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Case Management Intake Jobs (NOW HIRING)

The Mike Hostilo Law Firm

Case Manager

Macon, GA · On-site

$19.25 - $24.75/hr

Reports to the Director of Case Management. INTAKE CALL AND FILE SETUP - Complete the intake call within 24 hours. Cases received before 3:00 PM are called the same day. Cases received after 3:00 PM ...

Michael G Hostilo LLC

Case Manager

Macon, GA

$19.25 - $24.75/hr

Reports to the Director of Case Management. INTAKE CALL AND FILE SETUP - Complete the intake call within 24 hours. Cases received before 3:00 PM are called the same day. Cases received after 3:00 PM ...

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Case Management Intake information

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How much do case management intake jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for case management intake in the United States is $24.76, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.92 per hour, depending on experience, location, and employer.

What is the difference between Case Management Intake vs Case Coordinator?

AspectCase Management IntakeCase Coordinator
CredentialsRelevant certifications (e.g., social work, counseling)Similar certifications, often with additional experience
Work EnvironmentHealthcare, social services, community agenciesHealthcare, social services, nonprofit organizations
Employer & Industry UsageUsed during initial client contact and assessmentOversees ongoing case management and client progress
Search & Comparison IntentUnderstanding initial client intake rolesUnderstanding ongoing case management responsibilities

While both roles are integral to client services, Case Management Intake focuses on initial client assessment and data collection, whereas Case Coordinator manages ongoing case plans and client progress. Understanding these differences helps clarify career paths and job expectations in social services and healthcare settings.

What cities are hiring for Case Management Intake jobs?

Cities with the most Case Management Intake job openings:

What states have the most Case Management Intake jobs?

States with the most job openings for Case Management Intake jobs include:

What are popular job titles related to Case Management Intake jobs?

For Case Management Intake jobs, the most frequently searched job titles are:

Intake Specialist

Beverly Hills, CA • On-site

Law Office of Shaun Setareh Inc
See more jobs at Law Office of Shaun Setareh Incexternal

$25 - $35/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 23 days ago

Job description

Intake Specialist — Top California Employment Law Firm
Location: Beverly Hills, CA
Job Type: Full-Time or Part-Time, On-Site
Schedule: 40hrs, Wednesday – Sunday, 11:30 AM to 8:00 PM
or 30 hrs, Wednesday - Sunday, 2:00 PM to 8:00 PM
Pay: $25.00–$35.00 per hour, based on experience
Additional Compensation: Eligible for performance-based bonuses based on qualified sign-ups, accuracy, follow-up, responsiveness, and overall performance
About Us
We are a leading class-action and complex litigation law firm based in Beverly Hills, California. Our firm focuses on high-impact employment law cases, including wage-and-hour, workplace rights, and other complex matters against some of the largest companies in the country.
We are a fast-moving, client-focused team that takes pride in doing meaningful work. Many of the people who contact our firm are dealing with stressful workplace situations and are looking for someone who will listen, ask the right questions, and help guide them through the first step of the legal process.
This role is an excellent entry point for someone who wants to grow in the legal field. You will get valuable hands-on experience speaking with potential clients, learning how employment cases are evaluated, working with legal documents, and supporting the early stages of case development. For the right person, there is room to grow into other roles within the firm, including legal assistant, pre-litigation assistant, case management, intake leadership, or other legal support positions.
About the Role
As an Intake Specialist, you will be one of the first points of contact for potential clients. Your job is to help determine whether someone may have a potential claim, collect key information, organize documents, and assist qualified leads with the sign-up process.
This is a phone-heavy role that requires confidence, empathy, attention to detail, and the ability to stay organized in a fast-paced environment. You do not need to be an attorney, and you will not be expected to give legal advice. However, you should be comfortable asking thoughtful questions, documenting information clearly, and helping move potential clients through the intake process.
What You’ll Do
  • Answer incoming calls from potential clients seeking legal help
  • Respond to email, text, and web inquiries in a timely and professional manner
  • Conduct intake calls and gather important facts about potential employment law claims
  • Screen leads based on firm criteria and prepare information for attorney or management review
  • Assist qualified potential clients with retainer agreements and sign-up steps
  • Follow up with leads who have submitted forms, booked calls, or requested more information
  • Organize new case files, supporting documents, call notes, and intake details
  • Maintain accurate records in the firm’s CRM and case management systems
  • Communicate clearly with attorneys, legal assistants, and management about potential new cases
  • Provide a professional, compassionate, and helpful experience to every potential client
What We’re Looking For
We are looking for someone who is dependable, sharp, personable, and motivated to grow. The ideal candidate is comfortable on the phone, can handle sensitive conversations with professionalism, and knows how to balance empathy with efficiency.
You may be a strong fit if you:
  • Have intake, sales, customer service, call center, or lead screening experience
  • Are comfortable handling a high volume of calls and follow-ups
  • Communicate clearly and professionally by phone, email, and text
  • Can ask good questions, think critically, and spot important details
  • Are organized, reliable, punctual, and able to follow systems
  • Can work independently while also being part of a team
  • Are comfortable using Google Sheets, Outlook, CRMs, and case management software
  • Have an interest in law, litigation, client service, or legal operations
  • Want to build a career in the legal field, not just find another job
Preferred Qualifications
  • Prior experience in a law firm, intake department, call center, sales role, or client-facing office role
  • Experience with legal intake, case screening, or retainer follow-up
  • Familiarity with employment law, wage-and-hour claims, or plaintiff-side litigation
  • Bilingual Spanish strongly preferred
  • Additional languages are a plus
Schedule
This is a full-time, on-site position in Beverly Hills.
The schedule is:
Wednesday through Sunday, 11:30 AM to 8:00 PM Or
Wednesday through Sunday 11:00 AM to 7:30 PM

Applicants must be able to reliably commute to Beverly Hills and work the scheduled days and hours. Limited work-from-home flexibility may be considered after 3-month training, based on performance, reliability, and business needs. WFH is not guaranteed. 
Compensation & Benefits

  • $25.00–$35.00 per hour, based on experience
  • Eligible for performance-based bonuses based on qualified sign-ups, accuracy, follow-up, responsiveness, and overall performance
  • Medical, dental, and vision insurance, partially employer-sponsored
  • 401(k) plan with employer contributions
  • Paid vacation
  • Paid sick leave in accordance with California law
  • Paid parking
  • Annual discretionary bonus
  • Career growth opportunities within the firm
  • Complimentary Snacks 
  • Complimentary Meals on Mondays, Wednesdays, and Fridays
Why This Role Is a Great Opportunity
This is a strong opportunity for someone who wants to break into the legal field and learn how real cases begin. You will gain practical experience with client communication, legal issue spotting, case organization, CRM systems, retainer agreements, and the early stages of litigation support.
If you are ambitious, coachable, organized, and good with people, this role can become a long-term career path within our firm.
How to Apply
Please submit your resume and a brief note explaining why you are interested in working in a legal intake role.
We are looking for someone who is ready to learn, ready to work, and ready to help people take the first step toward protecting their rights.
For additional consideration you can also apply on our website here: https://www.setarehlaw.com/careers/
We look forward to meeting you!