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Case Management Jobs in Springfield, VA (NOW HIRING)

About the Job Unit Highlights Key Responsibilities The Director of Case Management provides strategic and operational leadership for the health plan's enterprise case management function across two

Director, Case Management

Leesburg, VA · On-site

$130K - $211K/yr

The Director of Case Management leads and coordinates key strategic development and functional services to support department objectives and organizational goals. Maintains effective and responsive

Case Management Supervisor

Rockville, MD · On-site

$90K - $100K/yr

Position Title: Case Management Supervisor Department: Homeless Services Reports To: Director of Homeless Services Employment Status: Full-time FLSA Status: Exempt Salary: $90,000 - $100,000 annually

Case Management Supervisor

Rockville, MD · On-site

$90K - $100K/yr

Position Title: Case Management Supervisor Department: Homeless Services Reports To: Director of Homeless Services Employment Status: Full-time FLSA Status: Exempt Salary: $90,000 - $100,000 annually

Description This position requires excellent cross functional collaboration with internal stakeholders, including marketing, nurse educators, sales, and reimbursement specialists to align objectives

Case Management Supervisor

Rockville, MD · On-site

$90K - $100K/yr

Position Title: Case Management Supervisor Department: Homeless Services Reports To: Director of Homeless Services Employment Status: Full-time FLSA Status: Exempt Salary: $90,000 - $100,000 annually

Manager Case Management

Falls Church, VA

$21.25 - $27.50/hr

Inova Fairfax Hospital is looking for a dedicated Experienced Manager Case Management to join the Case Management Team. This role will be Full-Time, Day shift: Monday - Friday 8:30 am - 5:00pm. This

Case Management Analyst

Chantilly, VA · On-site

$92K - $166K/yr

Are you looking for an opportunity to make an impact? At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We

Are you looking for an opportunity to make an impact? At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We

Case Management Officer

Mclean, VA · On-site

$20.25 - $26/hr

Overview VTG is seeking Case Management Officers to support our Client's challenging operational requirements at multiple locations in the Washington Metropolitan Area. What will you do? Conduct

Case Management Officer

Mclean, VA · On-site

$20.25 - $26/hr

Overview VTG is seeking Case Management Officers to support our Client's challenging operational requirements at multiple locations in the Washington Metropolitan Area. What will you do? Conduct

Case Management Officer

Reston, VA

$20.75 - $26.75/hr

Overview VTG is seeking Case Management Officers to support our Client's challenging operational requirements at multiple locations in the Washington Metropolitan Area. What will you do? Conduct

Case Management Officer

Herndon, VA · On-site

$20.50 - $26.50/hr

Overview VTG is seeking Case Management Officers to support our Client's challenging operational requirements at multiple locations in the Washington Metropolitan Area. What will you do? Conduct

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Showing results 1-20

Case Management information

See Springfield, VA salary details

$14

$23

$34

How much do case management jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for case management in Springfield, VA is $23.98, according to ZipRecruiter salary data. Most workers in this role earn between $20.10 and $25.87 per hour, depending on experience, location, and employer.

What qualifications do you need to be a case manager?

To become a case manager, candidates typically need a bachelor's degree in social work, psychology, nursing, or a related field. Relevant experience in healthcare, social services, or counseling is often required, along with strong communication and organizational skills. Some positions may require professional certifications such as the Certified Case Manager (CCM) credential.

What are the key skills and qualifications needed to thrive as a Case Manager, and why are they important?

To thrive as a Case Manager, you need strong assessment, planning, and organizational skills, often supported by a degree in social work, nursing, or a related field. Familiarity with case management software, electronic health records, and relevant certifications such as CCM (Certified Case Manager) are typically required. Exceptional communication, empathy, and problem-solving abilities help you build trust and effectively advocate for clients. These skills ensure comprehensive, client-centered care and successful outcomes in complex, multidisciplinary environments.

How does a case manager typically collaborate with other professionals to support clients?

Case managers often work closely with a multidisciplinary team that may include social workers, healthcare providers, counselors, and community resource coordinators. They act as a central point of contact, facilitating communication between all parties to ensure clients receive comprehensive and coordinated care. Regular meetings, case conferences, and detailed documentation are common practices to track progress and address any challenges. This collaboration is essential for developing effective care plans and achieving the best outcomes for clients.

What is the salary of a case manager in the US?

The average salary of a case manager in the United States is approximately $45,000 to $65,000 per year, depending on experience, location, and work setting. Entry-level positions may start lower, while experienced case managers or those with specialized certifications can earn higher wages. Salaries can also vary based on the industry, such as healthcare, social services, or insurance.

