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Case Management Director Jobs in Rockingham, NC (NOW HIRING)

FirstHealth of the Carolinas, Inc.

CMA/LPN

Pinehurst, NC · On-site

$17 - $21/hr

This position will also help with patient case management, working with LPNs/RNs and the providers ... directed by the provider. Responsibilities Financial/analytical skills. Excellent verbal and ...

FirstHealth of the Carolinas, Inc.

LPN

Pinehurst, NC · On-site

$21 - $28.50/hr

This position will also help with patient case management, working with LPNs/RNs and the providers ... directed by the provider. Responsibilities Financial/analytical skills. Excellent verbal and ...

FirstHealth of the Carolinas, Inc.

LPN

Pinehurst, NC · On-site

$21 - $28.50/hr

This position will also help with patient case management, working with LPNs/RNs and the providers ... directed by the provider. Responsibilities Financial/analytical skills. Excellent verbal and ...

FirstHealth of the Carolinas, Inc.

CMA/LPN

Pinehurst, NC · On-site

$17 - $21/hr

This position will also help with patient case management, working with LPNs/RNs and the providers ... directed by the provider. Responsibilities Financial/analytical skills. Excellent verbal and ...

Paul Edward's Management & Consulting

Be Seen First

Housing Specialist

Laurinburg, NC · On-site

$43K - $47K/yr

... agency-directed training. Possession of a valid driver's license with a good driving record ... case management, and remote certifications.

Terrabella

Memory Care Director

Southern Pines, NC · On-site

$25 - $28/hr

One (1) year management in dementia care required. * Ability to handle multiple priorities ... case-by-case basis. Agency Policy We do not accept unsolicited resumes from staffing agencies.

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Case Management Director information

See Rockingham, NC salary details

$37.9K

$104.1K

$168K

How much do case management director jobs pay per year?

As of Sep 14, 2026, the average yearly pay for case management director in Rockingham, NC is $104,065.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,500.00 and $119,100.00 per year, depending on experience, location, and employer.

What does a case management director do?

As a case management director, you typically work in a hospital or healthcare facility, ensuring that the patient care meets organizational standards. Duties in a case management director role involve overseeing a team of case managers, guiding and training personnel, developing policies and procedures for the work, establishing and adhering to budgets, communicating with physicians and nurses, providing educational resources to patients, and managing related in-facility projects and patient outreach. Responsibilities can also include analytical tasks such as producing and evaluating reports, tracking department progress, reviewing treatment plans and goals, and providing feedback to case managers.

What does a case management director do?

A Case Management Director oversees the case management department within a healthcare facility, ensuring that patients receive coordinated and effective care. They manage a team of case managers, develop care policies, and collaborate with physicians and other healthcare professionals to optimize patient outcomes. Their responsibilities also include monitoring compliance with regulations, improving care transition processes, and managing department budgets. Ultimately, the Case Management Director plays a crucial role in enhancing patient satisfaction and the efficiency of healthcare delivery.

What are the key skills and qualifications needed to thrive as a case management director, and why are they important?

To thrive as a Case Management Director, you need a comprehensive background in healthcare, social work, or nursing, often supported by a bachelor's or master's degree and relevant licensure such as RN or LCSW. Familiarity with case management software, electronic health records (EHRs), and certifications like ACM or CCM is highly valued. Leadership, strategic thinking, and strong communication skills help drive team performance and coordinate care effectively. These competencies are crucial for ensuring optimal patient outcomes, regulatory compliance, and efficient resource management across healthcare settings.

What are some common challenges faced by case management directors, and how can they effectively address them?

Case Management Directors often encounter challenges such as coordinating multidisciplinary teams, managing caseloads efficiently, and ensuring compliance with evolving healthcare regulations. To address these issues, strong communication and leadership skills are essential, as is staying up to date with regulatory changes and best practices in care coordination. Building collaborative relationships across departments and implementing data-driven strategies can help streamline processes and improve patient outcomes.

What is the difference between Case Management Director vs Case Manager?

AspectCase Management DirectorCase Manager
CredentialsRelevant certifications (e.g., CCM, ACM), bachelor’s or master’s degree in healthcare or social servicesRelevant certifications (e.g., CCM), bachelor’s degree in related field
Work EnvironmentHealthcare facilities, insurance companies, social service agencies, overseeing teamsHospitals, clinics, community agencies, directly working with clients
ResponsibilitiesOverseeing case management programs, strategic planning, staff supervisionAssessing client needs, developing care plans, coordinating services

The main difference is that a Case Management Director oversees the entire program and manages staff, while a Case Manager works directly with clients to coordinate care. The director has broader responsibilities and strategic oversight, whereas the case manager focuses on individual client needs.

