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Case Management Jobs in Raleigh, NC (NOW HIRING)

Overview Responsible for assisting with managing the day-to-day operations of the Patient Case Management Department, works with Patient Case Management leadership and the Patient Case Management ...

Overview Responsible for assisting with managing the day-to-day operations of the Patient Case Management Department, works with Patient Case Management leadership and the Patient Case Management ...

Case Managers

Raleigh, NC · On-site

$19.50 - $25/hr

To provide case management services to clients who are eligible for assistance Qualifications: Bachelor's degree in Social Work or related field. Knowledge of community resources and counseling ...

Case Manager

Durham, NC · On-site

$19.25 - $24.75/hr

Assess all assigned patients for case management needs, including discharge planning, care transitions, advocacy, consultations, and patient/family education. * Develop, implement, and evaluate ...

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Case Management information

See Raleigh, NC salary details

$13

$22

$32

How much do case management jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for case management in Raleigh, NC is $22.31, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $24.09 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Case Manager, and why are they important?

To thrive as a Case Manager, you need strong assessment, planning, and organizational skills, often supported by a degree in social work, nursing, or a related field. Familiarity with case management software, electronic health records, and relevant certifications such as CCM (Certified Case Manager) are typically required. Exceptional communication, empathy, and problem-solving abilities help you build trust and effectively advocate for clients. These skills ensure comprehensive, client-centered care and successful outcomes in complex, multidisciplinary environments.

How does a case manager typically collaborate with other professionals to support clients?

Case managers often work closely with a multidisciplinary team that may include social workers, healthcare providers, counselors, and community resource coordinators. They act as a central point of contact, facilitating communication between all parties to ensure clients receive comprehensive and coordinated care. Regular meetings, case conferences, and detailed documentation are common practices to track progress and address any challenges. This collaboration is essential for developing effective care plans and achieving the best outcomes for clients.

What is case management?

Case management is a collaborative process in which a case manager assesses, plans, coordinates, and monitors the services required to meet an individual's health or social needs. Case managers work with clients to ensure they receive the appropriate resources, support, and care, often acting as a liaison between clients, families, and service providers. This role is common in healthcare, social services, and legal fields, aiming to improve outcomes and promote client well-being.

What is the difference between Case Management vs Social Work?

AspectCase ManagementSocial Work
Required CredentialsCertification (e.g., CCM), relevant experienceDegree in social work (BSW, MSW), licensure
Work EnvironmentHealthcare facilities, community agencies, insurance companiesHospitals, schools, social service agencies
Employer & Industry UsageHealthcare, insurance, community programsPublic and private social service organizations

While both roles focus on supporting individuals, Case Management primarily involves coordinating services and resources for clients, often within healthcare or insurance settings. Social Work encompasses a broader scope, including counseling, advocacy, and addressing social issues. Understanding these differences helps in choosing the right career path or job role.

What are the most commonly searched types of Case Management jobs in Raleigh, NC? The most popular types of Case Management jobs in Raleigh, NC are:
What are popular job titles related to Case Management jobs in Raleigh, NC? For Case Management jobs in Raleigh, NC, the most frequently searched job titles are:
What cities near Raleigh, NC are hiring for Case Management jobs? Cities near Raleigh, NC with the most Case Management job openings:
Supervisor, Case Management

Supervisor, Case Management

WakeMed

Raleigh, NC • On-site

Full-time

Posted 8 days ago


WakeMed rating

8.0

Company rating: 8.0 out of 10

Based on 129 frontline employees who took The Breakroom Quiz

88th of 870 rated healthcare providers


Job description

Overview
Responsible for assisting with managing the day-to-day operations of the Patient Case Management Department, works with Patient Case Management leadership and the Patient Case Management Physician Advisor to carry out department goals. Maintains clinical competency and serves as clinical resource to staff of the Patient Case Management Department and to the physician and nursing leadership of WakeMed. Collaborates with physicians, nursing, members of the interdisciplinary team, Patient Financial Services, Patient Access and other departments, to ensure that services are being provided in a timely/quality manner and act as a resource when resolving barriers.
Department Description
Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org .
EOE
Licensure
Certified Case Manager Required - Or Accredited Case Manager Required
Education
Master's Degree Social Work Required
Experience
3 Years Clinical - Case Management Required - Or 1 Year Clinical - Discharge Planning Required

What WakeMed employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


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About WakeMed

Sourced by ZipRecruiter

Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Raleigh, NC, US

Year founded

1961