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Case Management Assistant Jobs in Springfield, VA

Miriam's Kitchen

Case Manager

Washington, DC · On-site

$22.75 - $29.25/hr

Provide regular case management engagements and follow-up to ensure case plan progress and effective coordination of services. * Assist residents in gathering and securing required documentation ...

Miriam's Kitchen

Case Manager

Washington, DC · On-site

$55K - $57K/yr

Provide regular case management engagements and follow-up to ensure case plan progress and effective coordination of services. * Assist residents in gathering and securing required documentation ...

Miriam's Kitchen

Case Manager

Washington, DC · On-site

$22.75 - $29.25/hr

Provide regular case management engagements and follow-up to ensure case plan progress and effective coordination of services. * Assist residents in gathering and securing required documentation ...

U.S.VETS

Case Manager III

Washington, DC

$21.25 - $27.50/hr

Case management is a collaborative process which assesses, plans, implements, coordinates, monitors ... Monitors program rent/participant fee compliance to assist clients in prioritizing housing

ASHLIN Management Group, Inc.

Case Manager

Washington, DC · On-site

$22.75 - $29.25/hr

ASHLIN Management Group is seeking a Case Manager to join our team. Qualifications: To perform this ... Assists with scheduling and conducting assessments. * Assist in the development and monitoring of ...

Sasha Bruce Youthwork Inc

Case Manager

Washington, DC · On-site

$53K/yr

... management · Computer lab ABOUT THE POSITION The Case Manager collaborates with other Drop-In Center staff to assist with the daily operation of a Youth Drop-In Center for homeless and unstably ...

genex

Bilingual Nurse Case Manager

Alexandria, VA · On-site

... case management process. Works as an intermediary between carriers, attorneys, medical care ... May assist in training/orientation of new staff as requested. Monitors functions assigned to non ...

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Case Management Assistant information

See Springfield, VA salary details

$13

$22

$30

How much do case management assistant jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for case management assistant in Springfield, VA is $22.20, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $25.62 per hour, depending on experience, location, and employer.

What is the highest paid case manager?

The highest paid case managers are often those with advanced certifications, extensive experience, and specialized skills in healthcare, legal, or social services. Salaries can reach over $80,000 annually, especially for senior or managerial roles in large organizations or healthcare systems. Geographic location and industry also influence compensation levels for case management assistants and related roles.

What are the key skills and qualifications needed to thrive as a Case Management Assistant, and why are they important?

To thrive as a Case Management Assistant, you need a background in healthcare administration or social services, strong organizational skills, and typically an associate degree or relevant experience. Familiarity with case management software, electronic health records (EHRs), and documentation systems is commonly required. Excellent communication, attention to detail, and teamwork are essential soft skills for supporting case managers and interacting with clients. These skills ensure efficient case coordination, accurate record-keeping, and effective support for both clients and the case management team.

What Is the Job of a Case Management Assistant?

A case management assistant provides support for patients and senior staff to assist in a transfer of care. You prepare any necessary documentation to ease the transition, determine what kind of services patients need, and coordinate with other workers. Responsibilities vary with the type of position. Some case management assistants work with the elderly to ensure they can continue to live an independent life. Others help people with disabilities meet their basic needs to safeguard their quality of life. You may also provide support for people with addictions to transition into a sober lifestyle.

What is the difference between Case Management Assistant vs Social Services Coordinator?

AspectCase Management AssistantSocial Services Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer certificationBachelor's degree in social work, psychology, or related field; licensure may be preferred
Work EnvironmentHealthcare facilities, community agencies, hospitalsCommunity organizations, government agencies, healthcare settings
Employer & Industry UsageHospitals, clinics, social service agenciesNonprofits, government programs, social service departments
Common Search & Comparison IntentUnderstanding entry-level roles assisting case managersManaging client programs and coordinating services

While both roles support client services, a Case Management Assistant typically provides administrative and logistical support to case managers, often requiring less formal education. A Social Services Coordinator takes on a more active role in managing client programs and requires a higher level of education and experience. Both positions are vital in social service settings but differ in responsibilities and qualifications.

What do assistant case managers do?

Assistant case managers support case managers by helping to coordinate client services, gather information, and maintain case files. They often communicate with clients, healthcare providers, and social service agencies, and may use case management software to track progress and document interactions. Strong organizational and communication skills are essential for this role.

What are some common challenges faced by Case Management Assistants, and how can they be managed effectively?

Case Management Assistants often encounter challenges such as balancing a high caseload, maintaining thorough documentation, and coordinating communication between clients, healthcare providers, and other stakeholders. Effective time management and strong organizational skills are essential to handle multiple priorities efficiently. Building good rapport with team members and utilizing case management software can streamline communication and documentation, making the role more manageable and rewarding.

Is being a MOA a good entry-level job?