What do you do in case management?

In case management, professionals coordinate and oversee services for clients to meet their needs, often in healthcare, social services, or legal settings. They assess client needs, develop care plans, connect clients with resources, and monitor progress to ensure effective support and outcomes.

What is case management?

Case management is a collaborative process in which a case manager assesses, plans, coordinates, and monitors the services required to meet an individual's health or social needs. Case managers work with clients to ensure they receive the appropriate resources, support, and care, often acting as a liaison between clients, families, and service providers. This role is common in healthcare, social services, and legal fields, aiming to improve outcomes and promote client well-being.

What is the difference between Case Management vs Social Work?

AspectCase ManagementSocial Work
Required CredentialsCertification (e.g., CCM), relevant experienceDegree in social work (BSW, MSW), licensure
Work EnvironmentHealthcare facilities, community agencies, insurance companiesHospitals, schools, social service agencies
Employer & Industry UsageHealthcare, insurance, community programsPublic and private social service organizations

While both roles focus on supporting individuals, Case Management primarily involves coordinating services and resources for clients, often within healthcare or insurance settings. Social Work encompasses a broader scope, including counseling, advocacy, and addressing social issues. Understanding these differences helps in choosing the right career path or job role.

What jobs are considered case management?

Case management jobs involve coordinating and providing services to clients in fields such as healthcare, social services, mental health, and rehabilitation. Common roles include case managers, social workers, care coordinators, and discharge planners, often requiring skills in assessment, planning, and documentation, sometimes supported by certifications like the Certified Case Manager (CCM).
What are the most commonly searched types of Case Management jobs in Springfield, VA? The most popular types of Case Management jobs in Springfield, VA are:
What job categories do people searching Case Management jobs in Springfield, VA look for? The top searched job categories for Case Management jobs in Springfield, VA are:
What cities near Springfield, VA are hiring for Case Management jobs? Cities near Springfield, VA with the most Case Management job openings:
Infographic showing various Case Management job openings in Springfield, VA as of July 2026, with employment types broken down into 2% As Needed, 77% Full Time, 18% Part Time, and 3% Contract. Highlights an 85% Physical, 4% Hybrid, and 11% Remote job distribution, with an average salary of $49,869 per year, or $24 per hour.
Director Case Management

