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Case Management Associate Jobs in Pawtucket, RI (NOW HIRING)

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Case Management Associate information

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How much do case management associate jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for case management associate in Pawtucket, RI is $19.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $21.30 per hour, depending on experience, location, and employer.

What is a case management associate?

A Case Management Associate is a professional who supports case managers in coordinating and managing patient care or social services. Their duties often include gathering patient information, assisting with documentation, scheduling appointments, and facilitating communication between clients, healthcare providers, and insurance companies. They help ensure that clients receive appropriate and timely services while maintaining accurate records. Case Management Associates typically work in hospitals, clinics, insurance companies, or social service agencies and play a key role in streamlining the case management process.

What is the job of a case management associate?

The responsibilities of a case management associate involve managing cases for patients in a health care, mental health care, or social services setting. Your duties in this career often involve working on documentation for clients or patients. You may complete admission and discharge paperwork and communicate with patients or clients during the process so that they understand each step. Some case management aides may interact extensively with patients to get initial information that the caseworker or manager can use to make an assessment.

What are the key skills and qualifications needed to thrive as a case management associate, and why are they important?

To thrive as a Case Management Associate, you generally need foundational knowledge in healthcare or social services, often supported by an associate's or bachelor's degree in a related field. Familiarity with case management software, electronic health records (EHR), and documentation systems is typically required. Outstanding organizational skills, empathy, and effective communication help you excel in coordinating care and supporting clients. These competencies are essential for ensuring efficient case resolution, client satisfaction, and seamless collaboration with interdisciplinary teams.

What are some common challenges faced by case management associates, and how can they be addressed?

Case Management Associates often navigate challenges such as balancing high caseloads, managing complex client needs, and coordinating communication among various service providers. Time management and organizational skills are crucial in prioritizing tasks and ensuring timely follow-up. Building strong relationships with clients and maintaining clear, consistent communication with interdisciplinary teams can help address these challenges and lead to more effective outcomes.

What is the difference between Case Management Associate vs Social Worker?

AspectCase Management AssociateSocial Worker
Required CredentialsHigh school diploma or bachelor's degree; certifications varyBachelor's or master's degree in social work; licensure often required
Work EnvironmentHealthcare facilities, community organizations, insurance companiesHospitals, clinics, social service agencies
Employer & Industry UsageHealthcare, insurance, community servicesHealthcare, social services, government agencies
Common Search & ComparisonYesYes

While both roles involve supporting clients and coordinating services, Case Management Associates typically have less advanced credentials and focus on administrative and coordination tasks. Social Workers often hold advanced degrees and provide more in-depth counseling and advocacy. Understanding these differences helps in choosing the right career path or job search focus.

Can you become a case management associate with an associate's degree?

Yes, many employers hire case management associates with an associate's degree in fields like social work, psychology, or healthcare. Relevant skills include communication, organization, and knowledge of case management software; some positions may also require certification or experience in social services.

Is case management a stressful job?

Case management associates often work in fast-paced environments that require strong organizational and communication skills, which can lead to stress. The job involves managing multiple cases, meeting deadlines, and addressing client needs, which may contribute to job-related stress levels.

What are the most commonly searched types of Case Management jobs in Pawtucket, RI?

The most popular types of Case Management jobs in Pawtucket, RI are:

Infographic showing various Case Management Associate job openings in Pawtucket, RI as of June 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $39,984 per year, or $19.2 per hour.

Case Manager ACT Harmony Team $2500 retention bonus

The Providence Center

Providence, RI โ€ข On-site

$20.25 - $26/hr

Full-time

Re-posted 27 days ago


Job description

This position is eligible for a $2500 retention bonus.

Job Summary:

The Providence Center Case Manager ACT Harmony Team will coordinate services for consumers to minimize stressors and to facilitate the reduction of psychiatric symptoms.
Duties and Responsibilities:

Coordinate a variety of services:

Provide supportive counseling, problem solving, and limit setting.

Participate as a member of a multi-disciplinary team in the development and implementation of therapeutic services, to include working with people who have sever persistent mental illness and/or substance abuse issues, as it relates to case management.

Monitor client status during spend down process, complete necessary DHS applications.

In cooperation with Managers or Emergency Services Staff, assist with assessments, crisis interventions and risk management as needed.

Negotiate and advocate on behalf of the consumer, as needed, with landlords, courts, families, the treatment team, and consumers themselves.

Transport consumers in own vehicle to planned activities and appointments.

Complete recordkeeping in accordance with Health Information Services (HIS) and other TPC requirements within required time frames and abide by TPC confidentiality policy.

Maintain cooperative relationships with Center staff, consumers, community agencies and the public.

Attend mandatory in-service trainings and other trainings required.

Attend case presentations and conferences.

Other duties as assigned.

Requirements:

Associate's degree required. Bachelor's degree from accredited four-year College or University in Human Services or related field preferred.

Experience in Human Services field preferred.

Bilingual Spanish candidates preferred.

Must have valid driver's license and insured auto.

Must be able to work flexible hours.

Care New England Health System (CNE) and its member institutions; Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center, are trusted organizations fueling the latest advances in medical research, attracting top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health.

Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis.

EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.