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Case Manager Supervisor Jobs in Utah (NOW HIRING)

The Road Home

HiFI Case Manager

Salt Lake City, UT · On-site

$18.90/hr

The HiFI Case Manager works with program participants to secure and maintain housing throughout ... Supervisor Position Status Full-Time Grade, Starting Rate Grade 6, $18.90 FLSA Status Non-Exempt ...

Odyssey House Inc.

Case Manager

Salt Lake City, UT · On-site

$39K/yr

Odyssey House is looking for a Full-Time Case Manager for our Outpatient Facility in Sugarhouse ... Submit reports to supervisor, as requested. * Assist in arranging client appointments/paperwork ...

Odyssey House Inc.

Case Manager

Salt Lake City, UT · On-site

$39K/yr

Odyssey House is looking for a Full-Time Case Manager for our Outpatient Facility in Sugarhouse ... Submit reports to supervisor, as requested. * Assist in arranging client appointments/paperwork ...

Odyssey House Inc.

Case Manager

Salt Lake City, UT · On-site

$39K/yr

Description Odyssey House is looking for a Full-Time Case Manager for our Outpatient Facility in ... Submit reports to supervisor, as requested. * Assist in arranging client appointments/paperwork ...

DOVE Center

Kane County Case Manager

Saint George, UT · On-site

$20/hr

JOB TITLE: Case Manager REPORTS TO: Outreach Advocacy Manager LOCATION: Kane County HOURS ... In these circumstances, a supervisor will approve these duties to ensure they do not change the ...

Dove Center

Kane County Case Manager

Saint George, UT · On-site

$20/hr

JOB TITLE: Case Manager REPORTS TO: Outreach Advocacy Manager LOCATION: Kane County HOURS ... In these circumstances, a supervisor will approve these duties to ensure they do not change the ...

First Step House

Nurse Case Manager

Salt Lake City, UT · On-site

$72K - $80K/yr

Supervises and manages the medication control system at Valor House in accordance with Sections ... Participates in case consultations and interdisciplinary team meetings, contributing a nursing and ...

First Step House

Nurse Case Manager

Salt Lake City, UT · On-site

Supervises and manages the medication control system at Valor House in accordance with Sections ... Participates in case consultations and interdisciplinary team meetings, contributing a nursing and ...

CVS Health

Case Manager, Registered Nurse

Mountain Home, UT · On-site

$54K - $155K/yr

Consults with supervisor and others in overcoming barriers in meeting goals and objectives, presents cases at case conferences for multidisciplinary focus to benefit overall claim management. * Using ...

The Road Home

Housing Case Manager

Salt Lake City, UT · On-site

$18.90/hr

The Case Manager will help connect families with resources and work closely with the Case ... Communicate clearly and effectively with clients, coworkers, and supervisors using verbal and ...

First Step House

ACT Case Manager

Salt Lake City, UT · On-site

$46K/yr

As an ACT Team Case Manager, you won't be sitting behind a desk all day. You'll work directly with clients in their homes, shelters, community settings, and wherever support is needed. You'll serve ...

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All JobsCase Supervisor JobsCase Manager Supervisor JobsCase Manager Supervisor Jobs in Utah

Case Manager Supervisor information

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How much do case manager supervisor jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for case manager supervisor in Utah is $20.90, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $22.55 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a case manager supervisor?

To thrive as a Case Manager Supervisor, you need expertise in case management practices, a relevant degree (such as social work or counseling), and supervisory experience. Familiarity with case management software, client tracking systems, and often a professional certification like CCM (Certified Case Manager) is highly valued. Strong leadership, conflict resolution, and communication skills help you motivate your team and ensure effective service delivery. These competencies are crucial for maintaining high standards of client care, team performance, and regulatory compliance in complex service environments.

How does a case manager supervisor typically support their team in handling high caseloads or complex cases?

A Case Manager Supervisor plays a crucial role in supporting their team when facing high caseloads or particularly complex cases by providing guidance, facilitating case conferences, and ensuring access to necessary resources. They often help prioritize workloads, offer strategies for time management, and may intervene directly when cases require escalation. Supervisors also foster a collaborative environment where team members can share challenges and best practices, ensuring consistent quality of care and compliance with organizational standards. Regular check-ins and ongoing professional development are common approaches used to support and empower their team.

