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Case Management Director Jobs in Rockingham, NC (NOW HIRING)

Reliant Rehabilitation

Occupational Therapist

Cheraw, SC · On-site

$34.75 - $46/hr

... rehab technicians, and case management. Uphold professional conduct that reflects Reliant ... Enhance patients' functional abilities through direct provision, oversight, and coordination of ...

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Case Management Director information

See Rockingham, NC salary details

$37.9K

$104.1K

$168K

How much do case management director jobs pay per year?

As of Sep 14, 2026, the average yearly pay for case management director in Rockingham, NC is $104,065.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,500.00 and $119,100.00 per year, depending on experience, location, and employer.

What does a case management director do?

As a case management director, you typically work in a hospital or healthcare facility, ensuring that the patient care meets organizational standards. Duties in a case management director role involve overseeing a team of case managers, guiding and training personnel, developing policies and procedures for the work, establishing and adhering to budgets, communicating with physicians and nurses, providing educational resources to patients, and managing related in-facility projects and patient outreach. Responsibilities can also include analytical tasks such as producing and evaluating reports, tracking department progress, reviewing treatment plans and goals, and providing feedback to case managers.

What does a case management director do?

A Case Management Director oversees the case management department within a healthcare facility, ensuring that patients receive coordinated and effective care. They manage a team of case managers, develop care policies, and collaborate with physicians and other healthcare professionals to optimize patient outcomes. Their responsibilities also include monitoring compliance with regulations, improving care transition processes, and managing department budgets. Ultimately, the Case Management Director plays a crucial role in enhancing patient satisfaction and the efficiency of healthcare delivery.

What are the key skills and qualifications needed to thrive as a case management director, and why are they important?

To thrive as a Case Management Director, you need a comprehensive background in healthcare, social work, or nursing, often supported by a bachelor's or master's degree and relevant licensure such as RN or LCSW. Familiarity with case management software, electronic health records (EHRs), and certifications like ACM or CCM is highly valued. Leadership, strategic thinking, and strong communication skills help drive team performance and coordinate care effectively. These competencies are crucial for ensuring optimal patient outcomes, regulatory compliance, and efficient resource management across healthcare settings.

What are some common challenges faced by case management directors, and how can they effectively address them?

Case Management Directors often encounter challenges such as coordinating multidisciplinary teams, managing caseloads efficiently, and ensuring compliance with evolving healthcare regulations. To address these issues, strong communication and leadership skills are essential, as is staying up to date with regulatory changes and best practices in care coordination. Building collaborative relationships across departments and implementing data-driven strategies can help streamline processes and improve patient outcomes.

What is the difference between Case Management Director vs Case Manager?

AspectCase Management DirectorCase Manager
CredentialsRelevant certifications (e.g., CCM, ACM), bachelor’s or master’s degree in healthcare or social servicesRelevant certifications (e.g., CCM), bachelor’s degree in related field
Work EnvironmentHealthcare facilities, insurance companies, social service agencies, overseeing teamsHospitals, clinics, community agencies, directly working with clients
ResponsibilitiesOverseeing case management programs, strategic planning, staff supervisionAssessing client needs, developing care plans, coordinating services

The main difference is that a Case Management Director oversees the entire program and manages staff, while a Case Manager works directly with clients to coordinate care. The director has broader responsibilities and strategic oversight, whereas the case manager focuses on individual client needs.

Is case management a good career?

A career as a case management director involves overseeing case managers and coordinating services in healthcare, social services, or legal settings. It requires strong organizational, communication, and leadership skills, often supported by relevant certifications and a background in the field. The role offers opportunities for advancement and meaningful work helping clients access resources and support.

What is a case management director?

A case management director is a healthcare or social services professional responsible for overseeing case management programs, coordinating services for clients, and ensuring compliance with regulations. They typically manage staff, develop policies, and utilize case management software to improve client outcomes. Strong leadership, communication skills, and relevant certifications are often required.
More about Case Management Director jobs

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What cities near Rockingham, NC are hiring for Case Management Director jobs?

