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Case Management Jobs in Raleigh, NC (NOW HIRING)

Duke Health

Case Manager

Raleigh, NC · On-site

$19.50 - $25/hr

Assess all assigned patients for case management needs, including discharge planning, care transitions, advocacy, consultations, and patient/family education. * Develop, implement, and evaluate ...

Duke Health

Case Manager

Raleigh, NC · On-site

$19.50 - $25/hr

Assess all assigned patients for case management needs, including discharge planning, care transitions, advocacy, consultations, and patient/family education. * Develop, implement, and evaluate ...

Duke University

Case Manager

Durham, NC · On-site

$19.25 - $24.75/hr

Assess all assigned patients for case management needs, including discharge planning, care transitions, advocacy, consultations, and patient/family education. * Develop, implement, and evaluate ...

Select Source International

Case Manager

Durham, NC · On-site

$19.25 - $25/hr

Commercial Care Management: Certified Case Manager (CCM) certification is required within 2 years of employment. * FEP and Senior Segment: Certified Case Manager (CCM) certification is required ...

Select Source International

Case Manager

Durham, NC

$19.25 - $25/hr

Commercial Care Management: Certified Case Manager (CCM) certification is required within 2 years of employment. * FEP and Senior Segment: Certified Case Manager (CCM) certification is required ...

genex

Medical Nurse Case Manager

Durham, NC · On-site

Individual will be responsible for assessment, planning, coordination, implementation and evaluation of injured/disabled individuals involved in the medical case management process. Works as an ...

genex

Medical Nurse Case Manager

Raleigh, NC

Individual will be responsible for assessment, planning, coordination, implementation and evaluation of injured/disabled individuals involved in the medical case management process. Works as an ...

Advocate Aurora Health

Case Manager SE

Wake Forest, NC · On-site

$38.20 - $57.30/hr

Further, this individual collaborates actively on a daily basis (Monday-Friday) with the identified case management team in order to facilitate timely achievement of expected patient outcomes. When ...

Genex

Medical Nurse Case Manager

Durham, NC · On-site

Individual will be responsible for assessment, planning, coordination, implementation and evaluation of injured/disabled individuals involved in the medical case management process. Works as an ...

Host Healthcare

RN - Case Management

Chapel Hill, NC · On-site

$1K/wk

Host Healthcare is the #1 ranked travel healthcare company in the U.S. with an immediate option for this RN position in Chapel Hill, NC. Sign-up here to submit your application for this role or for ...

Duke Health

Case Manager Adult Transplant

Durham, NC · On-site

Relocation Assistance (based on eligibility) Inpatient Case Management or Transplant experience and NC LCSW License Highly Preferred The Case Manager is responsible for managing an assigned caseload ...

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Case Management information

See Raleigh, NC salary details

$13

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How much do case management jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for case management in Raleigh, NC is $22.31, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $24.09 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Case Manager, and why are they important?

To thrive as a Case Manager, you need strong assessment, planning, and organizational skills, often supported by a degree in social work, nursing, or a related field. Familiarity with case management software, electronic health records, and relevant certifications such as CCM (Certified Case Manager) are typically required. Exceptional communication, empathy, and problem-solving abilities help you build trust and effectively advocate for clients. These skills ensure comprehensive, client-centered care and successful outcomes in complex, multidisciplinary environments.

How does a case manager typically collaborate with other professionals to support clients?

Case managers often work closely with a multidisciplinary team that may include social workers, healthcare providers, counselors, and community resource coordinators. They act as a central point of contact, facilitating communication between all parties to ensure clients receive comprehensive and coordinated care. Regular meetings, case conferences, and detailed documentation are common practices to track progress and address any challenges. This collaboration is essential for developing effective care plans and achieving the best outcomes for clients.

What is case management?

Case management is a collaborative process in which a case manager assesses, plans, coordinates, and monitors the services required to meet an individual's health or social needs. Case managers work with clients to ensure they receive the appropriate resources, support, and care, often acting as a liaison between clients, families, and service providers. This role is common in healthcare, social services, and legal fields, aiming to improve outcomes and promote client well-being.

What is the difference between Case Management vs Social Work?

