, manage time effectively, and be flexible in an inter-professional team environment.
  • English and Inuktitut communications skills are required, including medical terminology and Inuktitut interpretation thereof.
  • Knowledge of risk assessment tools and treatments plans.
  • Competency in computer-based programs (Microsoft Programs).


Working Conditions:

  • Must be accessible by phone.
  • Valid driver’s license and access to a reliable vehicle.
  • Occasional evening and/or weekend work may be required.

Additional Information

Preference in hiring will be given to qualified Inuit candidates. The successful candidate will be required to provide a criminal record check with vulnerable sector screening. Only those selected for an interview will be contacted.