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Case Management Assistant Jobs in Edgewood, MD (NOW HIRING)

CAN

Director of Case Management

Catonsville, MD · On-site

This position will supervise the Case Managers at the Westside Men's Shelter. This position will ... Works in conjunction with Shelter Manager and Assistant Manager in shelter matters regarding ...

genex

Medical Nurse Case Manager

Baltimore, MD · On-site

... case management process. Works as an intermediary between carriers, attorneys, medical care ... May assist in training/orientation of new staff as requested. Monitors functions assigned to non ...

Ignite Human Capital

Case Manager - (Hybrid)

Baltimore, MD · On-site

$70.43 - $112/hr

... assistants, and vendors. The role combines sophisticated litigation support with team leadership, client interaction, budget management, and case operations, making it ideal for an experienced ...

genex

Medical Nurse Case Manager

Baltimore, MD · On-site

... case management process. Works as an intermediary between carriers, attorneys, medical care ... May assist in training/orientation of new staff as requested. Monitors functions assigned to non ...

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Case Management Assistant information

See Edgewood, MD salary details

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How much do case management assistant jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for case management assistant in Edgewood, MD is $20.92, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $24.13 per hour, depending on experience, location, and employer.

What is a case management assistant?

Case management assistants are professionals who support case managers in coordinating services and resources for clients, often in healthcare, social services, or legal settings. Their duties typically include scheduling appointments, maintaining case files, communicating with clients and service providers, and assisting with documentation. They help ensure that clients receive appropriate care and services efficiently, allowing case managers to focus on more complex tasks. Case management assistants play a vital role in improving client outcomes by providing organizational and administrative support.

What does a case management assistant do?

A case management assistant provides support for patients and senior staff to assist in a transfer of care. You prepare any necessary documentation to ease the transition, determine what kind of services patients need, and coordinate with other workers. Responsibilities vary with the type of position. Some case management assistants work with the elderly to ensure they can continue to live an independent life. Others help people with disabilities meet their basic needs to safeguard their quality of life. You may also provide support for people with addictions to transition into a sober lifestyle.

What are the key skills and qualifications needed to thrive as a case management assistant?

To thrive as a Case Management Assistant, you need a background in healthcare administration or social services, strong organizational skills, and typically an associate degree or relevant experience. Familiarity with case management software, electronic health records (EHRs), and documentation systems is commonly required. Excellent communication, attention to detail, and teamwork are essential soft skills for supporting case managers and interacting with clients. These skills ensure efficient case coordination, accurate record-keeping, and effective support for both clients and the case management team.

What are some common challenges faced by case management assistants, and how can they be managed effectively?

Case Management Assistants often encounter challenges such as balancing a high caseload, maintaining thorough documentation, and coordinating communication between clients, healthcare providers, and other stakeholders. Effective time management and strong organizational skills are essential to handle multiple priorities efficiently. Building good rapport with team members and utilizing case management software can streamline communication and documentation, making the role more manageable and rewarding.

What is the difference between Case Management Assistant vs Social Services Coordinator?

AspectCase Management AssistantSocial Services Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer certificationBachelor's degree in social work, psychology, or related field; licensure may be preferred
Work EnvironmentHealthcare facilities, community agencies, hospitalsCommunity organizations, government agencies, healthcare settings
Employer & Industry UsageHospitals, clinics, social service agenciesNonprofits, government programs, social service departments
Common Search & Comparison IntentUnderstanding entry-level roles assisting case managersManaging client programs and coordinating services

While both roles support client services, a Case Management Assistant typically provides administrative and logistical support to case managers, often requiring less formal education. A Social Services Coordinator takes on a more active role in managing client programs and requires a higher level of education and experience. Both positions are vital in social service settings but differ in responsibilities and qualifications.

How much does a case management assistant make?

The average salary for a case management assistant in Florida is around $35,000 to $45,000 per year, depending on experience, certifications, and the specific employer. Entry-level positions may start lower, while experienced assistants with specialized skills can earn higher wages. Salaries can also vary based on the work environment and workload.
More about Case Management Assistant jobs

What are the most commonly searched types of Case Management jobs in Edgewood, MD?

The most popular types of Case Management jobs in Edgewood, MD are:

What job categories do people searching Case Management Assistant jobs in Edgewood, MD look for?

The top searched job categories for Case Management Assistant jobs in Edgewood, MD are:

What cities near Edgewood, MD are hiring for Case Management Assistant jobs?

Cities near Edgewood, MD with the most Case Management Assistant job openings:

Case Management Assistant jobs near you
Infographic showing various Case Management Assistant job openings in Edgewood, MD as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $43,521 per year, or $20.9 per hour.

Director of Case Management

Catonsville, MD • On-site

CAN
See more jobs at CANexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 23 days ago

Job description

Benefits:
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
  • Wellness resources
  • 401(k)
  • 401(k) matching
  • Dental insurance

 Position Overview 
Provides a full range of direct professional and case management services to all shelter residents. This position will supervise the Case Managers at the Westside Men’s Shelter.  This position will provide direction and oversight for case management services at the shelters.
Essential Duties

Investigates, evaluates, and monitors individual cases. Assists in developing individual service plans designed to prevent or alleviate personal or environmental problems of residents in a social services, health, or mental health program. Determines suitability of individuals for special programs. Provides crisis prevention and intervention services. Develops and/or participates in public awareness and education programs.
 
Interprets policy and procedures of social services programs. Assists in policy formation and assures that services assigned are carried out effectively by the case managers. Consults with health, social work, and mental health professionals, concerning problems affecting recovery, welfare, and rehabilitation of shelter residents. 
Acts as a liaison between health, education, welfare, and other community agencies to establish an integrated and coordinated program.
Prepares case files and other reports, memos, and correspondence. Maintains accurate records of resident activities. Facilitates, attends, and participates in meetings and conferences.
Works in conjunction with Shelter Manager and Assistant Manager in shelter matters regarding policies and procedures, staffing, residents, and other matters as needed.
 
 Knowledge, Skills, and Abilities
Knowledge of the principles, practices, and theories of social work and human behavior. Knowledge of diagnosis, treatment, and management of social, emotional, and mental dysfunctions. Knowledge of current social, economic, and health problems. Knowledge of individual, family, and group therapy dynamics and techniques. Knowledge of social work programs, and program evaluation methods. Knowledge of alternate and additional resources for shelter residents.
 
Skill in applying social work theories and principles to residents in shelter. Skill in the development of effective interventions for individuals in providing crisis intervention. Skill in interpreting and applying Federal, State, and local guidelines, regulations, and policies.  Skill in establishing rapport with shelter residents. Good interpersonal skills.
 
Ability to establish effective working relationships with all contacts. Ability to assist in the evaluation of programs and services. Ability to instruct and to set standards for case managers and other shelter staff as needed. Ability to review and coordinate the work of others.
 
 Licenses and Certificates 
Minimum LMSW license required.  Possession of a valid license Maryland driver's license and reliable transportation required.
Supervisory Responsibility

This position has supervisory responsibilities.
Work Environment

This job operates in a professional office environment. This role routinely involves standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand and walk and respond quickly to situations that may arise.
Position Type/Expected Hours of Work
This is a Full-Time position. Schedule to be discussed with Supervisor.
 
Travel
Some travel is expected.
AAP/EEO Statement
Community Assistance Network is an equal opportunity employer. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. CAN is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.