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Case Management Assistant Jobs in Sumter, SC (NOW HIRING)

We are currently looking for a Transition Counselor to assist our client. The budgeted compensation ... The Transition Counselor serves as the primary case manager from initial counseling through ...

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Occupational Therapy Assistant

Camden, SC · On-site

$21.25 - $28.50/hr

... Assistant provides occupational therapy services to patients under the supervision of a licensed ... case management. Uphold professional conduct that reflects Reliant Rehabilitation's commitment to ...

Collaborate with paralegals, legal assistants, and other attorneys to efficiently manage workflow. * Maintain accurate case management records and meet all court deadlines. Qualifications: * Juris ...

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Case Management Assistant information

See Sumter, SC salary details

$11

$18

$26

How much do case management assistant jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for case management assistant in Sumter, SC is $18.93, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $21.83 per hour, depending on experience, location, and employer.

What is a case management assistant?

Case management assistants are professionals who support case managers in coordinating services and resources for clients, often in healthcare, social services, or legal settings. Their duties typically include scheduling appointments, maintaining case files, communicating with clients and service providers, and assisting with documentation. They help ensure that clients receive appropriate care and services efficiently, allowing case managers to focus on more complex tasks. Case management assistants play a vital role in improving client outcomes by providing organizational and administrative support.

What does a case management assistant do?

A case management assistant provides support for patients and senior staff to assist in a transfer of care. You prepare any necessary documentation to ease the transition, determine what kind of services patients need, and coordinate with other workers. Responsibilities vary with the type of position. Some case management assistants work with the elderly to ensure they can continue to live an independent life. Others help people with disabilities meet their basic needs to safeguard their quality of life. You may also provide support for people with addictions to transition into a sober lifestyle.

What are the key skills and qualifications needed to thrive as a case management assistant?

To thrive as a Case Management Assistant, you need a background in healthcare administration or social services, strong organizational skills, and typically an associate degree or relevant experience. Familiarity with case management software, electronic health records (EHRs), and documentation systems is commonly required. Excellent communication, attention to detail, and teamwork are essential soft skills for supporting case managers and interacting with clients. These skills ensure efficient case coordination, accurate record-keeping, and effective support for both clients and the case management team.

What are some common challenges faced by case management assistants, and how can they be managed effectively?

Case Management Assistants often encounter challenges such as balancing a high caseload, maintaining thorough documentation, and coordinating communication between clients, healthcare providers, and other stakeholders. Effective time management and strong organizational skills are essential to handle multiple priorities efficiently. Building good rapport with team members and utilizing case management software can streamline communication and documentation, making the role more manageable and rewarding.

What is the difference between Case Management Assistant vs Social Services Coordinator?

AspectCase Management AssistantSocial Services Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer certificationBachelor's degree in social work, psychology, or related field; licensure may be preferred
Work EnvironmentHealthcare facilities, community agencies, hospitalsCommunity organizations, government agencies, healthcare settings
Employer & Industry UsageHospitals, clinics, social service agenciesNonprofits, government programs, social service departments
Common Search & Comparison IntentUnderstanding entry-level roles assisting case managersManaging client programs and coordinating services

While both roles support client services, a Case Management Assistant typically provides administrative and logistical support to case managers, often requiring less formal education. A Social Services Coordinator takes on a more active role in managing client programs and requires a higher level of education and experience. Both positions are vital in social service settings but differ in responsibilities and qualifications.

How much does a case management assistant make?

The average salary for a case management assistant in Florida is around $35,000 to $45,000 per year, depending on experience, certifications, and the specific employer. Entry-level positions may start lower, while experienced assistants with specialized skills can earn higher wages. Salaries can also vary based on the work environment and workload.

What are the most commonly searched types of Case Management jobs in Sumter, SC?

The most popular types of Case Management jobs in Sumter, SC are:

What job categories do people searching Case Management Assistant jobs in Sumter, SC look for?

The top searched job categories for Case Management Assistant jobs in Sumter, SC are:

What cities near Sumter, SC are hiring for Case Management Assistant jobs?

Cities near Sumter, SC with the most Case Management Assistant job openings:

Infographic showing various Case Management Assistant job openings in Sumter, SC as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $39,378 per year, or $18.9 per hour.

