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Case Manager Jobs in Baltimore, MD (NOW HIRING)

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How much do case manager jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for case manager in Baltimore, MD is $22.81, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $24.62 per hour, depending on experience, location, and employer.

What is a case manager?

Case managers are professionals who coordinate and manage support services for individuals in need, such as patients, clients, or social service recipients. They assess clients’ needs, develop care plans, and connect them with appropriate resources to improve their well-being. Case managers often work in healthcare, social services, or mental health settings and act as advocates to ensure clients receive comprehensive and effective support. Their goal is to help clients achieve the best possible outcomes through continuous monitoring and adjustment of care plans.

What do case managers do?

A case manager is a patient care professional who assesses and oversees a patient’s or client’s complete case. Case managers coordinate the many providers involved in a patient’s or client’s care. Depending on the particular position, this may mean coordinating social services, rehabilitation and therapy services, home healthcare, in-patient care, and more. Above all, case managers see that the needs of their patients' or clients' are understood clearly and met as best they can be.

What are the key skills and qualifications needed to thrive as a case manager, and why are they important?

To thrive as a Case Manager, you need strong organizational skills, a background in social work or a related field, and typically a bachelor's degree or relevant certification such as CCM (Certified Case Manager). Familiarity with case management software, electronic health records, and documentation systems is essential for managing client information efficiently. Outstanding communication, problem-solving, and empathy are vital soft skills for building trust and advocating for clients' needs. These competencies are crucial to coordinating resources, ensuring client well-being, and achieving successful outcomes in complex cases.

How does a case manager typically collaborate with other professionals to support clients?

Case Managers frequently work as part of a multidisciplinary team that may include social workers, healthcare providers, mental health professionals, and community resource coordinators. Regular communication and coordination are essential, as Case Managers often organize case conferences, share client progress updates, and advocate for client needs across various services. Collaborating effectively ensures that clients receive comprehensive and cohesive support, making teamwork and strong interpersonal skills critical for success in this role.

What is the difference between Case Manager vs Social Worker?

AspectCase ManagerSocial Worker
Required CredentialsCertification (e.g., CCM), relevant degreesDegree in social work (BSW, MSW), licensure
Work EnvironmentHealthcare facilities, community agencies, insurance companiesHospitals, schools, social service agencies
Employer & IndustryHealthcare, insurance, social servicesPublic and private social service organizations
Common Search/ComparisonFocus on care coordination and resource managementFocus on counseling, advocacy, and social support

While both roles involve supporting individuals in need, Case Managers primarily coordinate care and resources within healthcare and social service settings, often requiring certification. Social Workers provide counseling, advocacy, and emotional support, typically holding social work degrees and licensure. Understanding these differences helps in choosing the right career path or job search focus.

Is a case manager a hard job?

A case manager's job can be challenging as it involves managing complex client needs, coordinating services, and handling emotional situations. The role requires strong communication, organization, and problem-solving skills, and may involve working under pressure or with difficult cases.
More about Case Manager jobs

What are the most commonly searched types of Case jobs in Baltimore, MD?

The most popular types of Case jobs in Baltimore, MD are:

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For Case Manager jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching Case Manager jobs in Baltimore, MD look for?

The top searched job categories for Case Manager jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Case Manager jobs?

Cities near Baltimore, MD with the most Case Manager job openings:

Case Manager jobs near you
Infographic showing various Case Manager job openings in Baltimore, MD as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $47,440 per year, or $22.8 per hour.

