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Case Management Associate Jobs in Walpole, MA (NOW HIRING)

Making Opportunity Count Inc

Shelter Case Manager

West Roxbury, MA · On-site

$24.52 - $27/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Associate's degree in human services, or related field. * 1 year of experience providing case management services focused on pre-tenancy and tenancy-sustaining services. * Must be empathetic to the ...

Youthbuild Boston Inc

Case Manager

Roxbury, MA · On-site

$50K - $60K/yr

... Management Manage a caseload of approximately 20 students, coordinating weekly with academic ... Associate degree in Human Services (or related) + 5 years' experience, OR Bachelor's degree in ...

Care New England Health System

Case Manager CCBHC

Pawtucket, RI · On-site

$19.50 - $25.25/hr

They deliver person-centered, recovery-oriented case management as part of a multidisciplinary team ... Requirements * Associate's Degree Required, Bachelor's Degree Preferred; Field of Study: Human ...

Delta-T Group Inc.

Case Manager

Boston, MA · On-site

$21.75 - $28/hr

Case Management Education: The Delta-T Group is a nationwide source for interim staffing referrals ... Associate's or bachelor's degree in a related field and/ or equivalent to two years' relevant human ...

Delta-T Group Inc.

Case Manager

Boston, MA · On-site

$21.75 - $28/hr

Case Management Education: The Delta-T Group is a nationwide source for interim staffing referrals ... Associate's or bachelor's degree in a related field and/ or equivalent to two years' relevant human ...

Care New England Health System

Case Manager CCBHC

Pawtucket, RI · On-site

$19.50 - $25.25/hr

They deliver person-centered, recovery-oriented case management as part of a multidisciplinary team ... Requirements * Associate's Degree Required, Bachelor's Degree Preferred; Field of Study: Human ...

Delta-T Group Inc.

Case Manager

Boston, MA · On-site

$21.75 - $28/hr

Case Management Education: The Delta-T Group is a nationwide source for interim staffing referrals ... Associate's or bachelor's degree in a related field and/ or equivalent to two years' relevant human ...

Delta-T Group Inc

Case Manager

Boston, MA · On-site

$21.75 - $28/hr

Case Management Education: The Delta-T Group is a nationwide source for interim staffing referrals ... Associate's or bachelor's degree in a related field and/ or equivalent to two years' relevant human ...

Care New England Health System

Case Manager CCBHC

Pawtucket, RI · On-site

$19.50 - $25.25/hr

They deliver person-centered, recovery-oriented case management as part of a multidisciplinary team ... Requirements * Associate's Degree Required, Bachelor's Degree Preferred; Field of Study: Human ...

genex

Field Nurse Case Manager (RN)

Boston, MA · On-site

... case management process. Works as an intermediary between carriers, attorneys, medical care ... Diploma, Associate or bachelors degree in nursing or bachelors degree (or higher) in a health or ...

genex

Field Nurse Case Manager (RN)

Boston, MA

... case management process. Works as an intermediary between carriers, attorneys, medical care ... Diploma, Associate or bachelors degree in nursing or bachelors degree (or higher) in a health or ...

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Case Management Associate information

See Walpole, MA salary details

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How much do case management associate jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for case management associate in Walpole, MA is $21.54, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $23.85 per hour, depending on experience, location, and employer.

What is a case management associate?

A Case Management Associate is a professional who supports case managers in coordinating and managing patient care or social services. Their duties often include gathering patient information, assisting with documentation, scheduling appointments, and facilitating communication between clients, healthcare providers, and insurance companies. They help ensure that clients receive appropriate and timely services while maintaining accurate records. Case Management Associates typically work in hospitals, clinics, insurance companies, or social service agencies and play a key role in streamlining the case management process.

What is the job of a case management associate?

The responsibilities of a case management associate involve managing cases for patients in a health care, mental health care, or social services setting. Your duties in this career often involve working on documentation for clients or patients. You may complete admission and discharge paperwork and communicate with patients or clients during the process so that they understand each step. Some case management aides may interact extensively with patients to get initial information that the caseworker or manager can use to make an assessment.

What are the key skills and qualifications needed to thrive as a case management associate, and why are they important?

To thrive as a Case Management Associate, you generally need foundational knowledge in healthcare or social services, often supported by an associate's or bachelor's degree in a related field. Familiarity with case management software, electronic health records (EHR), and documentation systems is typically required. Outstanding organizational skills, empathy, and effective communication help you excel in coordinating care and supporting clients. These competencies are essential for ensuring efficient case resolution, client satisfaction, and seamless collaboration with interdisciplinary teams.

What are some common challenges faced by case management associates, and how can they be addressed?

Case Management Associates often navigate challenges such as balancing high caseloads, managing complex client needs, and coordinating communication among various service providers. Time management and organizational skills are crucial in prioritizing tasks and ensuring timely follow-up. Building strong relationships with clients and maintaining clear, consistent communication with interdisciplinary teams can help address these challenges and lead to more effective outcomes.

What is the difference between Case Management Associate vs Social Worker?

AspectCase Management AssociateSocial Worker
Required CredentialsHigh school diploma or bachelor's degree; certifications varyBachelor's or master's degree in social work; licensure often required
Work EnvironmentHealthcare facilities, community organizations, insurance companiesHospitals, clinics, social service agencies
Employer & Industry UsageHealthcare, insurance, community servicesHealthcare, social services, government agencies
Common Search & ComparisonYesYes

While both roles involve supporting clients and coordinating services, Case Management Associates typically have less advanced credentials and focus on administrative and coordination tasks. Social Workers often hold advanced degrees and provide more in-depth counseling and advocacy. Understanding these differences helps in choosing the right career path or job search focus.

