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Case Management Associate Jobs in Southbridge, MA

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How much do case management associate jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for case management associate in Southbridge, MA is $20.47, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $22.64 per hour, depending on experience, location, and employer.

What is a case management associate?

A Case Management Associate is a professional who supports case managers in coordinating and managing patient care or social services. Their duties often include gathering patient information, assisting with documentation, scheduling appointments, and facilitating communication between clients, healthcare providers, and insurance companies. They help ensure that clients receive appropriate and timely services while maintaining accurate records. Case Management Associates typically work in hospitals, clinics, insurance companies, or social service agencies and play a key role in streamlining the case management process.

What is the job of a case management associate?

The responsibilities of a case management associate involve managing cases for patients in a health care, mental health care, or social services setting. Your duties in this career often involve working on documentation for clients or patients. You may complete admission and discharge paperwork and communicate with patients or clients during the process so that they understand each step. Some case management aides may interact extensively with patients to get initial information that the caseworker or manager can use to make an assessment.

What are the key skills and qualifications needed to thrive as a case management associate, and why are they important?

To thrive as a Case Management Associate, you generally need foundational knowledge in healthcare or social services, often supported by an associate's or bachelor's degree in a related field. Familiarity with case management software, electronic health records (EHR), and documentation systems is typically required. Outstanding organizational skills, empathy, and effective communication help you excel in coordinating care and supporting clients. These competencies are essential for ensuring efficient case resolution, client satisfaction, and seamless collaboration with interdisciplinary teams.

What are some common challenges faced by case management associates, and how can they be addressed?

Case Management Associates often navigate challenges such as balancing high caseloads, managing complex client needs, and coordinating communication among various service providers. Time management and organizational skills are crucial in prioritizing tasks and ensuring timely follow-up. Building strong relationships with clients and maintaining clear, consistent communication with interdisciplinary teams can help address these challenges and lead to more effective outcomes.

What is the difference between Case Management Associate vs Social Worker?

AspectCase Management AssociateSocial Worker
Required CredentialsHigh school diploma or bachelor's degree; certifications varyBachelor's or master's degree in social work; licensure often required
Work EnvironmentHealthcare facilities, community organizations, insurance companiesHospitals, clinics, social service agencies
Employer & Industry UsageHealthcare, insurance, community servicesHealthcare, social services, government agencies
Common Search & ComparisonYesYes

While both roles involve supporting clients and coordinating services, Case Management Associates typically have less advanced credentials and focus on administrative and coordination tasks. Social Workers often hold advanced degrees and provide more in-depth counseling and advocacy. Understanding these differences helps in choosing the right career path or job search focus.

Can you become a case management associate with an associate's degree?

Yes, many employers hire case management associates with an associate's degree in fields like social work, psychology, or healthcare. Relevant skills include communication, organization, and knowledge of case management software; some positions may also require certification or experience in social services.

Is case management a stressful job?

Case management associates often work in fast-paced environments that require strong organizational and communication skills, which can lead to stress. The job involves managing multiple cases, meeting deadlines, and addressing client needs, which may contribute to job-related stress levels.
More about Case Management Associate jobs

What cities near Southbridge, MA are hiring for Case Management Associate jobs?

Cities near Southbridge, MA with the most Case Management Associate job openings:

Case Management Associate jobs near you
Infographic showing various Case Management Associate job openings in Southbridge, MA as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 3% Contract, and 1% Nights. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $42,570 per year, or $20.5 per hour.

Hospice Registered Nurse Case Manager (RN)

Ascend Hospice & Palliative Care MA

Worcester, MA • On-site

$93K/yr

Other

Medical, Life, Retirement, PTO

Posted 13 days ago

Job description

Hospice Registered Nurse Case Manager

Starting Salary $93,600

Flexible and personalized scheduling

Great work life balance

Monday through Friday

NO OVERNIGHTS OR WEEKENDS

The Registered Nurse will be responsible for assisting the Team with On Call/Case Management/Visits to aid in coverage and call outs. Job duties can include, but are not limited to:

  1. Completing an initial assessment of patient and family to determine hospice care needs
  2. Regularly re-evaluates the patients nursing needs
  3. Use assessment data to determine care plan needs
  4. Collaborate with the entire healthcare team, patient and family, to help direct the work of the team to provide care that is continuous and well-coordinated
  5. Counsels the patient and family in meeting end of life needs
  6. Initiates appropriate preventative and palliative nursing procedures
  7. Communicates with the physician regarding patient's needs and reports any changes in the patient's condition
  8. Supervises the Hospice Aides

Ascend Hospice & Palliative Care MA is part of the Ascend family of Healthcare Companies. Our mission is to define excellence within the health care community. We are dedicated to inspiring people to live better lives through innovative health and wellness programs, products and services. We treat residents, their families and each other with respect, dignity and compassion. Through a collaborative and consultative approach, we strive to provide a framework of strength and stability for our patients, families and associates. We work to maintain the highest standards of care and service for our patients, families and valued employees.

We are proud to Offer:

  • Competitive Salaries • Comprehensive Healthcare Benefits • 401(k) Retirement Plan • Paid Time Off • Mileage Reimbursement • Opportunities to advance and grow your career • And More!

If working with people who are dedicated, compassionate, and concerned about their patients is essential to you, then you'll appreciate being a part of our team. We've built a strong reputation on the outstanding level of care that we provide.

Ascend Hospice & Palliative Care MA is an Equal Opportunity Employer

EEO/AA/M/F/DV

Education: Associate's Degree in Nursing

  • Must have a State Certified RN license
  • 2 years' experience as a professional nurse, hospice experience preferred
  • Must have a valid Driver's license and reliable transportation
  • Must be willing to travel
  • Strong verbal and written communication skills.

Apply