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Case Management Assistant Jobs in Rochester, MI (NOW HIRING)

Bridge Rehabilitation Center Llc

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Horizon Case Management - Field Case Manager

Birmingham, MI · On-site

$20 - $30/hr

Document all appointments, interactions, and updates in the case management software. * Assist clients with understanding their treatment plans and improving health literacy. * Attend weekly team ...

Bridge Rehabilitation Center Llc

Be Seen First

Horizon Case Management - Field Case Manager

Birmingham, MI · On-site

$20 - $30/hr

Document all appointments, interactions, and updates in the case management software. * Assist clients with understanding their treatment plans and improving health literacy. * Attend weekly team ...

Haven Inc

Case Manager

Pontiac, MI · On-site

$20/hr

... Case Management processes and procedures. * Facilitate skill-building workshops for all clients on a regular basis * Complete data entry and reporting documentation * Assist with training and ...

Haven Inc

Case Manager

Pontiac, MI · On-site

$20/hr

... Case Management processes and procedures. * Facilitate skill-building workshops for all clients on a regular basis * Complete data entry and reporting documentation * Assist with training and ...

Haven Oakland

Case Manager

Pontiac, MI · On-site

$20/hr

... Case Management processes and procedures. * Facilitate skill-building workshops for all clients on a regular basis * Complete data entry and reporting documentation * Assist with training and ...

TH Medical

Social Worker - Case Management

Detroit, MI · On-site

This position integrates national standards for case management scope of services including ... May delegate the implementation of the transition plan to LVN/LPN or Assistant staff. And follows ...

TH Medical

Social Worker - Case Management

Detroit, MI · On-site

This position integrates national standards for case management scope of services including ... May delegate the implementation of the transition plan to LVN/LPN or Assistant staff. And follows ...

Vivent Health

Case Manager

Highland Park, MI · On-site

$18.25 - $23.50/hr

Maintain accurate and up-to-date documentation of case management activities, adhering to ... Assist team members in coverage and assist other service lines when necessary (examples include ...

Lighthouse

Stability Services Case Manager

Pontiac, MI · On-site

$43K/yr

Responsibilities & Duties: • Maintain a caseload of 16 clients • Assist clients in obtaining ... case management services to clients following the Housing First model with a strength-based ...

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All JobsCase Management Assistant JobsCase Management Assistant Jobs in Rochester, MI

Case Management Assistant information

See Rochester, MI salary details

$12

$19

$27

How much do case management assistant jobs pay per hour?

As of Jul 6, 2026, the average hourly pay for case management assistant in Rochester, MI is $19.57, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $22.55 per hour, depending on experience, location, and employer.

What is the highest paid case manager?

The highest paid case managers are often those with advanced certifications, extensive experience, and specialized skills in healthcare, legal, or social services. Salaries can reach over $80,000 annually, especially for senior or managerial roles in large organizations or healthcare systems. Geographic location and industry also influence compensation levels for case management assistants and related roles.

What are the key skills and qualifications needed to thrive as a Case Management Assistant, and why are they important?

To thrive as a Case Management Assistant, you need a background in healthcare administration or social services, strong organizational skills, and typically an associate degree or relevant experience. Familiarity with case management software, electronic health records (EHRs), and documentation systems is commonly required. Excellent communication, attention to detail, and teamwork are essential soft skills for supporting case managers and interacting with clients. These skills ensure efficient case coordination, accurate record-keeping, and effective support for both clients and the case management team.

What Is the Job of a Case Management Assistant?

A case management assistant provides support for patients and senior staff to assist in a transfer of care. You prepare any necessary documentation to ease the transition, determine what kind of services patients need, and coordinate with other workers. Responsibilities vary with the type of position. Some case management assistants work with the elderly to ensure they can continue to live an independent life. Others help people with disabilities meet their basic needs to safeguard their quality of life. You may also provide support for people with addictions to transition into a sober lifestyle.

What is the difference between Case Management Assistant vs Social Services Coordinator?

