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Case Management Assistant Jobs in San Rafael, CA

Salvation Army

Case Manager

San Francisco, CA · On-site

$23.50 - $30.25/hr

Onsite services include case management, life skills, recovery support, benefits acquisition, and ... Assist in the planning, preparation, and execution of special functions such as graduations ...

The Salvation Army

Case Manager

San Francisco, CA

$32.89/hr

Onsite services include case management, life skills, recovery support, benefits acquisition, and ... Assist in the planning, preparation, and execution of special functions such as graduations ...

Bonita House, Inc.

Case Manager- MHRS

Oakland, CA · On-site

$28.85 - $31.46/hr

... assist clients with challenges in the areas of employment, housing, and activities of daily living. * Provides culturally responsive, psycho-social rehabilitation case management services to meet ...

LIFELONG MEDICAL CARE

Case Manager IV (5409)

Berkeley, CA · On-site

$32.15 - $37.27/hr

... diseases) * Assist patients with accessing and retaining public benefits and insurance (e.g ... Provide case management services to patients with multiple complex acute or chronic medical or ...

LifeLong Medical Care

Case Manager IV (5409)

Berkeley, CA · On-site

$32.15 - $37.27/hr

... diseases) * Assist patients with accessing and retaining public benefits and insurance (e.g ... Provide case management services to patients with multiple complex acute or chronic medical or ...

Bonita House

Case Manager- MHRS

Oakland, CA · On-site

$28.85 - $31.46/hr

... assist clients with challenges in the areas of employment, housing, and activities of daily living. * Provides culturally responsive, psycho-social rehabilitation case management services to meet ...

Genex

Medical Nurse Case Manager

Oakland, CA · On-site

... case management process. Works as an intermediary between carriers, attorneys, medical care ... assist in training/orientation of new staff as requested. • Monitors functions assigned to non ...

LifeLong Medical Care

Case Manager III (5293)

Oakland, CA · On-site

$29.20 - $33.85/hr

... diseases) * Assist patients with accessing and retaining public benefits and insurance (e.g ... Provide case management services to patients with multiple complex acute or chronic medical or ...

LIFELONG MEDICAL CARE

Case Manager III (5293)

Oakland, CA · On-site

$29.20 - $33.85/hr

... diseases) * Assist patients with accessing and retaining public benefits and insurance (e.g ... Provide case management services to patients with multiple complex acute or chronic medical or ...

East Bay Innovations

Spanish Case Manager

Oakland, CA · On-site

$28.02/hr

East Bay Innovations Transitional Care and Case Management (TCCM) Case Manager I - Bilingual ... Facilitate and assist client with the development of a circle of support to build and maintain ...

East Bay Innovations

Spanish Case Manager

Oakland, CA · On-site

$28.02/hr

East Bay Innovations Transitional Care and Case Management (TCCM) Case Manager I - Bilingual ... Facilitate and assist client with the development of a circle of support to build and maintain ...

McCall Staffing Services

Be Seen First

Senior Housing Case Manager

San Francisco, CA · On-site

$29.50 - $30/hr

... management staff. * Organize resident engagement activities, assist with Food Bank distribution, participate in meetings and training, and support additional program initiatives as needed. Company ...

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All JobsCase Management JobsCase Management Assistant JobsCase Management Assistant Jobs in San Rafael, CA

Case Management Assistant information

See San Rafael, CA salary details

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How much do case management assistant jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for case management assistant in San Rafael, CA is $23.70, according to ZipRecruiter salary data. Most workers in this role earn between $19.28 and $27.31 per hour, depending on experience, location, and employer.

What is a case management assistant?

Case management assistants are professionals who support case managers in coordinating services and resources for clients, often in healthcare, social services, or legal settings. Their duties typically include scheduling appointments, maintaining case files, communicating with clients and service providers, and assisting with documentation. They help ensure that clients receive appropriate care and services efficiently, allowing case managers to focus on more complex tasks. Case management assistants play a vital role in improving client outcomes by providing organizational and administrative support.

