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Case Management Assistant Jobs in Dallas, TX (NOW HIRING)

Oscar Health

Case Management RN

Dallas, TX · Remote

$32.60 - $42.79/hr

We're hiring a Case Management RN to join our Clinical Concierge Team. Oscar is the first health ... Educate members on improving health outcomes, assist with transitions from care settings ...

Oscar Health

CCM Case Management RN

Dallas, TX · On-site

$32.60 - $42.79/hr

Telephonic case management role in which you will educate members on improving health outcomes, assist with transitions from care settings, participate in process improvement and other pilot programs ...

Encompass Health

Case Manager

Bedford, TX · On-site

$17.75 - $22.75/hr

Complete case management addendums and all required documentation. * Maintain knowledge of ... Schedule and facilitate family conferences as needed. * Assist patient with timely procuring ...

Encompass Health

Case Manager

Dallas, TX · On-site

$19.75 - $25.50/hr

Complete case management addendums and all required documentation. * Maintain knowledge of ... Schedule and facilitate family conferences as needed. * Assist patient with timely procuring ...

Encompass Health Corporation

Case Manager

Dallas, TX · On-site

$18.50 - $23.75/hr

Complete case management addendums and all required documentation. * Maintain knowledge of ... Schedule and facilitate family conferences as needed. * Assist patient with timely procuring ...

Encompass Health

Case Manager

Dallas, TX

$19.75 - $25.50/hr

Complete case management addendums and all required documentation. * Maintain knowledge of ... Schedule and facilitate family conferences as needed. * Assist patient with timely procuring ...

Hopes Door

Bilingual Shelter Case Manager

Garland, TX · On-site

$50K/yr

... case management, and follow-up services.* Provide information, education, and referrals that support informed decision-making, self-determination, and access to community resources.* Assist survivors ...

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How much do case management assistant jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for case management assistant in Dallas, TX is $19.69, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $22.69 per hour, depending on experience, location, and employer.

What is a case management assistant?

Case management assistants are professionals who support case managers in coordinating services and resources for clients, often in healthcare, social services, or legal settings. Their duties typically include scheduling appointments, maintaining case files, communicating with clients and service providers, and assisting with documentation. They help ensure that clients receive appropriate care and services efficiently, allowing case managers to focus on more complex tasks. Case management assistants play a vital role in improving client outcomes by providing organizational and administrative support.

What does a case management assistant do?

A case management assistant provides support for patients and senior staff to assist in a transfer of care. You prepare any necessary documentation to ease the transition, determine what kind of services patients need, and coordinate with other workers. Responsibilities vary with the type of position. Some case management assistants work with the elderly to ensure they can continue to live an independent life. Others help people with disabilities meet their basic needs to safeguard their quality of life. You may also provide support for people with addictions to transition into a sober lifestyle.

What are the key skills and qualifications needed to thrive as a case management assistant?

To thrive as a Case Management Assistant, you need a background in healthcare administration or social services, strong organizational skills, and typically an associate degree or relevant experience. Familiarity with case management software, electronic health records (EHRs), and documentation systems is commonly required. Excellent communication, attention to detail, and teamwork are essential soft skills for supporting case managers and interacting with clients. These skills ensure efficient case coordination, accurate record-keeping, and effective support for both clients and the case management team.

What are some common challenges faced by case management assistants, and how can they be managed effectively?

Case Management Assistants often encounter challenges such as balancing a high caseload, maintaining thorough documentation, and coordinating communication between clients, healthcare providers, and other stakeholders. Effective time management and strong organizational skills are essential to handle multiple priorities efficiently. Building good rapport with team members and utilizing case management software can streamline communication and documentation, making the role more manageable and rewarding.

What is the difference between Case Management Assistant vs Social Services Coordinator?