More about Case Management Associate jobs

What are the most commonly searched types of Case Management jobs in Walpole, MA?

The most popular types of Case Management jobs in Walpole, MA are:

What cities near Walpole, MA are hiring for Case Management Associate jobs?

Cities near Walpole, MA with the most Case Management Associate job openings:

Case Management Associate jobs near you
Infographic showing various Case Management Associate job openings in Walpole, MA as of August 2026, with employment types broken down into 81% Full Time, 14% Part Time, 1% Temporary, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $44,801 per year, or $21.5 per hour.

Shelter Case Manager

Making Opportunity Count Inc

West Roxbury, MA • On-site

$24.52 - $27/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Job description



About Making Opportunity Count

Making Opportunity Count’s mission is to empower families to achieve economic security by eliminating barriers and creating opportunities. To alleviate poverty, we deliver a variety of services including childcare, education, workforce development, nutrition, health, and community and housing support.

Position Overview:

The Shelter Case Manager is responsible for providing comprehensive case management services to families residing in shelter. Using motivational interviewing and strength-based practices, the Case Manager works collaboratively with participants to develop individualized rehousing plans that include clear goals, measurable action steps, and targeted interventions designed to promote self-sufficiency and secure safe, stable, and affordable permanent housing.

Shelter Case Managers are cross-trained in the Stabilization Program and may be assigned to provide Stabilization services as needed to support program operations and ensure continuity of client services.

Essential Duties & Responsibilities:

  • Establish reoccurring monthly rehousing meetings with families.
  • Provide accurate written notices of meetings according to EOHLC Uniform Shelter Rules, Scope of Services, and program requirements.
  • Review and address barriers to housing (credit score, criminal record, history of nonpayment, setting up bank account).
  • Collect required vital records, financial documents, legal documents, and other necessary records to complete and maintain participant files. Supports participants with retrieving needed documents if necessary.
  • Review client preferences and needs for tenancy (location, roommate(s), etc.).
  • Create a budget to ensure housing sustainability (what can client afford vs. wants and needs).
  • Document case management efforts and services through clear, detailed, and thorough case notes in ETO for each family to include weekly meetings, client, and collaborative contacts, as well as any significant events and/or interactions within 24 hours of meeting.
  • Provide education about affordable housing options. Works collaboratively with other department staff.
  • Make referrals for support and services participants may need.
  • Updates weekly meeting reports, housing placements reports, and any other reports as required. Determine need and advocate for reasonable accommodations when needed.
  • Reports and updates of any program rule violations, missed meetings or concerns to appropriate leadership personnel to process noncompliance requests. Consistently meets all EOHLC Scope of Services and agency contract outcome goals with respect to housing efforts, housing placements, rehousing plans, and data collection.
  • Participate in all required training and professional development activities. Performs other duties as assigned.
  • Conduct home visits for participants receiving Stabilization services to assess housing stability, monitor progress toward goals, provide supportive case management, and connect families with community resources
  • Maintain accurate and timely documentation of all home visits and participant interactions in accordance with program and agency standards
  • When assigned, provide community-based case management to support participant engagement and housing stability.

Required Skills and Qualifications:

  • Associate's degree in human services, or related field.
  • 1 year of experience providing case management services focused on pre-tenancy and tenancy-sustaining services.
  • Must be empathetic to the needs of a diverse socio-economic population.
  • Strong interpersonal skills.
  • Knowledge of community resources, state and federal benefits and services.
  • Strong project management skills with the ability to administer multiple cases simultaneously and prioritize workload. Basic math and budgeting skills.
  • Ability to work effectively as a team member with other members of program and agency leaders.
  • Demonstrated prior success in case management functions or eligibility determinations for community-based social service organizations.
  • Problem-solving abilities.
  • Ability to communicate and collaborate with providers and community partners.
  • Strong internet, database, and computer skills.
  • Good documentation skills.

Physical Requirements:

  • Ability to move throughout the facility to conduct regular rounds and room checks, including at locations with stair-only access
  • Must be able to ascend and descend multiple flights of stairs regularly
  • Ability to move safely throughout worksites for extended periods of time during a shift
  • Ability to bend, kneel, crouch, and reach as needed to perform room inspections, support shelter operations, and respond to client needs
  • Ability to lift and carry up to 30 pounds
  • Must be able to perform tasks that involve physical movement, such as setting up rooms, moving light furniture, or supporting emergency protocols
  • Visual and auditory acuity sufficient to monitor client activity and ensure a safe shelter environment
  • Ability to respond quickly in emergencies, including the ability to move swiftly throughout the building

Other duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.


Compensation:

A salary within the range of $24.52 to $27.00 per hour will be provided to the successful candidate having met the minimum requirements for the position consistent with the MOC compensation philosophy. The candidate’s exact placement will be determined based on factors consistent with MOC’s compensation framework. MOC offers a competitive benefits package including:


  • Health, Dental, and Vision Insurance
  • Company Paid Life Insurance and Long-Term Disability
  • Flexible Spending Accounts
  • 15 Paid Vacation Days
  • 12 Paid Sick Days
  • 13 Paid Holidays
  • Hybrid Work Opportunities
  • Student Loan Forgiveness Assistance
  • Tuition Remission
  • Pet Insurance
  • Employee Discounts
  • Professional Development Opportunities
  • On-Demand early pay access
  • Immediate 403b Employer Contribution, 100% Vesting on Day One!


EEO Statement:

Making Opportunity Count is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, or any other characteristic protected by law.