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Case Management Assistant Jobs in Spring Lake, NC

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... assist patients. * Provide services to high-risk populations including service members pending ... Facilitates transfer of the case to local behavioral health care case management resources, as ...

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Case Management Assistant information

See Spring Lake, NC salary details

$12

$20

$28

How much do case management assistant jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for case management assistant in Spring Lake, NC is $20.76, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $23.94 per hour, depending on experience, location, and employer.

What is a case management assistant?

Case management assistants are professionals who support case managers in coordinating services and resources for clients, often in healthcare, social services, or legal settings. Their duties typically include scheduling appointments, maintaining case files, communicating with clients and service providers, and assisting with documentation. They help ensure that clients receive appropriate care and services efficiently, allowing case managers to focus on more complex tasks. Case management assistants play a vital role in improving client outcomes by providing organizational and administrative support.

What does a case management assistant do?

A case management assistant provides support for patients and senior staff to assist in a transfer of care. You prepare any necessary documentation to ease the transition, determine what kind of services patients need, and coordinate with other workers. Responsibilities vary with the type of position. Some case management assistants work with the elderly to ensure they can continue to live an independent life. Others help people with disabilities meet their basic needs to safeguard their quality of life. You may also provide support for people with addictions to transition into a sober lifestyle.

What are the key skills and qualifications needed to thrive as a case management assistant?

To thrive as a Case Management Assistant, you need a background in healthcare administration or social services, strong organizational skills, and typically an associate degree or relevant experience. Familiarity with case management software, electronic health records (EHRs), and documentation systems is commonly required. Excellent communication, attention to detail, and teamwork are essential soft skills for supporting case managers and interacting with clients. These skills ensure efficient case coordination, accurate record-keeping, and effective support for both clients and the case management team.

What are some common challenges faced by case management assistants, and how can they be managed effectively?

Case Management Assistants often encounter challenges such as balancing a high caseload, maintaining thorough documentation, and coordinating communication between clients, healthcare providers, and other stakeholders. Effective time management and strong organizational skills are essential to handle multiple priorities efficiently. Building good rapport with team members and utilizing case management software can streamline communication and documentation, making the role more manageable and rewarding.

What is the difference between Case Management Assistant vs Social Services Coordinator?

AspectCase Management AssistantSocial Services Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer certificationBachelor's degree in social work, psychology, or related field; licensure may be preferred
Work EnvironmentHealthcare facilities, community agencies, hospitalsCommunity organizations, government agencies, healthcare settings
Employer & Industry UsageHospitals, clinics, social service agenciesNonprofits, government programs, social service departments
Common Search & Comparison IntentUnderstanding entry-level roles assisting case managersManaging client programs and coordinating services

While both roles support client services, a Case Management Assistant typically provides administrative and logistical support to case managers, often requiring less formal education. A Social Services Coordinator takes on a more active role in managing client programs and requires a higher level of education and experience. Both positions are vital in social service settings but differ in responsibilities and qualifications.

How much does a case management assistant make?

The average salary for a case management assistant in Florida is around $35,000 to $45,000 per year, depending on experience, certifications, and the specific employer. Entry-level positions may start lower, while experienced assistants with specialized skills can earn higher wages. Salaries can also vary based on the work environment and workload.
More about Case Management Assistant jobs

What are the most commonly searched types of Case Management jobs in Spring Lake, NC?

The most popular types of Case Management jobs in Spring Lake, NC are:

What job categories do people searching Case Management Assistant jobs in Spring Lake, NC look for?

The top searched job categories for Case Management Assistant jobs in Spring Lake, NC are:

What cities near Spring Lake, NC are hiring for Case Management Assistant jobs?

Cities near Spring Lake, NC with the most Case Management Assistant job openings:

Case Management Assistant jobs near you
Infographic showing various Case Management Assistant job openings in Spring Lake, NC as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $43,178 per year, or $20.8 per hour.

Inpatient Psychiatric Unit Human Service Clinician

DAYMARK RECOVERY SERVICES INC

Erwin, NC

$26.43 - $28.83/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Daymark Recovery Services rating

6.2

Company rating: 6.2 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

Job description

Position May Qualify for Hiring Bonus if Licensed (Benefit Eligible Only)

Company Mission Statement:

Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services.

Comprehensive Benefits Package:

  • Medical, Dental and Vision Insurance
  • Health Spending Account
  • Company-Paid Life Insurance
  • Short Term Disability
  • 401(k)
  • Paid Holidays
  • Paid Vacation and Sick Leave
  • Employee Assistant Program
  • Referral Bonus Opportunities
  • Extensive Internal Training Program

Salary: Starting at; $26.43/hr. (Provisional)-$28.83/hr. (Fully Licensed)

Summary:

Under indirect supervision, provides, oversees, and/or administers a wide range of psychosocial evaluation/assessment, diagnostic, counseling therapy, crisis intervention services in a clinical environment which requires a high degree of independent decision-making.  Most aspects of this job require clinical assessment, evaluation, and intervention skills to Mental Health/Substance Abuse consumers that are treated with individual, family, and/or group therapy in an inpatient setting.   Case management/supportive services for disposition of cases is also a core function of this job.

Essential Duties and Responsibilities:

  • Provides clinical psychosocial assessment and treatment services to consumers with mental health and substance abuse problems.  Face to face clinical assessments are completed within 72 hours of admission to facility based crisis services and provided using necessary clinical skills while meeting all regulatory requirements to ensure reimbursement for services.  Provides evidenced based clinically effective treatment services.
  • Service delivery may also involve consultation with various community stakeholder agency staff, law enforcement, family members or support network as deemed necessary or clinically appropriate. Provides indirect services with a variety of stakeholders from whom services are received or needed by consumers to insure appropriate coordination for transition of services to or from another provider or agency.
  • Provides indirect services (e.g., case management and supportive services) with a variety of stakeholders from whom services are received or needed by consumers to insure appropriate coordination for transition of services to or from another provider or agency.
  • Consults with other local providers and referral sources by telephone as needed to insure coordination and transition of services when necessary.
  • Other duties as assigned by the supervisor

Supervisory Responsibilities:  None unless supervising a student and/or training a co-worker.

Qualification Requirements:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience: Doctorate degree in Psychology, or Master’s degree in Social Work, Psychology, counseling or marriage and family therapy from an accredited college or university. Required to be licensed or provisionally licensed in their perspective field. Persons fully licensed preferred. Must be Licensed, licensed eligible, Licensed Clinical Social Worker, Licensed Psychological Associate, Licensed Professional Counselor, Marriage and Family Therapist.  If not fully licensed must be provisionally licensed prior to or at time of hire and obtain full license or certification within 30 months of hire to be eligible for consideration of employment. 

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