Case Management Assistant Jobs in Spring Lake, NC

Salary: $67,931.95 - $108,691.12 Annually
Location : 1225 Ramsey Street Fayetteville, NC
Job Type: Full-Time
Job Number: 202603012
Department: Social Services
Division: Social Work Services/Children
Opening Date: 07/07/2026
Closing Date: Continuous
Salary Grade: 115
Position Overview
This position is located in the Children's Services Section.
Examples of Duties
This social worker is a neutral facilitator, of child and family team meetings, who promotes communication between agency staff, families and their identified support persons and service providers. This social worker is responsible for introducing and explaining the meeting goals, process and ground rules to meeting participants. This social worker will guide discussion of the family's strengths, needs and reason for agency involvement and steer the meeting participants toward group consensus regarding recommendations for the family. The facilitator will ensure that each meeting participant leaves the meeting with a written summary of the recommendations.
The Child and Family Team Meeting's focus is on assessing and identifying safety resources for children, identifying possible alternatives to placement of children outside of the home, identifying and assessing progress on services needed by children and families, developing a family services agreement with the family and assessing if removal of the child from the home is necessary to ensure safety. Child and Family Team Meetings are held at the agency and at offsite locations
This social worker is responsible for scheduling the Child and Family Team meeting with the family's assigned social worker, preparing the meeting location, preparing meeting summaries for distribution to all meeting participants and preparing monthly reports that document meeting statistics (such as quantity and quality of meetings, type of cases involved in meetings and the reasons for meetings).
This social worker is not assigned to manage cases involved with investigations, in home services or foster care on a regular basis; however this social worker may be required to assist with case management duties or provide case management to support service delivery as needed.
Minimum Qualifications
Master's degree in social work from an accredited school of social work; OR Bachelor's degree in social work from an accredited school of social work and completion of the Child Welfare Collaborative (Child Welfare positions only); Bachelor's degree in social work from an accredited school of social work and one year of directly related experience; OR a Master's degree in counseling in a human services field and one year of social work or counseling; OR a Bachelor's degree in a human services field from an accredited college or university and two years of directly related experience; OR Bachelor's degree from an accredited college or university and three years of directly related experience; OR an equivalent combination of training and experience. Directly Related Experience is defined as Human Services experience in the areas of case management, assessment and referral, supportive counseling, intervention, psycho-social therapy and treatment planning.
Applicants may qualify for a work against appointment with a certain degree of education and experience.
Knowledge, Skills and Abilities
Thorough knowledge of social work principles, techniques, and practices, and their application to complex casework, groupwork, and community problems. Considerable knowledge of a wide range of medical, behavioral, and/or psychosocial problems and their treatment theory. Considerable knowledge of family and group dynamics and a range of intervention techniques, governmental and private organizations, and resources in the community, laws, regulations, and policies which govern the program. General knowledge of the methods and principles of casework supervision and training. In certain settings, considerable knowledge of medical terminology, disease processes and their treatment as they relate to decisions regarding clinical interventions and appropriate therapies based on medical or psychological diagnosis. Skill in establishing rapport with a client and in applying techniques or assessing psychosocial, behavioral, and psychological aspects of client's problems. Ability to supervise, train, or instruct lower-level social workers, students, or interns in the program. Ability to establish and maintain effective working relationships with members of case load and their families, as well as civic, legal, medical, social, and religious organizations. Ability to express ideas clearly and concisely and to plan and execute work effectively.
CONDITIONS OF EMPLOYMENT: The selected applicant will be subject to the following conditions prior to appointment. Failure to complete or fulfill these conditions may result in dismissal.
The employee in this position will be operating motor vehicles for Cumberland County and shall have a valid North Carolina Drivers License.
Each applicant who is tendered an offer for employment for any position with Cumberland County shall be tested for the use of drugs specified in the County policy. Refusal to submit to testing or a confirmed positive test shall be a basis for withdrawal of the conditional employment offer.
Law enforcement background check is required.
Duties of this position require the use of the employees personal vehicle.
This position will require assisting in emergency and/or disaster situations.
The Cumberland County Department of Social Services has a strict dress code policy that must be adhered to. This policy includes specific guidelines related to tattoos and body piercing.
College transcripts may be submitted on-line via the attachment feature or mailed to Cumberland County Department of Social Services, P.O. Box 2429, Fayetteville, NC 28302. Prior to employment start date, an official transcript must be presented in its original unopened envelope.
Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log into your account and click "Application Status."
If there are specific questions regarding this posting, you may contact DSS Human Resources @ (910) 677-2599.
Cumberland County offers a generous benefit plan including a Government Retirement Plan, 13 paid holidays per year and an Employee Wellness Center Clinic.To see more information about the benefits offered to employees
01
Do you possess a BSW from an accredited university?

• Yes
• No

02
Do you possess a MSW from an accredited university?

• Yes
• No

03
Have you completed the NC Child Welfare Education Collaborative?

• Yes
• No

04
Have you completed the NC Child Welfare Pre-Service training?

• Yes
• No

05
If you do not have a BSW or MSW, please select the type of major that you possess from the following list.

• Counseling and Guidance
• Rehabilitation Counseling
• Sociology
• Psychology
• Counseling Psychology
• Family Studies
• Criminal Justice
• Therapeutic Recreation
• Special Education
• Child Development and Family Relations
• Other

06
If your major was not listed, please list the major you possess.
07
Which of the following best describe your highest related level of education?

• High School Diploma/GED
• Some College Coursework, No Degree
• Associate's Degree
• Bachelor's Degree
• Master's Degree
• Doctorate's Degree

08
Do you have at least two years of experience in case management, assessment and referral, supportive counseling, intervention, psycho-social therapy or treatment planning?

• Yes
• No

09
Which of the following best describes your level of experience in case management, assessment and referral, supportive counseling, intervention, psycho-social therapy or treatment planning?

• Less than 6 months
• 12 to 17 months
• 18 to 23 months
• 2 years
• 3 years
• 4 years
• 5 years or more
• None of the above

10
Please verify that your application includes the following information: * Employment history including salary, correct dates of employment, employer address and phone number, supervisor's name, and reason for leaving each employer. Applications without the above information will be considered incomplete and not be processed.Please take a moment to review your application before submission to ensure all categories are completed.I have read and understand the above statement.

• Yes
• No

Required Question