A Medical Office Assistant (MOA) role is often considered a good entry-level job in healthcare, as it provides experience with administrative tasks, patient interaction, and medical record management. It typically requires basic certification or training and offers opportunities for skill development and career advancement in healthcare settings.

Do you need a degree to be a case management assistant?

A degree is not always required to become a case management assistant, but many employers prefer candidates with a high school diploma or equivalent. Relevant skills such as communication, organization, and familiarity with case management software can be important, and some positions may require additional certifications or training.

What are case management assistants?

Case management assistants are professionals who support case managers in coordinating services and resources for clients, often in healthcare, social services, or legal settings. Their duties typically include scheduling appointments, maintaining case files, communicating with clients and service providers, and assisting with documentation. They help ensure that clients receive appropriate care and services efficiently, allowing case managers to focus on more complex tasks. Case management assistants play a vital role in improving client outcomes by providing organizational and administrative support.
More about Case Management Assistant jobs
What are the most commonly searched types of Case Management jobs in Springfield, VA? The most popular types of Case Management jobs in Springfield, VA are:
What job categories do people searching Case Management Assistant jobs in Springfield, VA look for? The top searched job categories for Case Management Assistant jobs in Springfield, VA are:
What cities near Springfield, VA are hiring for Case Management Assistant jobs? Cities near Springfield, VA with the most Case Management Assistant job openings:
Case Management Assistant jobs near you
Case Management Coordinator, Care Delivery

Case Management Coordinator, Care Delivery

University of Maryland Medical System

Largo, MD • On-site

$237K/yr

Full-time

Re-posted 25 days ago

Job description

Job Requirements
The Case Management Coordinator is responsible for outreaching heart failure patients who are experiencing an acute episode of care, engaging them in the Virtual Bridge Clinic, and supporting their transition across care settings. This role provides outreach, education, care coordination, and administrative support to ensure patients receive timely follow-up, medication support, and connection to community resources.
Working closely with the RN Care Manager, clinical team, and case management staff, the Case Management Coordinator helps address access to medical and social needs that impact health outcomes. This position requires strong communication skills, attention to detail, and a commitment to patient-centered care.
Key Responsibilities
Patient Identification, Outreach & Enrollment
Identify eligible heart failure patients using reports, registries, and clinical data.
Conduct outreach via phone, mail, and in-person encounters to educate patients about the Virtual Bridge Clinic and support enrollment.
Explain the importance of follow-up care, symptom monitoring, and timely access to care.
Transitional Care Support
Conduct post-discharge and post-acute Transition of Care (TOC) calls.
Schedule follow-up appointments, labs, and diagnostic tests.
Coordinate referrals to pharmacy, case management, and clinical services.
Support adherence to care plans and reinforce self-management strategies.
Addressing Social Determinants of Health
Screen patients using validated tools (e.g., SDOH assessments, PHQ-2/9, high-risk screeners).
Identify barriers such as transportation, food insecurity, housing instability, or medication access.
Provide education on community resources and facilitate referrals to appropriate support services.
Care Team Collaboration
Work with the interdisciplinary team to support care coordination activities for heart failure patients.
Communicate patient needs, barriers, and progress to RN Care Managers, pharmacists, and providers.
Assist with screenings, appointment scheduling, and patient education.
Documentation & Administrative Support
Document all interactions in the electronic medical record and care management platforms.
Maintain HIPAA standards and confidentiality of protected health information.
Prepare reports, track outreach metrics, and support program evaluation activities.
Manage high-volume inbound and outbound communication with patients, providers, and community partners.
This position is part of a two year funded grant program.
Work Experience
Education & Experience
High School Diploma required; Associate degree in a healthcare-related field preferred.
Minimum 2 years of experience in care management, community health work, or patient coaching.
Minimum 2 years in a client service or customer-facing environment.
Certification in Community Health Work, Medical Assistant, Pharmacy Technician, or related field-or ability to obtain within 1 year.
Valid driver's license and reliable transportation (may be required for occasional offsite visits).
Knowledge, Skills & Abilities
Working knowledge of medical terminology, chronic disease management, and population health concepts.
Understanding of heart failure, care transitions, and social determinants of health.
Strong interviewing, listening, and coaching skills.
Ability to think critically, follow a plan of care, and escalate concerns appropriately.
Excellent verbal, written, and interpersonal communication skills.
Proficiency in Microsoft Office Suite and electronic documentation.
Ability to work independently and collaboratively in a fast-paced, evolving program.
Strong organizational skills, attention to detail, and ability to manage multiple priorities.
Location:
Primarily in Largo, MD - 901 Harry S. Truman Drive North, Largo, MD 20774
Travel to: 900 Elkridge Landing Rd. Linthicum Heights, MD for training
Travel Reimbursement considered on case by case basis
This role is funded for an initial two-year period through a grant. Renewal is possible if future funding is secured; however, continuation beyond the grant period cannot be guaranteed.

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