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Case Management Assistant Jobs in Rochester, MI (NOW HIRING)

Haven Inc

Case Manager

Pontiac, MI

$20/hr

... Case Management processes and procedures. * Facilitate skill-building workshops for all clients on a regular basis * Complete data entry and reporting documentation * Assist with training and ...

Haven Inc

Case Manager

Pontiac, MI · On-site

$20/hr

... Case Management processes and procedures. * Facilitate skill-building workshops for all clients on a regular basis * Complete data entry and reporting documentation * Assist with training and ...

Haven Oakland

Case Manager

Pontiac, MI · On-site

$20/hr

... Case Management processes and procedures. * Facilitate skill-building workshops for all clients on a regular basis * Complete data entry and reporting documentation * Assist with training and ...

Lighthouse

Stability Services Case Manager

Lathrup Village, MI · On-site

$18.25 - $23.50/hr

Provide intensive, ongoing in-home case management support and services to assist Follow-up Care clients in reaching their goals. Conduct at least monthly case management meetings in clients' homes ...

Lighthouse

Family Shelter Case Manager

Pontiac, MI · On-site

$43K/yr

Provide intensive, weekly case management to individuals and families experiencing homelessness, * Assist in providing weekly daytime or evening support at our shelter locations,. * Complete asset ...

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Case Management Assistant information

See Rochester, MI salary details

$12

$19

$27

How much do case management assistant jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for case management assistant in Rochester, MI is $19.57, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $22.55 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a case management assistant?

To thrive as a Case Management Assistant, you need a background in healthcare administration or social services, strong organizational skills, and typically an associate degree or relevant experience. Familiarity with case management software, electronic health records (EHRs), and documentation systems is commonly required. Excellent communication, attention to detail, and teamwork are essential soft skills for supporting case managers and interacting with clients. These skills ensure efficient case coordination, accurate record-keeping, and effective support for both clients and the case management team.

What does a case management assistant do?

A case management assistant provides support for patients and senior staff to assist in a transfer of care. You prepare any necessary documentation to ease the transition, determine what kind of services patients need, and coordinate with other workers. Responsibilities vary with the type of position. Some case management assistants work with the elderly to ensure they can continue to live an independent life. Others help people with disabilities meet their basic needs to safeguard their quality of life. You may also provide support for people with addictions to transition into a sober lifestyle.

What is the difference between Case Management Assistant vs Social Services Coordinator?

AspectCase Management AssistantSocial Services Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer certificationBachelor's degree in social work, psychology, or related field; licensure may be preferred
Work EnvironmentHealthcare facilities, community agencies, hospitalsCommunity organizations, government agencies, healthcare settings
Employer & Industry UsageHospitals, clinics, social service agenciesNonprofits, government programs, social service departments
Common Search & Comparison IntentUnderstanding entry-level roles assisting case managersManaging client programs and coordinating services

While both roles support client services, a Case Management Assistant typically provides administrative and logistical support to case managers, often requiring less formal education. A Social Services Coordinator takes on a more active role in managing client programs and requires a higher level of education and experience. Both positions are vital in social service settings but differ in responsibilities and qualifications.

What are some common challenges faced by case management assistants, and how can they be managed effectively?

Case Management Assistants often encounter challenges such as balancing a high caseload, maintaining thorough documentation, and coordinating communication between clients, healthcare providers, and other stakeholders. Effective time management and strong organizational skills are essential to handle multiple priorities efficiently. Building good rapport with team members and utilizing case management software can streamline communication and documentation, making the role more manageable and rewarding.

What is a case management assistant?

Case management assistants are professionals who support case managers in coordinating services and resources for clients, often in healthcare, social services, or legal settings. Their duties typically include scheduling appointments, maintaining case files, communicating with clients and service providers, and assisting with documentation. They help ensure that clients receive appropriate care and services efficiently, allowing case managers to focus on more complex tasks. Case management assistants play a vital role in improving client outcomes by providing organizational and administrative support.
More about Case Management Assistant jobs

What job categories do people searching Case Management Assistant jobs in Rochester, MI look for?

The top searched job categories for Case Management Assistant jobs in Rochester, MI are:

What cities near Rochester, MI are hiring for Case Management Assistant jobs?

Cities near Rochester, MI with the most Case Management Assistant job openings:

Case Management Assistant jobs near you
Infographic showing various Case Management Assistant job openings in Rochester, MI as of August 2026, with employment types broken down into 88% Full Time, and 12% Contract. Highlights an 89% In-person, and 11% Remote job distribution, with an average salary of $40,699 per year, or $19.6 per hour.

Case Manager Assistant - Contingent - West Bloomfield

Henry Ford West Bloomfield Hospital

West Bloomfield, MI • On-site

Full-time

Posted 29 days ago

Job description

Case Management Assistant - Contingent - West Bloomfield

GENERAL SUMMARY: 

Assists the Case Managers with concrete patient-related tasks and various clinical interventions. 

The Case Manager Assistant assists patients, families, and others requesting assistance from the Case Management & Social Work Services Department but who are not currently receiving services from another staff member. The Case Manager Assistant may also be asked to perform other office-related tasks, e.g., assisting with special medication fund programs, updating resources, issuing Medicare Important Message to patients, etc. 

EDUCATION/EXPERIENCE REQUIRED: 

  • High School diploma or G.E.D. equivalent
  • Associates degree, preferred or equivalent healthcare experience
  • Good verbal and written communication skills
  • Ability to read, write and speak English
  • Good critical thinking and problems solving skills necessary
  • Good organizational skills
  • Ability to multitask. Good interpersonal skills, including ability to develop and maintain trusting relationships
  • Ability to conduct self in a professional manner
  • Ability to be flexible
  • Ability to complete all assigned tasks with little supervision
  • Ability to move freely about the facility in order to visit patients
Additional Information
  • Organization: Henry Ford West Bloomfield Hospital
  • Department: HFWB Case Management
  • Shift: Day Job
  • Union Code: Not Applicable

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