Program Coordinator/Administrative Assistant

Catholic Charities of South Carolina

Columbia, SC • On-site

$17 - $23.25/hr

Full-time

Re-posted 9 days ago


Job description

Restorative Justice & Reentry Services Program
Title: Program Coordinator/Administrative Assistant
Position Summary: The Program Coordinator & Administrative Assistant provides essential logistical and clerical support to the Catholic Charities of South Carolina Restorative Justice & Reentry Services program. Guided by the principles of restorative justice and Catholic social teaching regarding the dignity of the human person, this hybrid role bridges direct client-focused coordination with robust administrative management.
The ideal candidate will manage day-to-day office operations, coordinate monthly "Redemption Day" outreach events, handle program intake documentation, and track vital performance metrics that contribute to reducing South Carolina's recidivism rates. This position requires an empathetic, highly organized professional who can interface professionally with the South Carolina Department of Corrections (SCDC), community partners, volunteers, and returning citizens seeking a stable fresh start.
Classification: Non-exempt, Hourly, Full Time
Location: Columbia, South Carolina
Reports To: Director of Restorative Justice & Reentry Services
Key Responsibilities:
  1. Reentry Program Coordination & Case Support (50%)
  • Intake & Documentation: Coordinate the intake process for individuals seeking reentry assistance ("inside the walls" and post-release). Establish and maintain digital client files with strict confidentiality.
  • Critical Document Tracking: Manage the log, application tracking, and payment processing for returning citizens securing essential identification materials (State IDs, Social Security cards, birth certificates).
  • Event Logistics (Redemption Days): Lead the administrative planning, vendor/partner coordination, and on-site setup for the program's monthly Redemption Day events, ensuring resources are effectively distributed.
  • Volunteer & Mentor Network Support: Serve as the primary point of contact for program volunteers and mentors; coordinate background checks, track training compliance, and distribute scheduling updates for active mentorship cohorts.
  • Inter-Agency Liaison: Assist leadership in routing referrals and maintaining active communication with SCDC staff, local detention centers, housing providers, and substance treatment centers.
  1. Administrative & Office Operations (50%)
  • Leadership Support: Manage calendars, schedule multi-stakeholder meetings, and coordinate local travel logistics for the Restorative Justice Director.
  • Data Management & Reporting: Routinely enter client metrics, service delivery data, and outcomes into the organizational database; compile monthly statistical reports to demonstrate program impact against state recidivism baselines.
  • Financial Assistance & Bookkeeping: Process invoices, manage check requests for client critical document fees, track petty cash, log programmatic receipts, and assist the Director with monitoring expenditures against grant-funded allocations.
  • Office & Communications Management: Maintain physical and digital filing systems, handle incoming calls and correspondence with a compassionate and professional demeanor, and manage office inventory.
  • Meeting Documentation: Attend program staff meetings and roundtable discussions to record precise minutes, capture key action items, and distribute them to stakeholders.

Qualifications & Experience
Required Background
  • Experience: 2-4 years of experience in an administrative support, office management, or program coordination role. Experience working within social services, criminal justice, reentry programs, or faith-based non-profits is highly preferred.
  • Education: High School Diploma or equivalent required; Associate's or Bachelor's degree in Criminal Justice, Social Work, Business Administration, or a related field is preferred.
  • Mission Alignment: Deep respect for the mission of Catholic Charities and a strong commitment to treating incarcerated and returning citizens with dignity, empathy, and non-judgmental support.

Core Skills & Competencies
  • Meticulous Organization: Proven ability to manage multi-step administrative workflows (such as tracking state document applications) without details falling through the cracks.
  • Technical Proficiency: Highly skilled in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace. Experience utilizing client databases or case management software is a major asset.
  • Communication & Discretion: Exceptional verbal and written communication skills. Ability to interact compassionately with a diverse population while maintaining strict boundaries and handling highly sensitive personal data discreetly.
  • Bilingual Ability: Fluency in both English and Spanish is a distinct advantage but not strictly required.

Workplace Dynamics & Expectation
This role operates in a dynamic environment where administrative precision directly impacts human lives. A typical week involves balancing desk-focused tasks-such as tracking a budget spreadsheet, routing mail, or typing up meeting minutes-with active community coordination, like welcoming clients into the Midlands office, prepping materials for a prison outreach session, or organizing resource tables for an upcoming Redemption Day. It is a vital launchpad position for a professional dedicated to transformative justice and operational excellence.
Catholic Culture Expectations
This role is responsible for contributing to a gospel focused environment and openly sharing one's faith and prayer with co-workers, clients and volunteers. In order to promote and provide this Catholic Identity and culture we invite candidates to apply that have a personal relationship with Christ and are in alignment with the mission of Catholic Charities.