AspectCase ManagementSocial Work
Required CredentialsCertification (e.g., CCM), relevant experienceDegree in social work (BSW, MSW), licensure
Work EnvironmentHealthcare facilities, community agencies, insurance companiesHospitals, schools, social service agencies
Employer & Industry UsageHealthcare, insurance, community programsPublic and private social service organizations

While both roles focus on supporting individuals, Case Management primarily involves coordinating services and resources for clients, often within healthcare or insurance settings. Social Work encompasses a broader scope, including counseling, advocacy, and addressing social issues. Understanding these differences helps in choosing the right career path or job role.

What are the most commonly searched types of Case Management jobs in Raleigh, NC? The most popular types of Case Management jobs in Raleigh, NC are:
What are popular job titles related to Case Management jobs in Raleigh, NC? For Case Management jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Case Management jobs in Raleigh, NC look for? The top searched job categories for Case Management jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Case Management jobs? Cities near Raleigh, NC with the most Case Management job openings:
Case Management jobs near you
Case Manager

Case Manager

Duke Health

Raleigh, NC • On-site

$19.50 - $25/hr

Full-time

Posted 20 days ago

Duke Health rating

7.2

Company rating: 7.2 out of 10

Based on 246 frontline employees who took The Breakroom Quiz

329th of 870 rated healthcare providers

Job description

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

About Duke Raleigh Hospital, A Campus of Duke University Hospital

Pursue your passion for caring with the Duke Raleigh Campus in Raleigh, North Carolina. With 204-beds, it is the third largest of the four Duke Health hospitals and offers a comprehensive array of services, including cancer, cardiovascular, neuroscience, advanced gastrointestinal, and wound healing care.

Duke Nursing Highlights:

  • Duke University Health System is designated as a Magnet organization
  • Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.
  • Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
  • Duke University Health System has 6000 + registered nurses
  • Quality of Life: Living in the Triangle!
  • Relocation Assistance (based on eligibility)

The Case Manager is responsible for managing an assigned caseload to ensure timely assessment, planning, implementation, and evaluation of discharge plans and care transitions across the continuum of care. This role supports optimal patient outcomes, effective resource utilization, and compliance with CMS and other regulatory agencies. The Case Manager collaborates closely with interdisciplinary teams, patients, families, and community partners to coordinate safe, efficient care transitions.

Key Responsibilities

Care Coordination & Discharge Planning

  • Assess all assigned patients for case management needs, including discharge planning, care transitions, advocacy, consultations, and patient/family education.
  • Develop, implement, and evaluate individualized discharge plans ensuring timely and appropriate transitions of care.
  • Coordinate services such as Home Health, Durable Medical Equipment (DME), transportation, Substance Abuse Treatment, outpatient follow-up, Skilled Nursing Facility (SNF) placement, and Acute Rehab referrals.
  • Monitor daily census to ensure all patients are evaluated for case management needs.

Collaboration & Communication

  • Maintain effective communication with the healthcare team regarding assessment findings, discharge needs, and provider orders.
  • Provide education to patients, families, and care teams regarding benefits, reimbursement guidelines, and regulatory requirements.
  • Collaborate with Utilization Management to support payer negotiations, reduce denials, and promote appropriate resource use.

Documentation & Compliance

  • Maintain timely, accurate documentation of assessments, interventions, discharge arrangements, and all actions taken.
  • Ensure compliance with federal, state, and local regulations, as well as organizational policies.
  • Prepare reports and maintain records as required.

Quality & Professional Development

  • Participate in Quality Assurance/Performance Improvement (QAPI) activities.
  • Represent the department with professionalism while fostering positive working relationships across Duke Health and external partners.
  • Provide weekend, holiday, or after-hours coverage as assigned based on entity needs.

Knowledge, Skills & Abilities

  • Ability to work independently in a self-directed role.
  • Strong problem-solving skills and ability to manage complex situations.
  • Excellent written and verbal communication skills.
  • Basic computer proficiency.

Minimum Qualifications

Education

  • BSN or MSW required

Experience

  • Minimum of 3 years of relevant experience

License and Certification

  • Case Management Certification (ACM, CCM, or ANCC) required within 3 years of hire
  • For BSN-prepared candidates:Must hold a current RN license (or compact license) in the state of North Carolina.

CASE MANAGER
Job Level: G2

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, genderidentity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.


Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential thatall members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.


Essential Physical Job Functions:

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Employment Type: FULL_TIME

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