What does a case management assistant do?

A case management assistant provides support for patients and senior staff to assist in a transfer of care. You prepare any necessary documentation to ease the transition, determine what kind of services patients need, and coordinate with other workers. Responsibilities vary with the type of position. Some case management assistants work with the elderly to ensure they can continue to live an independent life. Others help people with disabilities meet their basic needs to safeguard their quality of life. You may also provide support for people with addictions to transition into a sober lifestyle.

What are the key skills and qualifications needed to thrive as a case management assistant?

To thrive as a Case Management Assistant, you need a background in healthcare administration or social services, strong organizational skills, and typically an associate degree or relevant experience. Familiarity with case management software, electronic health records (EHRs), and documentation systems is commonly required. Excellent communication, attention to detail, and teamwork are essential soft skills for supporting case managers and interacting with clients. These skills ensure efficient case coordination, accurate record-keeping, and effective support for both clients and the case management team.

What are some common challenges faced by case management assistants, and how can they be managed effectively?

Case Management Assistants often encounter challenges such as balancing a high caseload, maintaining thorough documentation, and coordinating communication between clients, healthcare providers, and other stakeholders. Effective time management and strong organizational skills are essential to handle multiple priorities efficiently. Building good rapport with team members and utilizing case management software can streamline communication and documentation, making the role more manageable and rewarding.

What is the difference between Case Management Assistant vs Social Services Coordinator?

AspectCase Management AssistantSocial Services Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer certificationBachelor's degree in social work, psychology, or related field; licensure may be preferred
Work EnvironmentHealthcare facilities, community agencies, hospitalsCommunity organizations, government agencies, healthcare settings
Employer & Industry UsageHospitals, clinics, social service agenciesNonprofits, government programs, social service departments
Common Search & Comparison IntentUnderstanding entry-level roles assisting case managersManaging client programs and coordinating services

While both roles support client services, a Case Management Assistant typically provides administrative and logistical support to case managers, often requiring less formal education. A Social Services Coordinator takes on a more active role in managing client programs and requires a higher level of education and experience. Both positions are vital in social service settings but differ in responsibilities and qualifications.

How much does a case management assistant make?

The average salary for a case management assistant in Florida is around $35,000 to $45,000 per year, depending on experience, certifications, and the specific employer. Entry-level positions may start lower, while experienced assistants with specialized skills can earn higher wages. Salaries can also vary based on the work environment and workload.
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The most popular types of Case Management jobs in San Rafael, CA are:

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For Case Management Assistant jobs in San Rafael, CA, the most frequently searched job titles are:

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Cities near San Rafael, CA with the most Case Management Assistant job openings:

Case Management Assistant jobs near you
Infographic showing various Case Management Assistant job openings in San Rafael, CA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $49,289 per year, or $23.7 per hour.

