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Case Assistant Jobs in Nepean, ON (NOW HIRING)

Ellisdon

Assistant Project Manager

Ottawa, ON · On-site

CA$70K - CA$90K/yr

In case you're curious, here's what the industry thinks of us and some of the impacts we've made to ... EllisDon uses AI tools to assist in screening and assessing applicants for this position.

Costco Wholesale

Meat Assistant

Gloucester, ON

CA$20/hr

Reworks display case and rotates product. * Takes large trays of styro packaged meat from large wheeled racks and places individual packages into automatic wrapping machine. Follows safety and ...

Costco Wholesale

Meat Assistant

Nepean, ON

CA$20/hr

Reworks display case and rotates product. * Takes large trays of styro packaged meat from large wheeled racks and places individual packages into automatic wrapping machine. Follows safety and ...

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Case Assistant information

See Nepean, ON salary details

$10.9K

$40.9K

$60.2K

How much do case assistant jobs pay per year?

As of Sep 11, 2026, the average yearly pay for case assistant in Nepean, ON is $40,872.00, according to ZipRecruiter salary data. Most workers in this role earn between $30,844.00 and $49,748.00 per year, depending on experience, location, and employer.

What is a case assistant?

A case assistant plays a supporting role for lawyers and other case managers as they prepare cases for litigation, trial, arbitration, or resolution. Your job duties include preparing legal paperwork, providing administrative support during trials and litigation, contacting clients, and other support duties as required by the legal team. A career as a case assistant does not require you to have a college degree, though many employers prefer candidates have some prior legal training or experience. To excel as a case assistant, you should have superb communications skills, familiarity with legal language, and a familiarity with legal proceedings.

What are the key skills and qualifications needed to thrive as a case assistant, and why are they important?

To thrive as a Case Assistant, you need strong organizational skills, attention to detail, and a background in administrative support, often with an associate’s or bachelor’s degree. Familiarity with case management software, document management systems, and proficiency in Microsoft Office are typically required. Excellent communication, discretion, and the ability to multitask efficiently help you stand out in this role. These skills ensure accurate case documentation, smooth workflow, and effective support for legal or case management teams.

How does a case assistant typically collaborate with attorneys and paralegals during case preparation?

As a Case Assistant, you will work closely with attorneys and paralegals by handling a variety of administrative and organizational tasks that ensure smooth case progression. This includes gathering documents, managing case files, scheduling appointments, and assisting with legal research under supervision. Effective communication and attention to detail are essential, as you often act as a link between clients, legal teams, and external parties. Collaboration is frequent and integral, providing valuable exposure to legal procedures and an excellent foundation for career growth within the legal field.

What is the difference between Case Assistant vs Paralegal?

AspectCase AssistantParalegal
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeAssociate's degree or paralegal certificate often required
Work EnvironmentLaw firms, courts, insurance companies, government agenciesLaw firms, corporate legal departments, government agencies
Job ResponsibilitiesSupporting case preparation, managing documents, schedulingLegal research, drafting documents, assisting attorneys
Industry UsageCommonly used in legal support roles for case managementMore advanced legal tasks, often with more responsibility

While both roles support legal teams, a Case Assistant typically handles administrative and case management tasks, whereas a Paralegal performs more substantive legal work like research and document drafting. The Paralegal role generally requires more formal education and offers greater responsibilities within legal proceedings.

More about Case Assistant jobs

What are the most commonly searched types of Case jobs in Nepean, ON?

The most popular types of Case jobs in Nepean, ON are:

What job categories do people searching Case Assistant jobs in Nepean, ON look for?

The top searched job categories for Case Assistant jobs in Nepean, ON are:

What cities near Nepean, ON are hiring for Case Assistant jobs?

Cities near Nepean, ON with the most Case Assistant job openings:

Case Assistant jobs near you
Infographic showing various Case Assistant job openings in Nepean, ON as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $40,872 per year, or $19.6 per hour.

Senior Disability Case Manager

Ottawa, ON • Hybrid

Wawanesa Insurance
Insurance Services • 1 - 5K employees
Learn more about Wawanesa Insuranceexternal

CA$70K - CA$80K/yr

Full-time, Part-time

Retirement, PTO

Posted 22 days ago

Key responsibilities

  • Review, assess, and render decisions on disability and other claims to bring claims to resolution.

  • Conduct complex investigations on existing case files as required.

  • Collaborate with clients, claimants, reinsurers, medical practitioners, and providers to obtain documentation, provide updates, and respond to inquiries.

Job description

Job ID: 10273 


Employment Type: Existing Role

Work Environment: We offer a hybrid work environment that offers flexibility to our employees in balancing in-office (2 days per week OR 15 hours per week in a Wawanesa office) and remote work. You may work from any of the following locations: Winnipeg, MB; Wawanesa, MB; Vancouver, BC; Calgary, AB; Edmonton, AB; Lethbridge, AB; Toronto (North York), ON; Kitchener, ON; Ottawa, ON; Montreal, QC; Quebec City, QC, Moncton, NB; Dartmouth; NS. 

