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Case Management Associate Jobs in Middlesboro, KY

Family Health Care Associates

School Nurse

Harlan, KY · On-site

School Nurse Family Health Care Associates has been servicing communities across Kentucky since ... Provides case management through by communicating with the family through telephone calls, written ...

Food Lion

FT Perishable Associate

La Follette, TN · On-site

... stock meat case as requested or needed • Assemble, disassemble, and clean the grinder as ... Lion procedures to the Manager on Duty • Ensure compliance with local, state and federal ...

American Medical Associates

Risk Manager

Andersonville, TN · On-site

$35 - $45/hr

Participate in the development of tracking tools for risk management case reviews, risk management issue reviews, risk management indicators, and other topics as needed * Attending State regulatory ...

Aspen Dental

Dental Hygienist (RDH)

Middlesboro, KY

$40 - $45/hr

... case acceptance, and patient communication Collaborate with the dental team to deliver exceptional ... Practices receive non-clinical business support from Aspen Dental Management, Inc., a dental ...

Aspen Dental

Dental Hygienist (RDH)

Middlesboro, KY

$40 - $45/hr

... case acceptance, and patient communication · Collaborate with the dental team to deliver ... Practices receive non-clinical business support from Aspen Dental Management, Inc., a dental ...

Aspen Dental

Dental Hygienist (RDH)

Middlesboro, KY · On-site

$40 - $45/hr

... case acceptance, and patient communication • Collaborate with the dental team to deliver ... Practices receive non-clinical business support from Aspen Dental Management, Inc., a dental ...

Aspen Dental

Dental Hygienist (RDH)

Middlesboro, KY

$40 - $45/hr

... case acceptance, and patient communication · Collaborate with the dental team to deliver ... Practices receive non-clinical business support from Aspen Dental Management, Inc., a dental ...

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Case Management Associate information

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How much do case management associate jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for case management associate in Middlesboro, KY is $16.33, according to ZipRecruiter salary data. Most workers in this role earn between $12.31 and $18.08 per hour, depending on experience, location, and employer.

What is a case management associate?

A Case Management Associate is a professional who supports case managers in coordinating and managing patient care or social services. Their duties often include gathering patient information, assisting with documentation, scheduling appointments, and facilitating communication between clients, healthcare providers, and insurance companies. They help ensure that clients receive appropriate and timely services while maintaining accurate records. Case Management Associates typically work in hospitals, clinics, insurance companies, or social service agencies and play a key role in streamlining the case management process.

What is the job of a case management associate?

The responsibilities of a case management associate involve managing cases for patients in a health care, mental health care, or social services setting. Your duties in this career often involve working on documentation for clients or patients. You may complete admission and discharge paperwork and communicate with patients or clients during the process so that they understand each step. Some case management aides may interact extensively with patients to get initial information that the caseworker or manager can use to make an assessment.

What are the key skills and qualifications needed to thrive as a case management associate, and why are they important?

To thrive as a Case Management Associate, you generally need foundational knowledge in healthcare or social services, often supported by an associate's or bachelor's degree in a related field. Familiarity with case management software, electronic health records (EHR), and documentation systems is typically required. Outstanding organizational skills, empathy, and effective communication help you excel in coordinating care and supporting clients. These competencies are essential for ensuring efficient case resolution, client satisfaction, and seamless collaboration with interdisciplinary teams.

What are some common challenges faced by case management associates, and how can they be addressed?

Case Management Associates often navigate challenges such as balancing high caseloads, managing complex client needs, and coordinating communication among various service providers. Time management and organizational skills are crucial in prioritizing tasks and ensuring timely follow-up. Building strong relationships with clients and maintaining clear, consistent communication with interdisciplinary teams can help address these challenges and lead to more effective outcomes.

What is the difference between Case Management Associate vs Social Worker?

