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Case Manager Jobs in Kitchener, ON (NOW HIRING)

Hamilton Health Sciences

Social Worker BSW

Hamilton, ON · On-site

The Social Worker provides time-sensitive case management for admitted patients, including leadership in the coordination of transitions across different levels of care within the hospital system and ...

NFP Corp

Sr. Account Manager, Group Retirement

Hamilton, ON · On-site

CA$85K - CA$100K/yr

Actual base salary offered will be determined on a case-by-case basis. In addition to the base ... The successful candidate will manage a dedicated portfolio of retirement plan clients within our ...

Johnson Electric

Program Manager

Ancaster, ON · On-site

CA$120K - CA$130K/yr

Support business development activities, including RFQs, commercial reviews, customer presentations, business case development, and contract reviews. * Lead change management activities and ensure ...

New

Homewood Health

Laboratory Manager

Guelph, ON

As our Manager, Laboratory you will be an integral part of a collaborative team focused on ... Lead procurement activities, equipment evaluations, business case development, and implementation ...

GCHC

Outreach RN

Guelph, ON · On-site

CA$36.12 - CA$43.52/hr

Provide comprehensive nursing assessments, symptom management, and harm reduction-oriented care * Administer medications, injections, and treatments * Provide skilled wound care * Provide ...

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All JobsCase JobsCase Manager JobsCase Manager Jobs in Kitchener, ON

Case Manager information

What is a case manager?

Case managers are professionals who coordinate and manage support services for individuals in need, such as patients, clients, or social service recipients. They assess clients’ needs, develop care plans, and connect them with appropriate resources to improve their well-being. Case managers often work in healthcare, social services, or mental health settings and act as advocates to ensure clients receive comprehensive and effective support. Their goal is to help clients achieve the best possible outcomes through continuous monitoring and adjustment of care plans.

What do case managers do?

A case manager is a patient care professional who assesses and oversees a patient’s or client’s complete case. Case managers coordinate the many providers involved in a patient’s or client’s care. Depending on the particular position, this may mean coordinating social services, rehabilitation and therapy services, home healthcare, in-patient care, and more. Above all, case managers see that the needs of their patients' or clients' are understood clearly and met as best they can be.

What are the key skills and qualifications needed to thrive as a case manager, and why are they important?

To thrive as a Case Manager, you need strong organizational skills, a background in social work or a related field, and typically a bachelor's degree or relevant certification such as CCM (Certified Case Manager). Familiarity with case management software, electronic health records, and documentation systems is essential for managing client information efficiently. Outstanding communication, problem-solving, and empathy are vital soft skills for building trust and advocating for clients' needs. These competencies are crucial to coordinating resources, ensuring client well-being, and achieving successful outcomes in complex cases.

How does a case manager typically collaborate with other professionals to support clients?

Case Managers frequently work as part of a multidisciplinary team that may include social workers, healthcare providers, mental health professionals, and community resource coordinators. Regular communication and coordination are essential, as Case Managers often organize case conferences, share client progress updates, and advocate for client needs across various services. Collaborating effectively ensures that clients receive comprehensive and cohesive support, making teamwork and strong interpersonal skills critical for success in this role.

What is the difference between Case Manager vs Social Worker?

AspectCase ManagerSocial Worker
Required CredentialsCertification (e.g., CCM), relevant degreesDegree in social work (BSW, MSW), licensure
Work EnvironmentHealthcare facilities, community agencies, insurance companiesHospitals, schools, social service agencies
Employer & IndustryHealthcare, insurance, social servicesPublic and private social service organizations
Common Search/ComparisonFocus on care coordination and resource managementFocus on counseling, advocacy, and social support

While both roles involve supporting individuals in need, Case Managers primarily coordinate care and resources within healthcare and social service settings, often requiring certification. Social Workers provide counseling, advocacy, and emotional support, typically holding social work degrees and licensure. Understanding these differences helps in choosing the right career path or job search focus.

Is a case manager a hard job?