Family Support Case Manager I

Community Resources for Children

Napa, CA • On-site

$25 - $33/hr

Full-time

Posted 20 days ago

Job description

Job Type
Full-time
Description
Position Summary
The Case Manager I is a full-time non-exempt position and supports families in Napa County by evaluating and maintaining their eligibility to receive financial assistance for child care in subsidized payment programs at Community Resources for Children (CRC). The Case Manager I is a trusted resource for families navigating intricate program requirements while seeking quality childcare in Napa County. The Case Manager I also helps families with other supportive services and community resources to support the overall wellbeing of the family and children. The Case Manager I processes monthly childcare payments to childcare providers in accordance with state policies. With the ability to prioritize and multitask competently, the Case Manager I coordinates multiple family and program- driven deliverables to provide the best possible support to families.
Essential Duties and Responsibilities
  • Understand and support the mission and goals of Community Resources for Children (CRC).
  • Maintain an ongoing caseload of families receiving subsidized child care services with a knowledge of the Alternative Payment Programs at CRC
  • Conduct in-person eligibility certifications and recertifications with families in accordance with Department policies and procedures, Federal, State and local law and regulations
  • Provider timely ongoing communication with parents and childcare providers via telephone, mail, email or in-person meetings to assist them in understanding the Alternative Payment Programs Polices and Guidelines
  • Hold a high level of customer service when working with families, providers, staff and external partners
  • Maintain accurate, up-to-date client records in electronic and hard copy files
  • Counsel and educate families around the importance and benefits of a quality child care and early education experience for their children
  • Provide tailored information around options for a quality early care experience depending on each family's unique circumstance
  • Provide customized information and referrals to other community resources and support services as appropriate
  • Calculate monthly attendance logs and process provider payments in accordance with Department policies and procedures, Federal, State and local law and regulations
  • Provide timely communication with other Department staff to ensure swift coordination of accurate child care authorizations and payments, paperwork and customer service
  • Work closely with the County of Napa's Health & Human Services, Self Sufficiency staff and management
  • Assist potential families with the Child Care Eligibility List enrollment
  • As determined by the Department's Quality Assurance metrics, achieve and maintain a performance accuracy rate in accordance with current Department standard
  • Maintain an organized workspace in accordance with Department policies and best practices to ensure client confidentiality and access to files
  • Adapt to continually evolving regulations, internal policies and best practices to ensure optimal service delivery and compliance
  • Demonstrate flexibility in work schedule to ensure client/program needs are met
  • Attend and participate in all required meetings, conferences, and training relating to service delivery and professional development
  • Maintain the highest level of friendliness, professionalism, support, and integrity in all aspect of work
  • Conduct outreach and participate in events to promote programs and agency as needed
  • Contribute to agency publication and communication efforts as requested
  • Engage and supervise volunteers
  • Perform other duties as assigned.

Requirements
Education, Experience and Requirements
  • Bachelor's Degree in Child Development, human services, social work or similar subject preferred
  • Minimum of two years' work experience in child care or related field
  • Experience at a non-profit or charitable organization preferred
  • High level of proficiency in computer skills, including skills in MS Office (Word, Excel, Outlook, PowerPoint)
  • Experience handling sensitive and confidential information appropriately
  • Livescan fingerprinting and Department of Justice background clearance
  • Demonstrated ability to relate well with parents, providers, co-workers, and the community
  • Bi-lingual desired, Spanish Required
  • Willingness to work occasional evening and weekend events
  • Reliable transportation, valid California driver's license and insurance

Skills/ Competencies
  • Attention to detail and ability to process complex information and documentation
  • Time management; ability to juggle multiple deadlines and remain organized
  • Willing and able to adapt to new regulations, processes, and habits
  • Compassion and empathy; ability to hold space for and have difficult conversations with families and providers
  • Ability to work independently, accept supervision and feedback, and be a collaborative team member
  • Excellent communication skills both orally and in writing, great listener
  • Accuracy and thoroughness in handling and inputting data; looks for ways to improve and promote quality; applies feedback to improve performance
  • Inclusive mindset and cultural competency. Ability to work and communicate with diverse cultural and socioeconomic groups, and differently abled individuals
  • Ability to work well under pressure and meet deadlines. Use of effective methods to destress and reset
  • Proactive and resourceful, finding solutions independently before seeking support.
  • Learning mindset; absorbing information and training, and willingness to accept direction and supervision.

Expectations
  • Learn program regulations through training and on the job experience
  • Understand the needs of our community
  • Highly accurate with basic provider payments
  • Support the team administratively for projects -accept delegation of projects with instructions to execute and report back
  • Able to utilize client management software for basic case management (entry level competency)
  • Build and increase caseload size

Physical Job Description
  • Typical office environment, no unusual exposures
  • Equipment Used includes computer keyboard, telephone, copy machine, projector, and shredder
  • Essential Physical Tasks: Must be able to sit and type on a computer keyboard, communicate with clients by telephone, drive a car to travel to meetings or appointments, and lift and carry up to 30 pounds.

NOTICE: This description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
Salary Description
$25-$33 per hour

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