Cities near Rockingham, NC with the most Case Management Director job openings:

Case Management Director jobs near you
Infographic showing various Case Management Director job openings in Rockingham, NC as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $104,065 per year, or $50 per hour.

Mobile Crisis Management Behavioral Technician- Nights

Rockingham, NC • On-site

DAYMARK RECOVERY SERVICES INC
Offices of Mental Health Practitioners • 201 - 500 employees
Learn more about DAYMARK RECOVERY SERVICES INCexternal

$25.48 - $26.43/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Daymark Recovery Services rating

5.5

Company rating: 5.5 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

Job description

New Hires Who are Benefit Eligible may qualify for Hiring Bonus

Company Mission Statement:

Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services.

Comprehensive Benefits Package:

  • Medical, Dental and Vision Insurance
  • Health Spending Account
  • Company-Paid Life Insurance
  • Short Term Disability
  • 401(k)
  • Paid Holidays
  • Paid Vacation and Sick Leave
  • Employee Assistant Program
  • Referral Bonus Opportunities
  • Extensive Internal Training Program

Pay Scale:  Pay is based off education, experience, and certification level. Plus, shift differential for Nights and Weekends.
Levels are;
Para Professional: $19.71/hr
Peer Support: $20.67/hr.
AP: $22.60/hr.
Associate level QP: $24.04-$25.48/hr.
Bachelor's Level QP: $25.48-$26.43/hr.

Shift: Nights 8pm-8am
Summary: Under indirect supervision, provides, oversees, and/or administers a wide range of psychosocial evaluation/assessment, diagnostic, crisis intervention services in a high-intensity clinical environment which requires a high degree of independent decision-making.  Most aspects of this job require clinical assessment and evaluation skills to consumers that report in crisis to a variety of community settings including magistrate’s office, community sites, and DAYMARK Service Areas in crisis.   Case management/supportive services for disposition of cases is also a core function of this job.

Summary:

  • Provides psychoeducation as indicated in the PCP
  • Assists with crisis interventions
  • Assists the team leader with behavioral and substance use disorder interventions
  • Assists with the development of relapse prevention and disease management strategies
  • Participates in the initial development, implementation, and ongoing revision of the PCP
  • Communicates the beneficiary’s progress and the effectiveness of the strategies and interventions to the team leader as outlined in the PCP

Essential Duties and Responsibilities:

This person is an integral member of an array of services. The responsibilities of the Para professional include, but are not limited to, the following:

Consumer Education / Advocacy

Ensures that consumer/legally responsible person receives information regarding rights and assistance as needed in exercising rights. Assists consumer/legally responsible person in obtaining information about available service providers.

Self Help:

Helps the consumer make informed independent choices and develop a network of supportive individuals.

Pre-Crisis Support

Assist the consumer with using the crisis plan and provide relapse prevention support.

Housing

Supports the consumer to maintain stable housing, improve housing situation, and enhance independent living skills.

Education/Employment

Assists the client in gaining information about going back to school or job training

Developing and implementing a Mental Health Wellness Recovery Action Plan (WRAP)

If with an approved WRAP facilitator or trainer, this can include skill maintenance and enhancement around meals and social activities to build peer relationships where eating is not the core activity.

Units Billed Minimum Requirement: The direct service guideline is 75% of time spent in specific billable contacts per week in the community. (120 units a week)

Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

Must fall under one of the two tech levels below AND be able to demonstrate 1 year of experience providing crisis care in assertive outreach, assertive community treatment, emergency departments, inpatient units, or other services providing comprehensive emergency/crisis services.

Tech 1:

  • Para Professional services are delivered by staff who have the life experience of being diagnosed with a serious mental illness or substance addiction problem, and are currently in recovery, stable, and living without relapses. The Paraprofessional has a high school diploma, or GED and at least five years of life experience with a serious mental illness or substance addiction.
  • Peer Support - Requires Peer Support Certification.
  • AP -requires a bachelor’s degree in social work, Counseling or another Human Services field with no experience.

Tech 2:

  • QP- requires an associate or bachelor's degree in social work, Counseling or another Human Services field. Qualified Professional (QP) required.

What Daymark Recovery Services employees say

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