Director Case Management

MedStar Health

Washington, DC • On-site

Full-time

Posted 14 days ago


Medstar Health rating

7.8

Company rating: 7.8 out of 10

Based on 238 frontline employees who took The Breakroom Quiz

132nd of 885 rated healthcare providers


Job description

About the Job
Unit Highlights
Key Responsibilities
The Director of Case Management provides strategic and operational leadership for the health plan's enterprise case management function across two health plans under a centralized clinical operations model. The Director of Case Management (DCM) is responsible for the operational functions the Case Management team, including the direct supervision, coaching and counseling of staff. The DCM will direct and coordinate the Case Management operations staff with specific focus on Person Centered Enrollee Care and the Enrollee Continuum of Care models. This role designs, standardizes, implements and optimizes care management programs to improve quality outcomes, enhance enrollee experiences, reduce avoidable utilization, and ensure regulatory compliance. The Director of Case Management (DCM) oversees case management activities that may include behavioral health, utilization management and care management functions and serves as a liaison to government and other regulatory agencies, as well as internal departments. The Director monitors staff and program performance, compares results against goals, recommends improvements and decisions aligning with expected outcomes. The Director supports Managers managing case management coordination and care management staff. The Director ensures adherence of case management programs across markets while addressing unique state-specific regulatory and population needs, partners closely with Utilization Management, Pharmacy, Quality, Population Health Equity, and Provider Relations to drive enterprise clinical performance.
Primary Duties and Responsibilities
  1. Leads the enterprise case management strategy across both health plans, ensuring alignment with clinical, quality, and financial goals.
  2. Develop and manage the field-based activities of the Case Management Assessment Team (CMAT) of RN Field Case Managers to ensure person-centered enrollee care and strict contractual compliance
  3. Oversee and ensure the timely execution of Case Management activities related to Enrollee Discharge Planning, Transitions of Care, special benefit operations (for example, transportation and personal care services), Behavioral Health Case Management, and Special Population Services (for example, unhoused enrollees and pediatric case management).
  4. Establish and maintain a monitored reporting cadence (for example, reports and dashboards) for enrollees in case management that include annual assessments, critical incidents, special populations, behavioral health, and transitions of care coordination efforts
  5. Ensure dashboard oversight for the production and validation of case management activities, including standardized goals and scorecards, to support contractual compliance and both individual and health plan case management performance
  6. Standardizes case management policies, workflows, and documentation practices across markets while maintaining state-specific regulatory compliance.
  7. Monitors and improves member engagement rates, including outreach success, care plan completion and sustained participation. Ensure seamless integration between Case Management and Utilization Management to reduce fragmentation and duplication of effort.
  8. Partners with Pharmacy leadership to coordinate care for members utilizing high-cost or specialty medications.
  9. Collaborates with Quality Improvement teams to close gaps in care and improve HEDIS and other performance metrics.
  10. Develops strategies to reduce avoidable emergency department visits and hospital readmission through proactive care coordination.
  11. Monitors medical expense impact and total cost of care trends related to care management interventions.
  12. Establishes and monitor key performance indicators (KPIs) including engagement rates, readmission rates, care plan timeliness, and staff productivity, while driving measurable outcomes
  13. Ensures compliance with state Medicaid agencies, CMS, NCQA, and contractual requirements across both health plans, deploying corrective action plans where applicable
  14. Supervises and develops manager and supervisors, ensuring strong leadership cascade and accountability within a centralized structure.
  15. Design and optimize centralized staffing models and caseload distribution to ensure efficiency and effectiveness. Establish RE's/Reasonable Expectancy targets for the assigned work
  16. Drives continuous process improvement initiatives using data analytics and performance insights.
  17. Partners with Finance and Actuarial team to evaluate the ROI of care management programs.
  18. Supports value-based payment and alternative payment models, aligning case management strategies with provider performance incentives.
  19. Provides executive-level reporting and strategic recommendations to the VP of Clinical Operations and senior leadership.
  20. Champions a culture of member-centered, culturally competent care coordination that improves health equity and outcomes across both markets.

Education
  • Nursing, Social Work, or related healthcare field accredited School of Nursing required.
  • Nursing (MSN), Public Health (MPH), Healthcare Administration (MHA), Business Administration (MBA), or related field preferrred

Experience
  • 8-10 years Progressive experience in managed care or health plan operations required.
  • 5-7 years Leadership experience in case management, care coordination, or population health management required.
  • Leadership experience in case management, care coordination, or population health management required.
  • Experience leading multi-market or centralized teams preferred.
  • Proven track record of improving quality outcomes, reducing avoidable utilization, and managing medical expense trends.
  • Experience with regulatory audits (state Medicaid agencies, CMS) and NCQA accreditation processes.
  • Experience implementing risk stratification tools and data-driven care models.
  • Prior experience collaborating with Utilization Management, Pharmacy, Quality, and Provider Relations functions.

KSA'S
Strong knowledge of state Medicaid, CMS, NCQA and contractual requirements related to case management and care coordination.
Deep understanding of population health management, social determinants of health, and risk-based care models
Financial acumen with the ability to interpret PMPM trends, total cost of care data, and ROI analysis.
Expertise in care transitions, complex case management, maternal health, behavioral health integration, and high-risk population management.
Ability to lead organization change within a centralized clinical operations model.
Strong analytical skills with the ability to translate data into actionable strategy
Excellent executive-level communication and presentation skills.
Proven ability to build high-performing teams and drive accountability.
Skilled in cross-functional collaboration and stakeholder engagement.
Demonstrated commitment to culturally competent, member-centered care.
Proficiency with care management platforms, electronic health records and reporting tools.
Licensure
RN - Registered Nurse - State Licensure and/or Compact State Licensure -
Active, unrestricted clinical license; Multi-state licensure or eligibility for licensure in Maryland and DC required
(RN strongly preferred)
LCSW- License Clinical Social Worker -Multi-state licensure or eligibility for licensure in Maryland and DC required
CCM - Certified Case Manager- Certified Case Manager (CCM) or other nationally recognized case management certification required
This position has a hiring range of
USD $120,702.00 - USD $238,222.00 /Yr.

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About Medstar Health

Sourced by ZipRecruiter

MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation, and research. Our team of 32,000 includes physicians, nurses, residents, fellows, and many other clinical and non-clinical associates working in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest home health provider in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar Health is dedicated not only to teaching the next generation of doctors, but also to the continuing education, professional development, and personal fulfillment of our whole team. Together, we use the best of our minds and the best of our hearts to serve our patients, those who care for them, and our communities. It's how we treat people.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Columbia, MD, US

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