AspectCase Management AssistantSocial Services Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer certificationBachelor's degree in social work, psychology, or related field; licensure may be preferred
Work EnvironmentHealthcare facilities, community agencies, hospitalsCommunity organizations, government agencies, healthcare settings
Employer & Industry UsageHospitals, clinics, social service agenciesNonprofits, government programs, social service departments
Common Search & Comparison IntentUnderstanding entry-level roles assisting case managersManaging client programs and coordinating services

While both roles support client services, a Case Management Assistant typically provides administrative and logistical support to case managers, often requiring less formal education. A Social Services Coordinator takes on a more active role in managing client programs and requires a higher level of education and experience. Both positions are vital in social service settings but differ in responsibilities and qualifications.

What do assistant case managers do?

Assistant case managers support case managers by helping to coordinate client services, gather information, and maintain case files. They often communicate with clients, healthcare providers, and social service agencies, and may use case management software to track progress and document interactions. Strong organizational and communication skills are essential for this role.

What are some common challenges faced by Case Management Assistants, and how can they be managed effectively?

Case Management Assistants often encounter challenges such as balancing a high caseload, maintaining thorough documentation, and coordinating communication between clients, healthcare providers, and other stakeholders. Effective time management and strong organizational skills are essential to handle multiple priorities efficiently. Building good rapport with team members and utilizing case management software can streamline communication and documentation, making the role more manageable and rewarding.

Is being a MOA a good entry-level job?

A Medical Office Assistant (MOA) role is often considered a good entry-level job in healthcare, as it provides experience with administrative tasks, patient interaction, and medical record management. It typically requires basic certification or training and offers opportunities for skill development and career advancement in healthcare settings.

Do you need a degree to be a case management assistant?

A degree is not always required to become a case management assistant, but many employers prefer candidates with a high school diploma or equivalent. Relevant skills such as communication, organization, and familiarity with case management software can be important, and some positions may require additional certifications or training.

What are case management assistants?

Case management assistants are professionals who support case managers in coordinating services and resources for clients, often in healthcare, social services, or legal settings. Their duties typically include scheduling appointments, maintaining case files, communicating with clients and service providers, and assisting with documentation. They help ensure that clients receive appropriate care and services efficiently, allowing case managers to focus on more complex tasks. Case management assistants play a vital role in improving client outcomes by providing organizational and administrative support.
More about Case Management Assistant jobs
What cities near Rochester, MI are hiring for Case Management Assistant jobs? Cities near Rochester, MI with the most Case Management Assistant job openings:
Case Management Assistant jobs near you
Infographic showing various Case Management Assistant job openings in Rochester, MI as of June 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, 3% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $40,699 per year, or $19.6 per hour.