Clinical Case Manager

MASTER ST VINCENT DE PAUL OF BALTIM

Rosedale, MD • On-site

$26 - $31/hr

Full-time

Re-posted 16 days ago

Job description

SUMMARY
Responsible for providing high quality program-based case management services to families assigned to a homeless shelter within SVDP Homeless Services Division. The Case Manager assists clients in developing goals that lead to housing stability, monitors progress toward these goals, and provides structure, direction, and service linkage for participants to assist them in transitioning from shelter to permanent housing. Case Managers aid people across a variety of age groups, cultural backgrounds and varying mental and physical conditions. Case Managers act as an advocate for their client's overall health and social stability to ensure they receive the appropriate level of care based on the client report and appropriate results of administered assessments. Case Managers develop service plans that best fit the needs of the individual or family being served. Case Managers develop transitional plans for clients to ensure they continue receiving excellent care after being discharged from an SVDP program, within the community or via another SVDP related program.
PRIMARY DUTIES
  • Develops with each client or family a detailed Service Plan centered on goals that assist in maintaining stable housing. The Service Plan will include specific goals established and executed while the client or family is being triaged in their assigned program within the Homeless Services Division. Goals should be centered around housing stability, developing action plans aimed at successful attainment of goals and timelines for the following areas:
  • Community service linkage
  • Family supportive services
  • Employment and Educational Services
  • Mental health support
  • Financial needs and Budgeting
  • Somatic health management
  • Landlord/Tenant Relationship and Community Living

  • Ensures the successful completion of assigned goals for client or family documented within the Individual Service Plan (ISP).
  • Ensures timely and thorough case notes within external and internal documentation systems.
  • Provides individual life skills support and support to address barriers to success.
  • Provides a minimum of two case management sessions each month to participants.
  • Monitors and provides community linkages for participants in the areas of health, mental health, education and employment, housing, mainstream benefits, and parenting assistance; if applicable.
  • Collects monthly statistics and submits to Director as required.
  • Complete applicable assessments for program participants to ensure proper services and resources are offered.
  • Complete appropriate person-centered planning to develop short- and long-term goals which correlate with prescribed time the individual should be allotted support from their assigned program.
  • Identify and provide linkage to community resources which will assist the client in achieving their own autonomous success.
  • Advocate for clients, when applicable, to decrease the number of systemic barriers that may prevent the client from achieving success.
  • Work collaboratively with internal and external stakeholders to ensure appropriate case coordination to ensure optimal communication and transition within the service delivery process.
  • Gather relevant data via the identified organizational tools to properly monitor activities that aim to support the client in achieving short- and long-term goals within their time-of-service engagement.
  • Develop transitional plan 90 days prior to discharge of every client and family household to ensure the implementation of transitional resources and service linkage for the continued success of the client.

SECONDARY DUTIES
  • Keeps updated on most effective means of accessing services available within the larger community and maintains an active database for referrals and community partners.
  • Participates in registration and processing of participants via the electronic Homeless Management Information System (HMIS).
  • Ensures that each participant agrees, understands, signs, and is in compliance with the Participant Service Agreement.
  • Provides crisis intervention as and when needed.
  • Represent St. Vincent de Paul of Baltimore to various groups, organizations, and service providers appropriately and within organizational standards.
  • Upholds the vision, mission and values of St. Vincent de Paul of Baltimore.
  • Attends all staff meetings and other meetings as directed.
  • Supports a welcoming and positive environment for volunteers and works with them effectively.
  • Other duties as assigned within the scope of the position.

QUALIFICATIONS:
  • Bachelor's Degree with 2 years' experience working with persons who are homeless, at-risk for homelessness or those with a low socioeconomic status, required.
  • Associate's Degree with at least 4 years' experience working with persons who are homeless, at-risk for homelessness or those with a low socioeconomic status, will be considered.
  • Willing and able to work a flexible schedule, weekends, and evenings; if applicable.
  • Knowledge of and respect for confidentiality.
  • Having the ability to have empathy to support vulnerable populations.
  • Motivational to encourage clients to follow their service plan and engage in service delivery.
  • Strong verbal and written communication skills to work collaboratively with internal and external stakeholders.
  • Critical thinking and problem solving to determine the best service plan for each client after assessing clients, analyzing notes from health care and social workers.
  • Administrative organization to manage several different cases at once.
  • Computer literacy to maintain and manage case records.

PHYSICAL REQUIREMENTS
ENVIRONMENTAL CONDITIONS
__X__ Primarily Indoor Work
TYPE OF WORK
___X__MEDIUM WORK: Lifting 50 pounds maximum with frequent lifting and/or carrying of objects up to 25 pounds.

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