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Case Manager Counselor Jobs in Springfield, IL (NOW HIRING)

onehopeunited

Intact Case Manager

Springfield, IL · On-site

$26.10/hr

Intact Case Manager We are seeking a dedicated and experienced Intact Case Manager to join our team ... Employee Assistance Program with 6 free counseling sessions * Career ladders, professional ...

One Hope United

Intact Case Manager

Pleasant Plains, IL · On-site

$26.10/hr

Intact Case Manager We are seeking a dedicated and experienced Intact Case Manager to join our team ... Employee Assistance Program with 6 free counseling sessions * Career ladders, professional ...

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Case Manager Counselor information

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How much do case manager counselor jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for case manager counselor in Springfield, IL is $23.48, according to ZipRecruiter salary data. Most workers in this role earn between $18.12 and $25.48 per hour, depending on experience, location, and employer.

What does a case manager counselor do?

A Case Manager Counselor works with clients to assess their needs, develop treatment or service plans, and connect them with appropriate resources and support. They help clients navigate complex systems, such as healthcare, social services, or legal assistance, providing guidance and advocacy throughout the process. Case Manager Counselors often monitor progress, coordinate with other professionals, and adjust plans as needed to ensure clients achieve their goals.

What are the key skills and qualifications needed to thrive as a case manager counselor?

To thrive as a Case Manager Counselor, you need a background in social work, counseling, or psychology, often supported by a relevant bachelor's or master's degree and, in some cases, state licensure. Familiarity with case management software, documentation systems, and knowledge of community resources are typically required. Strong interpersonal skills, active listening, empathy, and problem-solving abilities help build trust and effectively support clients. These skills and qualifications are crucial for coordinating comprehensive care plans, advocating for clients, and achieving positive outcomes in complex social service environments.

What are some common challenges faced by case manager counselors when supporting clients, and how can they be addressed?

Case Manager Counselors often encounter challenges such as managing heavy caseloads, addressing complex client needs, and navigating limited community resources. Effective time management, strong organizational skills, and consistent communication with clients and multidisciplinary teams can help mitigate these challenges. Building a robust network of community partners and participating in regular training also empowers counselors to provide comprehensive support and adapt to evolving client situations.

What is the difference between Case Manager Counselor vs Social Worker?

AspectCase Manager CounselorSocial Worker
CredentialsOften requires a bachelor's or master's degree in counseling, psychology, or social work; licensure may be neededTypically requires a bachelor's or master's degree in social work (BSW or MSW); licensure is usually required
Work EnvironmentHealthcare facilities, community agencies, mental health clinicsHospitals, schools, government agencies, community organizations
Employer & IndustryHealthcare providers, mental health organizations, social service agenciesPublic and private social service agencies, healthcare, education

While both roles involve supporting clients and coordinating services, Case Manager Counselors focus more on counseling and mental health support, whereas Social Workers often handle broader social issues, advocacy, and resource connection. Understanding these differences helps in choosing the right career path or job search focus.

Can I be a case manager counselor without a degree?

A case manager counselor typically needs at least a high school diploma or equivalent, but many employers prefer candidates with a bachelor's degree in social work, psychology, or a related field. Certification or licensure may be required depending on the state or organization, and relevant skills include communication, organization, and knowledge of social services. Having a degree can improve job prospects and advancement opportunities in this field.

What is a case manager counselor in counseling?

A case manager counselor is a professional who assesses clients' needs, develops treatment plans, and coordinates services to support their mental health, substance abuse recovery, or social services. They often work in healthcare or social service settings, utilizing counseling skills and case management tools to ensure clients receive appropriate resources and ongoing support.

What are popular job titles related to Case Manager Counselor jobs in Springfield, IL?

For Case Manager Counselor jobs in Springfield, IL, the most frequently searched job titles are:

What job categories do people searching Case Manager Counselor jobs in Springfield, IL look for?

The top searched job categories for Case Manager Counselor jobs in Springfield, IL are:

What cities near Springfield, IL are hiring for Case Manager Counselor jobs?

Cities near Springfield, IL with the most Case Manager Counselor job openings:

Case Manager Counselor jobs near you

Case Manager

Helping Hands Of Springfield Inc

Springfield, IL

$48K - $51K/yr

Full-time

Re-posted 12 days ago

Job description


Reports To: Director of Case Management
Hours: 40 hours per week. Must be willing to work the occasional night or weekend
Physical Demands: Ability to lift and move 40 lbs
Other: Access to personal transportation is necessary for this position
Qualifications: Bachelor’s degree in the area of social service or equivalent professional experience. Experience working in substance abuse and mental health field preferred.
Summary: Primary responsibility is providing and reporting case management services and life skill development for formerly homeless individuals. The case manager supports clients to increase their financial stability, improve their wellness, and reach independence. The Case Manager will work as part of a multi-disciplinary team to provide services.
Responsibilities:
  • Conduct assessments and interviews to determine eligibility for the program before program entry
  • Complete intakes and in-depth assessment at program entry
  • Develop and update action plans, case notes and other documents related to a participants file and in accordance with grant requirements. Action plans are generated based on written assessment and client buy-in
  • Provide ongoing life skills development including problem solving and skill development to aid in the participants’ process of improving independence and quality of life
  • Provide specialized and targeted interventions when clients are at risk of eviction
  • Connect participants to medical, mental health, and other supportive counseling services
  • Advocate for participants so they can obtain services specified in their action plan
  • Provide outreach in order to engage participants who do not follow through with appointments and case management
  • Establish a broad base of knowledge of community services and communicating appropriate referrals to clients
  • Engage with community partners to provide services onsite and offsite
  • Conduct scheduled visits in the client’s unit to ensure compliance with lease and program rules
  • Guide participants through the process of application, qualification, re-determination for SSI, SSDI, Medicaid, Medicare, SNAP, and other benefits/services as needed
  • Distribute grant funded and/or donated goods to clients as available. Document receipt and follow grant guidelines regarding distribution
  • Keep and maintain accurate and up-to-date client files. This includes data in HMIS and client’s physical file
  • Track and report outcomes and provide data updates on participants as directed
Other Responsibilities: Participate in on-site and off-site trainings and meetings; Attend external and internal case staffing meetings as necessary to coordinate services; Work as part of team to ensure service delivery to all clients;
Transport client’s in agency vehicle as directed by supervisor; While performing the duties of this job, the employee is regularly required to talk or hear, sit, use hands, reach with hands and arms, stand, walk, and use stairs. Other duties as assigned.
Helping Hands of Springfield is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard for race, ethnicity, religion, sexual orientation, veteran status, national origin, or disability.