Social Worker Field Case Manager

Horizon Case Management

Bingham Farms, MI • On-site

$28 - $32/hr

Full-time

Posted 5 days ago

Job description

At Horizon Case Management Corp, we are dedicated to providing compassionate, patient-centered care that enhances the lives of individuals in our community. As a leader in healthcare case management, we specialize in coordinating care services to ensure that patients receive the support they need to achieve the best possible health outcomes.
Our team is made up of experienced professionals who work collaboratively to address the medical, social, and emotional needs of each patient. We prioritize a holistic approach to care, empowering individuals and families with the tools and resources they need to make informed decisions about their health and well-being.
We believe in creating a supportive and inclusive work environment where all employees are valued, respected, and encouraged to grow professionally. At Horizon Case Management, we are committed to making a meaningful impact in the lives of our patients and the communities we serve.
We are seeking a compassionate and dedicated Social Worker Field Case Manager to join our dynamic healthcare case management team. In this role, you will work under a Certified Case Manager and alongside a Registered Nurse Telephonic Case Manager. Your day-to-day will be directly in the field, meeting our clients at medical appointments to advocate for their health needs, assessing patient needs, developing care plans, and coordinating resources to ensure optimal health and well-being. The ideal candidate will have strong social work skills, excellent communication abilities, and a deep commitment to advocating for the holistic care of patients in a community setting.
Key Responsibilities:
  • Patient Assessment:
  • Conduct comprehensive in-home or field-based assessments to evaluate patients' social, emotional, and healthcare needs.
  • Collaborate with patients, family members, and healthcare providers to develop and implement individualized care plans that address both healthcare and psychosocial needs.
  • Care Coordination:
  • Facilitate access to community resources, mental health services, social support, and necessary healthcare services for patients in the field.
  • Stay informed of local community programs and services to ensure effective coordination of care and seamless access for patients.
  • Patient Support and Education:
  • Provide social work support, education, and emotional guidance to patients and their families during in-home visits.
  • Empower patients to make informed decisions about their health, including providing resources on coping strategies and community support options.
  • Monitoring and Evaluation:
  • Regularly monitor patients' progress in the field and adjust care plans as necessary to ensure optimal health outcomes.
  • Maintain accurate and confidential documentation of patient interactions and case updates in compliance with organizational policies.
  • Interdisciplinary Collaboration:
  • Work closely with healthcare professionals, including physicians, nurses, and therapists, to provide comprehensive, patient-centered care.
  • Actively participate in team meetings to discuss patient progress and ensure coordinated care efforts across disciplines.
  • Advocacy and Education:
  • Advocate for patients' social and healthcare needs and assist in navigating community and healthcare resources.
  • Educate patients and families on healthcare processes, rights, and available support services.

Advocate for resources and removal of barriers.
  • Training and Development:
  • Participate in ongoing professional development to stay current on the latest social work practices, case management strategies, and community resources.
  • Share insights, best practices, and case studies with team members to improve the quality of care.
  • Additional Responsibilities:
  • Handle any situations that arise dealing with Adult Protective Services, Child Protective Services, and manage Legal Guardianship and Power of Attorney processes for clients.
  • Manage residential placements for clients, including finding programs or housing such as low-income housing and adult foster care homes.
  • Be knowledgeable in Medicaid Waiver Programs, VA Programs, and other relevant community support systems.
  • Be familiar with food programs, addiction programs, mental health programs, pregnancy support programs, and other community-based resources.

Qualifications:
  • Current Social Work licensure in the state of Michigan (LBSW, LMSW, or equivalent).
  • Minimum 2 years of experience in social work or case management, preferably in a healthcare setting.
  • Case Management Certification preferred, otherwise you must take CCM Exam within 2 years of working for the company.
  • Knowledge of community resources, healthcare systems, and social work practice.
  • Ability to work independently, manage time effectively, and adapt in a field-based role.
  • Experience with Medicaid, Medicare, MiBridges, Food Stamps applications, Health Insurance Applications, SSI and SSDI applications, low-income housing applications, or any other resources are a plus.

Skills:
  • Strong communication, interpersonal, and organizational skills.
  • Proficient in using electronic health records (EHR) and case management software.
  • Ability to assess and address both social and healthcare needs.
  • Exceptional problem-solving skills and the ability to navigate complex social and healthcare systems.
  • Ability to maintain confidentiality and handle sensitive patient information with professionalism.
  • Exceptional time management skills, with the ability to manage a high volume of field-based visits.

Work Schedule:
  • This position requires 5 days a week of in-office working with some time spent in the field as needed to meet client needs.
  • You will assist field nurse case managers and telephonic nurse case managers with resources, barriers to care, and any applications for government resources.
  • Hours: 8 AM - 5 PM.
  • Travel is required 50% of working hours.
  • Must be able to attend events, conferences, team meetings, and work events upon request.

Compensation:
  • Competitive pay ranging from $28 to $32 per hour, based on experience and qualifications.

What We Offer:
  • Comprehensive benefits package.
  • Opportunities for professional development and continuing education.
  • A supportive and collaborative work environment.
  • The chance to make a meaningful impact in the lives of patients and their families.

Horizon Case Management is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Type: Full-time
Pay: $20 - $31.56 per hour
Expected hours: No less than 40 per week
Schedule:
  • 8 hour shift

Work Location: In person
Job Types: Full-time, Part-time, Contract

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