AspectCase Management AssistantSocial Services Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer certificationBachelor's degree in social work, psychology, or related field; licensure may be preferred
Work EnvironmentHealthcare facilities, community agencies, hospitalsCommunity organizations, government agencies, healthcare settings
Employer & Industry UsageHospitals, clinics, social service agenciesNonprofits, government programs, social service departments
Common Search & Comparison IntentUnderstanding entry-level roles assisting case managersManaging client programs and coordinating services

While both roles support client services, a Case Management Assistant typically provides administrative and logistical support to case managers, often requiring less formal education. A Social Services Coordinator takes on a more active role in managing client programs and requires a higher level of education and experience. Both positions are vital in social service settings but differ in responsibilities and qualifications.

How much does a case management assistant make?

The average salary for a case management assistant in Florida is around $35,000 to $45,000 per year, depending on experience, certifications, and the specific employer. Entry-level positions may start lower, while experienced assistants with specialized skills can earn higher wages. Salaries can also vary based on the work environment and workload.
More about Case Management Assistant jobs

What are the most commonly searched types of Case Management jobs in Dallas, TX?

The most popular types of Case Management jobs in Dallas, TX are:

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For Case Management Assistant jobs in Dallas, TX, the most frequently searched job titles are:

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The top searched job categories for Case Management Assistant jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Case Management Assistant jobs?

Cities near Dallas, TX with the most Case Management Assistant job openings:

Case Management Assistant jobs near you
Infographic showing various Case Management Assistant job openings in Dallas, TX as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $40,956 per year, or $19.7 per hour.

Case Management Administrative Assistant (24292)

Carrollton, TX • On-site

Cantex Continuing Care Network
Hospitals • 1 - 5K employees

6.7

Company rating: 6.7 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

People enjoy working here

Uninterrupted breaks

Learn more about Cantex Continuing Care Networkexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

Location: Remote
Schedule: Full-time, (Sunday to Thursday)
Reports to: Manager of Regional Case Management
What We Offer You
• Competitive pay
• Performance-based bonus opportunities
• Comprehensive health, dental, and vision insurance
• Additional supplemental benefits (life insurance, disability, accident, etc.)
• 401(k) with company match
• Generous paid time off (PTO/Sick)
• Clear career growth and advancement opportunities
• A supportive and vibrant company culture
• Many more employee perks and benefits
Job Summary
The Case Management Administrative Assistant (also known as a Healthcare Authorization Specialist or Medical Records & Authorization Coordinator) provides essential administrative and operational support to the Regional Case Management team. This remote healthcare administrative role plays a critical part in ensuring timely authorization management, accurate documentation, and seamless communication between facilities, Managed Care Organizations (MCOs), and Case Managers.
This position supports the authorization workflow for patients in Skilled Nursing Facility (SNF) settings and is ideal for someone who is highly organized, detail-oriented, and comfortable working in a fast-paced healthcare environment where accuracy and timeliness directly impact patient care and facility operations.
Qualifications
• High school diploma or equivalent required
• Two (2) years of hospital or healthcare experience preferred
• Medical Assistant certification preferred
• Proficient with EMR systems
• Proficient with Excel, Microsoft Office, and Adobe PDF
• Strong organizational skills with the ability to meet strict deadlines
• Ability to perform effectively in a fast-paced environment
• Excellent written and verbal communication skills
Essential Functions
• Verify active authorizations and communicate status updates to facilities and assigned Case Managers
• Track concurrent authorization due dates and ensure timely submission
• Build complete concurrent review packets for MCO submission, including:
- Authorization number
- Face sheet
- Insurance information
- Medical records
- PT/OT/ST documentation
• Submit clinical packets and reports to MCOs via fax or electronic portals
• Upload confirmation pages or submission receipts into the EMR
• Monitor and track concurrent authorization reviews for extension requests
• Communicate authorization extensions, expirations, and updates to MCOs and facility Case Managers
• Assist Case Managers and facilities with active authorizations, denials, and appeals
• Follow up on inactive authorizations for patients who remain admitted
• Maintain accurate documentation and ensure timely distribution of required materials
• Perform other duties as assigned
Please visit cantexcc.com for more information about our organization.
We are an Equal Opportunity Employer. We offer an excellent benefit plan to include 401(k) with match, CEU reimbursement, vacation, sick time, holidays, medical, dental, and supplemental insurance plans, as well as a highly competitive compensation package.

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