Working Business Language: English 
 

Salary: At Wawanesa, salary is only one component of a holistic, comprehensive and competitive offering that we provide to our employees. In addition to salary, full-time and part-time permanent employees are eligible for an annual bonus plan, leave of absence top-up programs and provided with generous vacation time, personal days, premium free benefits and pension plan. 
 

The salary offered for this role is determined with consideration to various factors, including but not limited to: your work location, local labour market conditions, external market salary data, internal pay equity and the knowledge, skills, experience and anticipated proficiency in the role. The salary offered is estimated to be within the following range: $70,000 - $80,000. Candidates with salary expectations outside of the range are still encouraged to apply.

About The Wawanesa Mutual Insurance Company
Founded in 1896, The Wawanesa Mutual Insurance Company is one of Canada's largest mutual insurers, 100% owned by its members, with more than $4.1 billion in annual revenue and $12.5 billion in assets. Headquartered in Winnipeg, Wawanesa is the parent company of Wawanesa Life, which provides life insurance solutions throughout Canada, and Western Financial Group, a leading national distributor of personal and business insurance. In March of 2026, Wawanesa entered into an agreement to acquire Everest Insurance Company of Canada to strengthen its commercial insurance capabilities and advance its long-term growth strategy.


Wawanesa proudly serves more than 1.8 million members and we are home to more than 3,000 employees across Canada. The company actively gives back to organizations that strengthen communities, donating more than $4 million annually to charitable organizations, including more than $2 million each year in support of people on the front lines of climate change. Learn more at wawanesa.com.

We are currently looking for dedicated, driven, and enthusiastic individuals who thrive in an environment that welcomes change and are looking for an opportunity for diverse experience and advancement on a growing team.

Job Overview

In this role, you'll take ownership of complex Short-Term Disability, Long-Term Disability, and/or Disability Income claims across our Group and Individual business, helping drive great outcomes for our customers and supporting Wawanesa's continued success. You'll bring your expertise to high-impact files, including escalations, complaints, litigation, and other sensitive or complex claims matters, partnering with internal teams and external stakeholders to move cases forward with care, clarity, and sound judgment. 

Job Responsibilities

  • Review, assess and render decisions on disability and other claims through the development of claims management strategies to bring claims to succession resolutions.
  • Conduct complex investigations as required on existing case files.
  • Collaborate with clients and claimants, reinsurers, medical practitioners and providers to obtain claims documentation, provide updates as to claims status and respond to inquiries.
  • Review complex and differing policy wordings to ensure decisions are made within the policy's scope.
  • Communicate decisions verbally and in writing in an effective and courteous manner.
  • Address claims escalations, complaints, and/or claims litigation to a successful resolution.
  • Coordinate rehabilitation and other services to assist with successful return to work, including complex programs with multiple providers.
  • Maintain records of individual workload and claims adjudication.
  • Respond to claimant or other inquiries within company service standards.
  • Will perform other duties as assigned.
Qualifications
  • 3 - 5 years experience working in a Disability Case Management position.
  • Post-secondary degree/diploma in a medical or related field preferred.
  • Demonstrated advanced skills with Microsoft Office, including Excel and Sharepoint.
  • Excellent ability to interpret and apply contract wordings.
  • Strong deadline and time management.
  • Strong organizational and prioritization skills while maintaining service standards.
  • Demonstrated customer service orientation, with empathetic approach.
  • Strong attention to detail with the ability to identify relevant information and potential impacts.
  • Strong communication and negotiation skills, with the ability to communicate at the right level for the intended audience, including internal and external customers through written or verbal communication.
  • Ability to handle sensitive information while following confidentiality guidelines/legislation.
  • Proficiency in both languages (English and French) is an asset.


Diversity Equity, Inclusion& Belonging
At Wawanesa, we are committed to Diversity, Equity, Inclusion and Belonging (DEIB) and believe that our strength lies in the diversity of our people - this is supported by having a representative workforce.

We welcome applications from all qualified candidates, including racialized persons, women, Indigenous Peoples, persons with disabilities, members of the 2SLGBTQIA+ community, gender-diverse and neurodiverse individuals, and anyone who can contribute to the further diversification of thought and ideas. 
 

We aim to ensure our recruitment process is accessible to all candidates. If you require accommodations during any stage of the recruitment process, please reach out in confidence to jobs@wawanesa.com.
 

All Wawanesa job applicants are subject to Wawanesa's Privacy Policy.

Please note that the recruitment process for this position may involve the use of AI tools to screen, assess, or select applicants. All final decisions are taken or reviewed by human recruiters and human hiring leaders in compliance with all applicable legislation.  
 

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