AspectCase Management AssociateSocial Worker
Required CredentialsHigh school diploma or bachelor's degree; certifications varyBachelor's or master's degree in social work; licensure often required
Work EnvironmentHealthcare facilities, community organizations, insurance companiesHospitals, clinics, social service agencies
Employer & Industry UsageHealthcare, insurance, community servicesHealthcare, social services, government agencies
Common Search & ComparisonYesYes

While both roles involve supporting clients and coordinating services, Case Management Associates typically have less advanced credentials and focus on administrative and coordination tasks. Social Workers often hold advanced degrees and provide more in-depth counseling and advocacy. Understanding these differences helps in choosing the right career path or job search focus.

Can you become a case management associate with an associate's degree?

Yes, many employers hire case management associates with an associate's degree in fields like social work, psychology, or healthcare. Relevant skills include communication, organization, and knowledge of case management software; some positions may also require certification or experience in social services.

Is case management a stressful job?

Case management associates often work in fast-paced environments that require strong organizational and communication skills, which can lead to stress. The job involves managing multiple cases, meeting deadlines, and addressing client needs, which may contribute to job-related stress levels.
More about Case Management Associate jobs

What cities near Middlesboro, KY are hiring for Case Management Associate jobs?

Cities near Middlesboro, KY with the most Case Management Associate job openings:

Case Management Associate jobs near you

Case Manager - Southwest Virginia

Appalachia Service Project Inc

Jonesville, VA • On-site

Part-time

Medical, Dental, Vision, Life, Retirement

Posted 11 days ago

Job description

About the Position The Southwest Virginia Case Manager supports ASP’s home repair, new build construction, and disaster recovery programs in Southwest Virginia. This role ensures efficient case management, compliance with grant requirements, and coordination with staff, families, and community partners to deliver timely and compassionate housing solutions. This is a full-time exempt position based in Jonesville, VA, reporting to the Southwest Virginia Regional Director.  
 
Job Responsibilities Case Management
  • Promote ASP by attending community services outreach meetings.
  • Maintain accurate digital and physical case files and records
  • Guide families through application, vetting, and selection processes.
  • Coordinate homeowner communication, paperwork, and customizations.
  • Maintain a steady pipeline of qualified applicants.
  • Share homeowner stories with Advancement for fundraising.
  • Assist with dedication ceremonies and other homeowner engagement activities.
Grant Compliance
  • Track and support grant reporting and compliance.
  • Collect and manage documentation (e.g., income verification, photos).
  • Monitor deadlines and ensure team awareness.
  • Perform or coordinate environmental reviews.
  • Collaborate with Accounting for reimbursement submissions.
Field Operations & Administrative Support
  • Support readiness of ASP’s Southwest Virginia Hub for construction and disaster response.
  • Communicate effectively with other ASP departments and field teams.
  • Assist in local Summer Home Repair Program planning and operations.
  • Keep procedure manuals current.
  • Help maintain the Jonesville Center as needed.
  • Support the development and delivery of community trainings on disaster recovery.
  • Participate in evaluations, budgeting, and ongoing training.
  • Collaborate with other departments and fulfill additional duties as needed.
Qualifications Required: 
  • Willingness to work in a Christian environment
  • Strong written and verbal communication skills, with comfort speaking publicly
  • Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) and the ability to quickly learn new software and technology platforms
  • Demonstrated problem-solving skills and a proactive approach to identifying and resolving issues
  • Experience in grant compliance or case management 
Desired: 
  • Associate degree or higher in social work or a related field 
  • Experience in a home repair or nonprofit construction organization
  • Experience in service delivery in service area (Southwest Virginia)
  • Experience in volunteer-based and/or seasonal programming
  • Experience with regional coalition/network involvement
Other Requirements: 
  • Valid driver’s license and driving record that is acceptable to ASP’s insurer
  • Regional travel is expected
  • This role may require occasional evening, weekend, or holiday work
  • Satisfactory results on a background check
Salary and BenefitsASP provides a market-based salary and generous employee benefits program including:
  • Medical, dental, and vision insurance offered for employee and family
  • Life insurance, retirement plan, medical spending plan
  • Generous holiday, personal, and sick time
  • Phone and laptop provided for work use
  • ASP vehicle available for frequent local and regional business travel