Is case management a good career?

A career as a case management director involves overseeing case managers and coordinating services in healthcare, social services, or legal settings. It requires strong organizational, communication, and leadership skills, often supported by relevant certifications and a background in the field. The role offers opportunities for advancement and meaningful work helping clients access resources and support.

What is a case management director?

A case management director is a healthcare or social services professional responsible for overseeing case management programs, coordinating services for clients, and ensuring compliance with regulations. They typically manage staff, develop policies, and utilize case management software to improve client outcomes. Strong leadership, communication skills, and relevant certifications are often required.
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The top searched job categories for Case Management Director jobs in Rockingham, NC are:

What cities near Rockingham, NC are hiring for Case Management Director jobs?

Cities near Rockingham, NC with the most Case Management Director job openings:

Case Management Director jobs near you
Infographic showing various Case Management Director job openings in Rockingham, NC as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $104,065 per year, or $50 per hour.

Social Worker/ Case Manager

Raeford, NC • On-site

Serenity Therapeutic Services, Inc.
See more jobs at Serenity Therapeutic Services, Inc.external

Full-time

Re-posted 18 days ago

Job description

Serenity is looking for an experienced Social Worker II to join our growing Therapeutic Forster Care division!
Purpose of Position:
The Social Worker II will work with clients, families, habilitation/treatment teams in the development and implementation of treatment plans. Contact with other professionals is required in the coordination of services, provision of program orientation and consultation to community.
Salary Range:
TBD/DOE
Work Schedule:
Monday - Friday 9:00 - 5:00pm; Hours could vary based on agency needs to include varying shifts; may participate in on-call rotation.
Job Responsibilities:
Planning - Work involves reviewing program objectives and service delivery needs with staff and formulating specific goals and objectives for the assigned program area. Employees provide input to higher-level management on short-range planning needs for staff or unit.
Organizing and Directing - Employees assign cases to staff and maintain workload balance. Employees make changes in work procedures to meet program demands and present recommendations to management on issues which impact on programmatic goals, objectives and policies.
Budgeting - Employees are minimally involved in the development, justification, or allocation of funds. Employees may manage a small unit budget necessary for staff administrative expenditures.
Training - Employees provide on-the-job training for staff and make arrangements for staff to receive formal training when offered.
Setting Work Standards - Employees ensure that policies, rules and regulations are followed. Employees explain and implement changes when necessary.
Reviewing Work - Employees monitor the work of subordinate staff through case reviews, progress reports, conferences and informal discussions to assure compliance with operational standards and established policies.
Counseling and Disciplining - Employees discuss problems with staff and issue initial oral warnings for disciplinary action.
Performing Other Personnel Functions - Employees interview applicants for positions supervised and make recommendations to higher level management on hiring decisions. Employees provide input on discussions concerning promotions and salary adjustments for individuals supervised. Employees participate in subordinate's performance evaluation and approve leave requests.
Dynamics of Work Supervised - Programs are periodically affected by changes in methodology, guidelines and shifting program emphasis. These changes may require employees to develop new approaches or procedures to meet program objectives.
Variety of Work Supervised - Employees supervise staff responsible for the delivery of professional social work service to clients and their families who have a range of social, economic, emotional, or mental problems.
Number of Employees Responsible For - Employees are responsible for supervising approximately five to twelve professional employees.
IEXTENT OF SUPERVISION RECEIVED: Employees are responsible for the quality of service provided by staff. Employees receive reviews through periodic conferences, meetings, informal interaction, reports, and performance appraisals. Review for quality is also received through periodic random case reviews.
RECRUITMENT STANDARDS:
Knowledges, Skills, and Abilities - Knowledge of methods and principles of casework supervision and training. Considerable knowledge of social work principles, techniques and practices and their application to specific casework and community problems. Considerable knowledge of behavioral and socioeconomic problems and their treatment and governmental and private organizations and community resources. Considerable knowledge of the laws, regulations and policies which govern social work programs. Ability to supervise, train, or orient lower-level social workers, students, interns, or other staff. Ability to express ideas clearly and concisely and to plan and execute work effectively.
Qualifications:
Bachelor's of Social Work or Master's degree in social work from an appropriately accredited institution and one year of directly related experience; or a bachelor's degree in social work from an appropriately accredited institution and two years of directly related experience; or a master's degree in a human services field from an appropriately accredited institution and two years of directly related experience; or a bachelor's degree in a human services field from an appropriately accredited institution and three years of directly related experience; or a bachelor's degree from an appropriately accredited institution and four years of directly related experience; or an equivalent combination of education and experience.

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