What is the difference between Case Manager Supervisor vs Case Manager?

AspectCase Manager SupervisorCase Manager
CredentialsTypically requires a bachelor's degree in social work, psychology, or related field; some roles prefer a master's degreeUsually requires a bachelor's degree; certifications like CCM can be beneficial
Work EnvironmentSupervises case managers in healthcare, social services, or insurance settingsDirectly interacts with clients to assess needs and develop care plans
ResponsibilitiesOversees case management teams, ensures compliance, and manages complex casesProvides direct case management services, advocates for clients, and develops care strategies

The main difference is that a Case Manager Supervisor oversees and manages a team of case managers, focusing on leadership and compliance, while a Case Manager works directly with clients to coordinate care. Both roles require relevant credentials and industry experience, but the supervisor has additional responsibilities related to team management and quality assurance.

How much do case manager supervisors make?

In general, case manager supervisors earn an average salary of around $70,000 to $85,000 annually, depending on experience, education, and the organization. In larger cities, salaries tend to be higher due to cost of living and demand for experienced supervisors. They often oversee case management teams, ensuring compliance and quality of service delivery.

What does a case manager supervisor do?

A case manager supervisor oversees a team of case managers, ensuring clients receive appropriate services and support. They coordinate casework, monitor progress, provide training, and ensure compliance with policies and regulations, often using case management software. Strong leadership, communication skills, and knowledge of social services are essential for this role.

What cities in Utah are hiring for Case Manager Supervisor jobs?

Cities in Utah with the most Case Manager Supervisor job openings:

Case Manager Supervisor jobs near you
Infographic showing various Case Manager Supervisor job openings in Utah as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $43,464 per year, or $20.9 per hour.

HiFI Case Manager

The Road Home

Salt Lake City, UT • On-site

$18.90/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

Job description

WHO WE ARE
The Road Home was founded in 1923 and has been a leader in the endeavor to end homelessness for over 100 years. We provide emergency shelters, supportive services, and housing-focused-minded rental assistance that helps individuals and families step out of homelessness and back into the community.We are seeking compassionate and empathetic individuals who are interested in making a difference in the lives of others and their community.
The Road Home is an Equal Opportunity Employer
Our mission to help people experiencing homelessness is strengthened by a highly qualified team with a variety of perspectives, backgrounds, and experiences. We are committed to fostering a workplace where everyone feels valued, respected, and empowered to contribute their unique strengths.
We welcome applicants from all walks of life who share our passion for ending homelessness, collaboration, and compassion. Together, we can create a supportive environment where every voice is heard, and every person has the opportunity to succeed.
BENEFIT SUMMARY
The Road Home is a 501c3 non-profit social services agency whose mission is to help people step out of homelessness and back into our community.
Come be part of the solution.
We have a robust, reasonably-priced, and inclusive benefits plan for full and part-time employees (25-40 hours/week)
  • Health Care Plan (Medical, Dental & Vision)
  • HSA, FSA, HRA (We reimburse part of your deductible!)
  • Retirement Plan (403B with TRH contribution and match)
  • FREE Life Insurance for employees
  • Paid Time Off (Vacation, Sick & 12 Public Holidays)
  • One Floating Holiday Per Year
  • Free Short Term & Long Term Disability
  • Employee Assistance Program
  • Free Training & Development
  • Tuition Assistance for a wide variety of classes!
  • Public Service Loan Forgiveness (PSLF) qualifying agency