A case manager's job can be challenging as it involves managing complex client needs, coordinating services, and handling emotional situations. The role requires strong communication, organization, and problem-solving skills, and may involve working under pressure or with difficult cases.
More about Case Manager jobs

What are the most commonly searched types of Case jobs in Kitchener, ON?

The most popular types of Case jobs in Kitchener, ON are:

What job categories do people searching Case Manager jobs in Kitchener, ON look for?

The top searched job categories for Case Manager jobs in Kitchener, ON are:

What cities near Kitchener, ON are hiring for Case Manager jobs?

Cities near Kitchener, ON with the most Case Manager job openings:

Case Manager jobs near you
Infographic showing various Case Manager job openings in Kitchener, ON as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Personal Support Manager - RN/ RPN

CarePartners

Waterloo, ON • Hybrid

CA$63K - CA$80K/yr

Full-time

Medical, Dental

Posted 23 days ago

Job description

Overview

We are currently looking for someone to join our dynamic Leadership Team in the role of Personal Support Manager. The primary role of the Personal Support Manager is to provide effective coordination and supervision of the delivery of Community Health Services. 

This is a Full-Time position. Hours of work will be Monday-Friday as well as participation in the Branch Manager On-Call, which includes evenings and weekends on a rotational basis.

This position will be working out of our Waterloo Office as well as working out in the Waterloo- Wellington Community. 

What We Offer

  • Competitive salary, comprehensive health and dental benefits
  • Other employment perks such as Employee Assistance Program, Perkopolis, Rewards Points
  • $1500 signing bonus, payable after 6 months of work
  • Flexible work from home arrangements supporting employee work life balance
  • Inspiring leadership and opportunities for professional growth
  • Supportive & dedicated Safety Health & Wellness team & Pandemic Response team
  • Interprofessional collaboration with our Professional Practice Research & Education Team
  • This position offers a competitive compensation grid, with salary progression based on hours worked and role-specific criteria. The salary range is $63,043.50 to $80,457.00, and placement within the grid will be determined in accordance with company policies and procedures, as well as the candidate’s knowledge, skills, qualifications, and relevant experience.

    • What The Role Involves

    Our leadership team plays a critical role in providing high quality patient care, mentoring our health care teams and inspiring others.

  • Provides coordination, supervision, and coaching to the Community Support Workers in the field.
  • Develops and maintains an effective Care Plan with respect to Community Health Services, independently or in cooperation with the Ontario Health atHome.
  • Keeps abreast of policies outlined in the Regulated Health Professions Act and Community Health Services best practices and monitoring employee performance.
  • Promotes and markets Community Health Services and maintains positive public relations.
  • Provides active guidance for workplace Health and Safety.
  • Performs other duties as required.

    • What You Bring

  • Registered Nurse (RN) or Registered Practical Nurse (RPN) degree or diploma
  • 3 - 5 years of job-related experience or an equivalent combination of education and experience
  • Registration with the College of Nurses of Ontario (CNO)
  • Experience in a community healthcare environment considered an asset
  • Experience in a formal leadership role considered an asset
  • Proven computer skills, including email, word processing, work scheduling systems
  • Thorough knowledge of case management skills and nursing processes and practices
  • Vehicle is required and some regular travel is required
  • Leadership and people management skills are an asset
  • Excellent English verbal and written communication skills
  • French language skills are an asset
  • Current CPR Certification
  • Clear Background and Vulnerable Sector Check

    • CarePartners In Your Community

    In addition to providing home-based health care, CarePartners also serves the community through clinics, transitional care units, and provides relief in retirement homes and shared care settings. Through our Community Nursing Services outreach program, we’ve been organizing staff-led medical care and clinics in countries with poor access to health care since 2009.

    Accessibility

    CarePartners welcomes and encourages applicants from people with disabilities. Candidates can request accommodations at any time in the hiring process.

    Artificial Intelligence

    CarePartners uses iCIMs as part of our recruitment and hiring process. While we incorporate select Artificial Intelligence (AI) features to enhance process efficiency, we remain committed to human-led decision making. All AI-generated outputs are subject to human review to ensure accuracy and fairness.

    This job posting is available due to an existing vacancy.

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