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Case Management Assistant Jobs in Calgary, AB (NOW HIRING)

Wawanesa Insurance

Senior Case Manager

Calgary, AB · Hybrid

CA$70K - CA$80K/yr

... claims management strategies to bring claims to succession resolutions. * Conduct complex ... Coordinate rehabilitation and other services to assist with successful return to work, including ...

Inn From The Cold

Family Support Worker

Calgary, AB · On-site

FSWs assist families in navigating shelter life, including orientation, expectations, and available ... FSWs collaborate with Family Case Managers and the Integrated Support Services Team to support ...

Inn From The Cold

Family Support Worker

Calgary, AB · On-site

FSWs assist families in navigating shelter life, including orientation, expectations, and available ... FSWs collaborate with Family Case Managers and the Integrated Support Services Team to support ...

Calgary Alpha House Society

Outreach Worker

Calgary, AB · On-site

CA$24.95/hr

Outreach staff assist individuals in a variety of ways, therefore, independent thinking and ... We are looking for a compassionate, motivated individual with strong case management skills and a ...

Calgary Alpha House Society

PBSH Caseworker

Calgary, AB · On-site

CA$24.95/hr

As a PBSH Caseworker, you'll work in a team-based, case management model to help clients maintain ... Be able to physically assist clients from prone to sitting or standing, and vice versa * Able to ...

Wing Assistant

GTM Sales

Calgary, AB · Remote

Wing Assistant is building the next generation of AI-enabled workforce solutions for growing ... Keep activity, notes, and pipeline data accurate and current in our CRM. Bring the Market Back In

Alberta Health Services

Registered Nurse

Calgary, AB · On-site

CA$40.76 - CA$55.79/hr

Experience in providing case management services. Canadian Nurses Association (CNA) certification in Gerontology. Experience in Home Parenteral Therapy (HPT), wound, skin and ostomy care, palliative ...

Alberta Health Services

Registered Nurse

Calgary, AB · On-site

CA$40.76 - CA$55.79/hr

Experience in providing case management services. Canadian Nurses Association (CNA) certification in Gerontology. Experience in Home Parenteral Therapy (HPT), wound, skin and ostomy care, palliative ...

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All JobsCase Management JobsCase Management Assistant JobsCase Management Assistant Jobs in Calgary, AB

Case Management Assistant information

See Calgary, AB salary details

$14

$19

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How much do case management assistant jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for case management assistant in Calgary, AB is $19.71, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $20.91 per hour, depending on experience, location, and employer.

What is a case management assistant?

Case management assistants are professionals who support case managers in coordinating services and resources for clients, often in healthcare, social services, or legal settings. Their duties typically include scheduling appointments, maintaining case files, communicating with clients and service providers, and assisting with documentation. They help ensure that clients receive appropriate care and services efficiently, allowing case managers to focus on more complex tasks. Case management assistants play a vital role in improving client outcomes by providing organizational and administrative support.

What does a case management assistant do?

A case management assistant provides support for patients and senior staff to assist in a transfer of care. You prepare any necessary documentation to ease the transition, determine what kind of services patients need, and coordinate with other workers. Responsibilities vary with the type of position. Some case management assistants work with the elderly to ensure they can continue to live an independent life. Others help people with disabilities meet their basic needs to safeguard their quality of life. You may also provide support for people with addictions to transition into a sober lifestyle.

What are the key skills and qualifications needed to thrive as a case management assistant?

To thrive as a Case Management Assistant, you need a background in healthcare administration or social services, strong organizational skills, and typically an associate degree or relevant experience. Familiarity with case management software, electronic health records (EHRs), and documentation systems is commonly required. Excellent communication, attention to detail, and teamwork are essential soft skills for supporting case managers and interacting with clients. These skills ensure efficient case coordination, accurate record-keeping, and effective support for both clients and the case management team.

What are some common challenges faced by case management assistants, and how can they be managed effectively?

Case Management Assistants often encounter challenges such as balancing a high caseload, maintaining thorough documentation, and coordinating communication between clients, healthcare providers, and other stakeholders. Effective time management and strong organizational skills are essential to handle multiple priorities efficiently. Building good rapport with team members and utilizing case management software can streamline communication and documentation, making the role more manageable and rewarding.

What is the difference between Case Management Assistant vs Social Services Coordinator?

AspectCase Management AssistantSocial Services Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer certificationBachelor's degree in social work, psychology, or related field; licensure may be preferred
Work EnvironmentHealthcare facilities, community agencies, hospitalsCommunity organizations, government agencies, healthcare settings
Employer & Industry UsageHospitals, clinics, social service agenciesNonprofits, government programs, social service departments
Common Search & Comparison IntentUnderstanding entry-level roles assisting case managersManaging client programs and coordinating services

While both roles support client services, a Case Management Assistant typically provides administrative and logistical support to case managers, often requiring less formal education. A Social Services Coordinator takes on a more active role in managing client programs and requires a higher level of education and experience. Both positions are vital in social service settings but differ in responsibilities and qualifications.

How much does a case management assistant make?

The average salary for a case management assistant in Florida is around $35,000 to $45,000 per year, depending on experience, certifications, and the specific employer. Entry-level positions may start lower, while experienced assistants with specialized skills can earn higher wages. Salaries can also vary based on the work environment and workload.
More about Case Management Assistant jobs

What are the most commonly searched types of Case Management jobs in Calgary, AB?

The most popular types of Case Management jobs in Calgary, AB are:

What are popular job titles related to Case Management Assistant jobs in Calgary, AB?

For Case Management Assistant jobs in Calgary, AB, the most frequently searched job titles are:

What job categories do people searching Case Management Assistant jobs in Calgary, AB look for?

The top searched job categories for Case Management Assistant jobs in Calgary, AB are:

What cities near Calgary, AB are hiring for Case Management Assistant jobs?

Cities near Calgary, AB with the most Case Management Assistant job openings:

Case Management Assistant jobs near you
Infographic showing various Case Management Assistant job openings in Calgary, AB as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $40,998 per year, or $19.7 per hour.

ASSESSMENT AND TREATMENT ASSOCIATE CASE MANAGER

GreenShield

Calgary, AB • On-site

Full-time

Re-posted 8 days ago

Job description

The Assessment & Treatment Case Manager (ATCM) will be responsible for improving the customer experience with Substance Use /WorkHealth Assessments and Post Assessment Treatment Services. The ATCM will assist and monitor the clients compliance with, and fulfilment of, coordinating and attending assessments appointments as well as the fulfilment of recommendations as outlined in the assessment report. This position is also responsible for providing administrative support to the Clinical Managers as well as other key stakeholders. 
Facilitate set up of Clinical Services, including bridge counselling, assessments and post assessment services 
Facilitate referrals to in-patient, outpatient treatment 
Monitor counselling attendance & progress toward completing assessment recommendations. Updates are to be provided on a monthly or bi-weekly/weekly basis depending on customer need 
Gather session updates, track cancelled/attended No show to appointments 
Prepare Reports Clinical Managers Review 
Provide regular updates to the customer contact. This might include meeting with the Clinical Manager to discuss, in-depth, the individual cases and their progress as well as providing written documentation of the case status 
Work closely with Clinical Managers to ensure all cases are being managed efficiently and effectively and any crucial update information is passed on
Update summary document when meeting requests are completed 

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