JOB SUMMARY
The Housing First for Individuals Program (HiFI) is a team of case managers who provide support and services to households without children who have experienced chronic homelessness. The HiFI Case Manager works with program participants to secure and maintain housing throughout Salt Lake County while helping individuals build community connections and access specialized services when needed. Individuals are referred to the HiFI team through a standardized community process involving multiple partner agencies. Case managers are expected to collaborate consistently and professionally with these partners to coordinate care and support housing stability. HiFI Case Managers provide services using a person-centered, Housing Focused, and trauma-informed approach. The program promotes harm reduction practices, and this role requires the ability to engage in open, honest, and non-judgmental conversations while supporting participants in meeting their goals.
*Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
*This is an in-person position that requires travel between various resource centers and shelters.
Positions Available
1
Locations
Headquarters (HQ)
1415 S Main Street Salt Lake City, UT 84115
Shift
9am-5pm, Monday- Friday
Reports to
Housing Supervisor
Position Status
Full-Time
Grade, Starting Rate
Grade 6, $18.90
FLSA Status
Non-Exempt
ESSENTIAL DUTIES AND RESPONSIBILITIES
  1. Provide direct case management services to program participants, including crisis intervention, assessments, goal setting, creative problem-solving, and connecting participants to agency and community resources.
  2. Offer outreach services to clients in a variety of settings, including their homes, community resource centers, and outdoors when needed.
  3. Maintain accurate and timely records of all services provided to program participants, ensuring documentation is complete and submitted as required.
  4. Attend regular meetings, including weekly clinical case staffing and one-on-one supervision, to support participant progress and professional growth.
  5. Use agency vehicles to provide transportation for participants to appointments, housing viewings, and other housing-related activities.
  6. Collaborate with community partners and referring agencies to coordinate care, share updates, and ensure participants receive seamless support.
  7. Assist participants in building connections to community resources, including healthcare, mental health services, substance use support, and employment opportunities.
  8. Support participants in navigating landlord and property management relationships to promote housing stability.
  9. Engage participants in open, non-judgmental conversations about their goals and provide ongoing encouragement using a harm reduction approach.
  10. Attend mandatory agency trainings, including Trauma-Informed Care, Housing Focused, De-escalation, Suicide Prevention, CPR, and more.
  11. Participate in emergency drills and environmental safety activities, as required.
  12. Follow all agency protocols for security, safety, and sanitation to maintain a clean and secure environment for guests and staff.
  13. Maintain regular and reliable attendance as an essential function of this position.

*Other duties as assigned.
*Reasonable accommodations may be considered to enable all individuals to perform these essential functions, so please still apply.
Promoting Best Practice
  • Actively engage with and honor the unique backgrounds, identities, and experiences of all individuals we serve.
  • Advance the agency's commitment to honoring diverse ethnic and cultural heritages through daily actions that foster genuine belonging.
  • Implement Housing Focused principles, risk management strategies, and high-access services as foundational to our mission.
  • Maintain healthy boundaries using trauma-informed approaches in all interactions.

*Must pass a pre-employment background check and drug screening.
EDUCATION AND EXPERIENCE
  • Experience working with diverse and/or vulnerable populations is preferred.
  • Lived, work, or volunteer experience in a related field OR a degree in a social services or human services field, is required.

SKILLS AND EXPECTATIONS
  1. Demonstrate a genuine commitment to the mission and vision of The Road Home.
  2. Work collaboratively as a team player with staff and community partners.
  3. Be dependable, reliable, and consistent in all responsibilities.
  4. Stay organized and motivated to complete tasks accurately and on time.
  5. Work independently as a self-starter, managing workload with minimal supervision.
  6. Communicate effectively and handle difficult situations with professionalism and compassion.
  7. Strong interpersonal skills and ability to work with diverse populations.
  8. Provide thoughtful and attentive customer service by communicating clearly and handling difficult situations with professionalism, patience, and empathy.
  9. Use basic computer programs (email, spreadsheets, and more) and have basic computer skills.
  10. Ability to accept supervision, direction, and feedback with openness.
  11. Communicate clearly and effectively with clients, coworkers, and supervisors using verbal and written communication.
PHYSICAL AND EQUIPMENT REQUIREMENTS
  • Ability to lift and move heavy items up to 25 pounds.
  • Ability to sit, stand, and move for at least an hour at a time or more.
  • Must be at least 21 years old, have a valid, unexpired driver's license (not a learner's permit), and the ability to drive a vehicle, as needed.

Apply